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Remote Collections Jobs in Lansing, MI (NOW HIRING)

Dykema

Litigation Project Manager

Lansing, MI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Litigation Project Manager position is fully remote and open to our offices in Michigan ... Collaborate with external vendors for specialized services, including collections, scanning, OCR ...

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Remote Collections information

See Lansing, MI salary details

$13

$21

$30

How much do remote collections jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote collections in Lansing, MI is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What job categories do people searching Remote Collections jobs in Lansing, MI look for?

The top searched job categories for Remote Collections jobs in Lansing, MI are:

What cities near Lansing, MI are hiring for Remote Collections jobs?

Cities near Lansing, MI with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Lansing, MI as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution, with an average salary of $45,283 per year, or $21.8 per hour.

Litigation Project Manager

Dykema

Lansing, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Dykema Gossett, PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is recruiting to hire an experienced Litigation Project Manager.  This position serves as a consultative partner to Dykema case teams and clients, supporting eDiscovery needs across the full lifecycle of a matter. Responsibilities include workflow design, data triage and preparation, processing, review support, and production of electronically stored information (ESI) in a defensible and efficient manner.  The Litigation Project Manager collaborates closely with the Director of Litigation Support, Litigation Project Managers, Litigation Project Analysts, eDiscovery Engineers, and case teams to recommend best practices, implement technology-driven solutions, and ensure adherence to established protocols and client expectations.  The Litigation Project Manager position is fully remote and open to our offices in Michigan, Illinois, Texas and California.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Serve as a primary point of contact for case teams, providing guidance on eDiscovery workflows, best practices, and defensible approaches throughout the lifecycle of a matter.
  • Configure and manage Relativity workspaces, including user permissions, layouts, views, and workflow components tailored to case-specific needs.
  • Support data reduction and review optimization strategies, including deduplication, filtering, searching, analytics, and other technology-assisted workflows.
  • Coordinate with Litigation Support team members to ensure timely execution of processing, data loading, review setup, and productions.
  • Monitor project progress, communicate status updates, and proactively identify and escalate risks, issues, or delays.
  • Maintain accurate tracking and documentation of project requests, data handling activities, and production deliverables in accordance with departmental protocols.
  • Collaborate with external vendors for specialized services, including collections, scanning, OCR, and trial support, ensuring alignment with firm standards.
  • Monitor the Relativity environment for issues and coordinate with appropriate teams to resolve technical concerns.
  • Provide training and ongoing support to attorneys, paralegals, and clients on the use of Relativity and related tools, translating technical concepts into practical guidance.
  • Contribute to the evaluation and adoption of new eDiscovery tools, workflows, and technologies, including emerging analytics and AI capabilities.
  • Assist with processing, data loading, exports, and productions as needed in coordination with eDiscovery Engineers.
  • Draft and maintain documentation related to workflows, issues, and resolutions to support defensibility and knowledge sharing.
  • Collaborate with the Director of Litigation Support on departmental initiatives and administrative projects, including process improvements, technology evaluations, and other strategic efforts as needed.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Strong proficiency in RelativityOne, including workspace administration, review workflows, and production management.
  • Minimum five years of experience supporting eDiscovery workflows within a law firm, vendor, or corporate legal environment.
  • Demonstrated understanding of defensible eDiscovery practices across the EDRM lifecycle.
  • Experience with data reduction strategies, analytics, and technology-assisted review (TAR); familiarity with AI-assisted review tools is a plus.
  • Ability to communicate complex technical concepts clearly to attorneys, clients, and non-technical audiences.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Ability to work independently while collaborating effectively within cross-functional teams.
  • Excellent written and verbal communication skills.

PREFERRED SKILLS AND EXPERIENCE

  • Experience with additional litigation support and trial presentation technologies, such as TextMap, Trial Director, or similar tools. Familiarity with multimedia formats, including audio and video files, is a plus.
  • Experience in use and administration of other litigation support software and technology, including, but not limited to: TextMap, Trial Director, or video/audio editing software.

WORKING CONDITIONS

  • This role operates within a standard business environment and is eligible for remote work, subject to firm policies and business needs.
  • Standard working hours are 8:00 AM to 5:00 PM Central Time. Occasional flexibility outside of these hours may be required to support time-sensitive matters or deadlines; however, after-hours requests are infrequent.
  • Work may involve collaboration with case teams, clients, and colleagues across multiple time zones.
  • Occasional travel may be required for client support, training, or other business needs.

GREAT BENEFITS FOR GREAT PEOPLE

Dykema offers a comprehensive benefits package designed to support the well-being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work-life balance and offer wellness programs, and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. We are committed to providing a benefits package that helps our team thrive and feel valued.

The expected compensation ranges for this position in various states and jurisdictions are as follows:

Illinois: $120,000 - $130,000
California: $125,000 - $130,000
Michigan: $115,000 - $125,000
Texas:  $115,000 - $125,000

EEO STATEMENT

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances.  Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved.  It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity. 

E-VERIFY

Dykema uses E-Verify in its hiring practices to achieve a lawful workforce.  E-Verify is a registered trademark of the U.S. Department of Homeland Security.

ADDITIONAL INFORMATION

This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job.  It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non-essential requirements, or reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.

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