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At Home Collections Jobs in Detroit, MI (NOW HIRING)

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI.We're seeking a professional and ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$17.25 - $23.50/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$10K/mo

Collections Specialist Schedule: Monday - Friday, 9:00 AM - 6:00 PM Training Schedule: 8:00 AM - 4 ... Eligibility begins after collecting at least $30,000 * Three-tier commission and bonus structure

TEKsystems

Collections Representative

Troy, MI · Hybrid

$19/hr

Collections Specialist Schedule: Monday - Friday, 9:00 AM - 6:00 PM Training Schedule: 8:00 AM - 4 ... Eligibility begins after collecting at least $30,000 * Three-tier commission and bonus structure

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

Debt Collector - Legal Collections Department Full-Time | Onsite | Performance-Based Role Compensation: $18.00 per hour + uncapped commission potential About the Role As a Debt Collector , you will ...

KLA Corporation

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and ... Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be ...

KLA Corporation

Analyst, Collections

Ann Arbor, MI · On-site

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and ... Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be ...

Orbotech

Analyst, Collections

Ann Arbor, MI · Hybrid

$60K - $103K/yr

Support company cash flow objectives through timely collections. * Escalate high-risk accounts and ... Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. Be ...

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All JobsAt Home Collections JobsAt Home Collections Jobs in Detroit, MI

At Home Collections information

See Detroit, MI salary details

$12

$21

$29

How much do at home collections jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for at home collections in Detroit, MI is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What is an at home collections job?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an at home collections specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are some common challenges faced by at home collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.
What are the most commonly searched types of Collections jobs in Detroit, MI? The most popular types of Collections jobs in Detroit, MI are:
At Home Collections jobs near you
Infographic showing various At Home Collections job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.

Collections Specialist

Zeal Credit Union

Livonia, MI • On-site

$16.25 - $22/hr

Full-time

Re-posted 17 days ago

Job description

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI.We're seeking a professional and empathetic Collections Specialist to support members through their unique financial challenges. You'll engage with members in a respectful, understanding manner, recognizing that every financial situation is unique. Your ability to listen, empathize, and collaborate on workable solutions are essential to our member-centered approach.This position provides credit analysis and debt management counseling to improve members' financial lives by establishing savings plans, minimizing debt, or preventing collections action. Experience in collections and working through forbearance modifications or related legal processes as an alternative to traditional collection methods is valued. YOUR DAY AS A COLLECTIONS SPECIALISTAs a full-time Collections Specialist at Zeal Credit Union, you will be at the forefront of overseeing collection efforts, focusing on innovative strategies to prevent foreclosure through forbearance and loan modifications. You will manage the OREO property portfolio and navigate complex issues related to bankruptcy, judgments, and levies. Maintaining accurate reporting of recovery accounts and managing the repossession portfolio will be key responsibilities, along with preparing documentation for legal initiatives. You'll collaborate with team members to develop credit solutions tailored to our members' needs while keeping meticulous records on delinquent accounts and facilitating insurance claims for various loans. Your negotiation skills will come into play as you seek optimal resolutions for both vendors and members.Punctuality and regular onsite attendance are essential, as you perform various tasks to support the credit union's mission and ensure effective recovery efforts.DOES THIS SOUND LIKE YOU?To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and skills are required: you will need the following knowledge and skills requirements:1 to 3 years of similar or related experience.High school education or GEDExtensive knowledge of collection regulations including but not limited to: MLA, SCRA, FCRA, FDCPA, Bankruptcy CodeIntermediate knowledge of Microsoft Suite productsStrong verbal and written communication skillsExcellent member service skills Results oriented, with the ability to work independentlyPunctuality and regular onsite attendancePreferred:Proven understanding of the foreclosure and bankruptcy processesSchedule: (subject to change)Monday-Friday: 9:00am-5:00pm onsite at our Livonia, MI office. Are you ready for an exciting opportunity?If your experience aligns with these requirements, we invite you to submit your application today!Zeal Credit Union is committed to a policy of equal treatment and opportunity in every aspect of its relations with employees, without regard to race, sex, color, religion, gender identity, sexual orientation, height, weight, national origin, citizenship status, age, military or veteran status, or disability, or any other classification protected by applicable federal, state or municipal law. Applicants may request accommodation during the application process by contacting 800-321-8570 OR mail-HumanResource@zealcu.org.
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