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At Home Collections Jobs (NOW HIRING)

trane technologies

Collections Analyst

La Crosse, WI

Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the ... Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Corporate Finance team.

trane technologies

Analyst-Collections

La Crosse, WI

Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the ... Trane Technologies in La Crosse, WI is hiring a Collections Analyst for its Finance team. The ...

LendingClub Bank

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by ... at home. This also includes having a dedicated desk and chair for work. * Have high speed internet ...

Lendingclub Corporation

Collections Specialist

Lehi, UT · On-site

$22 - $25/hr

Have 1+ year of collections and/or sales experience * Contribute to a positive team environment by ... at home. This also includes having a dedicated desk and chair for work. * Have high speed internet ...

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All JobsAt Home Collections Jobs

At Home Collections information

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How much do at home collections jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for at home collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is an at home collections job?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an at home collections specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are some common challenges faced by at home collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.
What cities are hiring for At Home Collections jobs? Cities with the most At Home Collections job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
What states have the most At Home Collections jobs? States with the most job openings for At Home Collections jobs include:
At Home Collections jobs near you
Infographic showing various At Home Collections job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 24% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Billing & Collections Specialist

TherapySouth

Birmingham, AL • On-site

$18 - $20/hr

Full-time

Posted 5 days ago

Job description

TherapySouth was founded in July 2006 by Steve Foster, PT, LAT. His vision was that TherapySouth would be a therapist-owned practice, specializing in "hands-on care, close to a patient's home or work". All of our clinics maintain a friendly atmosphere that helps patients feel at home in their surroundings. Having several locations allows patients to conveniently attend physical therapy two to three times per week to improve their daily functions. We know our patients' names when they walk in the door of our clinics!

At TherapySouth, we are dedicated to keeping our Core Values at the forefront of our minds. We believe in:

  • Perseverance
  • Faith
  • Family
  • Compassion
  • Integrity
  • Service
  • Giving
  • Fitness

The Billing and Collections Specialist is responsible for managing accounts with delinquent balances, communicating professionally with patients, updating records with the patients financial status.

Essential Functions:

  1. Document thoroughly, efficient, and accurate account updates in billing software notes.
  2. Provide feedback to management regarding possible problems and areas of improvement.
  3. Answer incoming patient and clinic phone calls while providing excellent customer service and handling inquiries in a timely and professional manner.
  4. Review accounts, print statements, attach past due letters as needed and mail.
  5. Submit accounts to collection agency.
  6. Preparing, reviewing, and submitting claims using billing software, including electronic and paper claim processing.
  7. Following up on unpaid claims within standard billing cycle timeframe.
  8. Checking each insurance payment for accuracy and compliance with contract discount.
  9. Calling insurance companies regarding any discrepancy in payments if necessary
  10. Identifying and billing secondary or tertiary insurances.
  11. Researching and appealing denied claims.
  12. Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
  13. Other duties as assigned.


TherapySouth is an Equal Opportunity Employer