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Remote Collections Jobs in Detroit, MI (NOW HIRING)

BPO AI Solutions Architect

Detroit, MI ยท Remote

$64.50 - $85/hr

Design AI-powered solutions for customer service, collections, recruiting, workforce management ... Fully remote opportunity with global exposure. Working Hours This role operates within EST working ...

The Litigation Project Manager position is fully remote and open to our offices in Michigan ... Collaborate with external vendors for specialized services, including collections, scanning, OCR ...

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Remote Collections information

See Detroit, MI salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote collections in Detroit, MI is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Detroit, MI? The most popular types of Collections jobs in Detroit, MI are:
What are popular job titles related to Remote Collections jobs in Detroit, MI? For Remote Collections jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Detroit, MI look for? The top searched job categories for Remote Collections jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Remote Collections jobs? Cities near Detroit, MI with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Detroit, MI as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.
Digital Forensics & eDiscovery Manager

Digital Forensics & eDiscovery Manager

KLA Corporation

Ann Arbor, MI โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Legal Compliance Organization (LCO) team headquartered in Milpitas, CA and second headquarters in Ann Arbor, MI provides legal guidance to further KLA's strategic objectives and protect and preserve the legal, ethical and financial integrity and reputation of the Company. With specific expertise in the areas of corporate law, commercial law, employment law, and intellectual property; the LCO offers strategic legal counsel that is informed by a clear understanding of the company's business objectives and expertise in the laws and regulations relevant to the business worldwide.

Job Description/Preferred Qualifications

As a member of the Legal and Compliance Organization ("LCO"), you will lead KLA's digital forensics, investigations support, ESI preservation, eDiscovery, information governance, and forensic advisory functions.

You will serve as the primary escalation point and subject-matter lead for digital forensic investigations, legal holds, eDiscovery collections and review, insider risk support, mobile and remote collections, cloud and collaboration-platform evidence, AI-related evidence, and cross-functional matters involving Legal, Compliance, Human Resources, Cybersecurity, IT, Intellectual Property, and business stakeholders.

The role requires a hands-on leader who can mentor a global team, apply forensic judgment to new technologies, and translate complex data into accurate, defensible, timely, and business-relevant findings.

Responsibilities:

  • Identify, investigate, preserve, collect, analyze, and reduce risk by performing the following:

  • Lead, mentor, and develop a global digital forensics and eDiscovery team, including internal analysts, contractors, external vendors, and regional support partners.

  • Oversee defensible forensic analysis, evidence preservation, data collection, review support, reporting, and evidence interpretation for investigations, legal matters, business functions, and global evidence management activities.

  • Analyze evidence from endpoint DLP, Microsoft 365 Purview, Teams, Outlook, OneDrive, SharePoint, SIEM/security logs, Intune/MDM, mobile devices, network/cloud artifacts, OSINT sources, and AI prompts, outputs, and usage logs where available.

  • Manage forensic imaging, remote endpoint collections, targeted mobile collections, evidence intake, release, disposition, and chain-of-custody processes in accordance with applicable law, policy, and legal hold obligations.

  • Improve eDiscovery and ESI preservation processes, including legal holds, custodian identification, data collection, review set preparation, reconciliation, release workflows, and defensible retention or disposition decisions.

  • Develop defensible approaches for AI-related evidence, including prompts, inputs, outputs, usage logs, model-assisted summaries, and AI-generated or AI-modified content, with appropriate human validation and privilege, privacy, security, and records-management controls.

  • Partner with Cybersecurity and IT on incident response, insider risk, monitoring, logging, forensic readiness, threat-related investigations, and post-incident evidence preservation.

  • Support LCO special projects, including information governance, data mapping, records and hard-drive disposition, communication monitoring governance, fraud and impersonation takedowns, dawn raid readiness, policy initiatives, training, dashboards, and workflow automation.

Desired

  • Experience drafting forensic reports, declarations, certifications, affidavits, witness statements, or similar materials and explaining findings in litigation, regulatory, employment, law enforcement, or similar proceedings.

  • Experience managing external forensic, eDiscovery, OSINT, incident response, and international investigation vendors.

  • Relevant certifications or training in digital forensics, incident response, eDiscovery, cybersecurity, OSINT, cloud forensics, mobile forensics, or AI governance are desirable.

Minimum Qualifications

  • Bachelor's degree preferred in Digital Forensics, Computer Science, Computer Engineering, or a related field.

  • Minimum of 5 to 7 years of experience in digital forensics, investigations, eDiscovery, incident response, information governance, or supporting investigators as an analyst, examiner, program lead, or equivalent role.

  • Demonstrated ability to lead a high-performing team, manage contractors and vendors, and collaborate across departments, regions, time zones, and senior stakeholder groups.

  • Ability to manage multiple investigations, legal holds, data requests, eDiscovery matters, incident response support activities, and special projects concurrently.

  • Experience operating in a legal or compliance environment where privilege, confidentiality, proportionality, defensibility, and coordination with counsel are critical.

  • Previous multinational company experience and ability to support multiple global time zones and international travel are highly desirable.

  • Excellent communication, stakeholder coordination, project management, and team leadership skills.

  • Ability to lift, move, open, disassemble, and assemble up to 50 pounds of computers, laptops, servers, and other computing devices.

Base Pay Range: $174,300.00 - $296,300.00 AnnuallyPrimary Location: USA-CA-Milpitas-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA's Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.