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Debt Collector Jobs in Detroit, MI (NOW HIRING)

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

Debt Collector - Legal Collections Department Full-Time | Onsite | Performance-Based Role Compensation: $18.00 per hour + uncapped commission potential About the Role As a Debt Collector , you will ...

University of Michigan Credit Union

Collector

Ann Arbor, MI

$16.75 - $22.25/hr

The Collector is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts. Why join the UMCU Team? * Work ...

yes

Collector

Belleville, MI

$16 - $21.50/hr

Collector Reports To: Community Manager About YES: Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held ...

YES Communities

Collector

Belleville, MI · On-site

$17 - $18/hr

Collector Reports To: Community Manager About YES: Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

This position provides credit analysis and debt management counseling to improve members' financial lives by establishing savings plans, minimizing debt, or preventing collections action. Experience ...

Zeal Credit Union

Collections Specialist

Livonia, MI

$17.25 - $23.50/hr

This position provides credit analysis and debt management counseling to improve members' financial lives by establishing savings plans, minimizing debt, or preventing collections action. Experience ...

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

This position provides credit analysis and debt management counseling to improve members' financial lives by establishing savings plans, minimizing debt, or preventing collections action. Experience ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$19/hr

Senior Collector * Trainer * Supervisor * Manager * Risk Department opportunities Outstanding Benefits Upon permanent hire, employees enjoy: * Comprehensive benefits package * Generous PTO and ...

GreenStone

Customer Service Representative

Ann Arbor, MI · On-site

$150/day

Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc. * $150/year Logo Wear allowance * $400/year Wellness Subsidy/Reimbursement & wellness programs * $6,000 lifetime maximum Student Debt ...

Hello Innovation

Customer Happiness Hero (Remote)

Detroit, MI · Remote

$16.50 - $22.25/hr

We started from scratch--no investors, no debt--just a relentless drive that has led us to impact over a billion lives through our products. And we're just getting started. We're an eclectic team of ...

All JobsDebt Collector JobsDebt Collector Jobs in Detroit, MI

Debt Collector information

See Detroit, MI salary details

$7

$16

$24

How much do debt collector jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for debt collector in Detroit, MI is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.27 per hour, depending on experience, location, and employer.

What is a debt collector?

The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of debt collection laws, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and payment processing tools is often required. Excellent communication, resilience, and problem-solving skills help build rapport with clients and handle challenging conversations. These competencies are crucial for maximizing debt recovery while maintaining compliance and positive client relations.

What are some common challenges faced by debt collectors, and how can they handle them effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, meeting collection targets, and managing high call volumes. Effective communication and strong negotiation skills are key to overcoming these obstacles, as is maintaining professionalism and empathy during difficult conversations. Many organizations provide training and support to help collectors handle objections, comply with regulations, and manage stress, making it important for job seekers to seek out employers with robust support systems.

What is the difference between Debt Collector vs Credit Analyst?

AspectDebt CollectorCredit Analyst
Required CredentialsHigh school diploma; sometimes certifications in collectionsBachelor's degree in finance, accounting, or related field
Work EnvironmentCollections agencies, banks, or healthcare providersBanks, financial institutions, or credit bureaus
Employer & Industry UsagePrimarily in debt recovery and collectionsInvolved in assessing creditworthiness and risk analysis
Common Search & Comparison IntentUnderstanding debt recovery rolesEvaluating credit risk and financial health

While both roles are involved in finance, a Debt Collector focuses on recovering unpaid debts, often working directly with delinquent accounts. A Credit Analyst assesses creditworthiness to determine lending risks. The roles differ in responsibilities, credentials, and work environments, but both are essential in financial operations.

More about Debt Collector jobs

What are the most commonly searched types of Debt Collector jobs in Detroit, MI?

The most popular types of Debt Collector jobs in Detroit, MI are:

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For Debt Collector jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Debt Collector jobs in Detroit, MI look for?

The top searched job categories for Debt Collector jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Debt Collector jobs?

Cities near Detroit, MI with the most Debt Collector job openings:

Debt Collector jobs near you
Infographic showing various Debt Collector job openings in Detroit, MI as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,980 per year, or $16.8 per hour.

Collections Specialist

Buckles & Buckles

Troy, MI • On-site

$18/hr

Full-time

Medical, PTO

Re-posted 22 days ago

Job description

Debt Collector – Legal Collections Department

Full-Time | Onsite | Performance-Based Role

Compensation: $18.00 per hour + uncapped commission potential

About the Role

As a Debt Collector, you will be responsible for collecting outstanding credit card debt owed to our national bank clients. You’ll contact account holders, explain the seriousness and impact of their situation, negotiate repayment plans, and maintain detailed records of all collection efforts.

This is a fast-paced, performance-driven position within our Legal Collections Department, where meeting daily, weekly, and monthly production goals is essential. You will collect on pre- and post-judgment accounts in Michigan, Wisconsin, and Kansas, including bank credit cards, personal loans, and retail credit cards.

No prior debt collection experience required — we will train you!

Responsibilities

  • Track assigned accounts to identify outstanding debts.
  • Plan and execute strategies to recover overdue payments.
  • Locate and contact debtors to determine payment status.
  • Negotiate payoff deadlines or structured payment plans.
  • Address questions, concerns, or complaints with professionalism.
  • Investigate and resolve discrepancies in account information.
  • Build trust with account holders to reduce future issues.
  • Update account statuses and maintain accurate records in databases.
  • Escalate cases of unwilling or unable account holders to management when necessary.
  • Comply with all applicable federal and state collection laws and firm policies.

Qualifications

We’re looking for motivated individuals who bring professionalism, persistence, and compassion to every conversation. The ideal candidate will have:

  • Experience: Prior debt collection experience preferred, but NOT required.
  • Performance Mindset: Ability to work toward daily/weekly/monthly targets and meet deadlines.
  • Legal Awareness: Knowledge of (or willingness to learn) federal and state collection laws.
  • Technical Skills: Familiarity with collection software, MS Office, and databases.
  • Communication Skills: Strong interpersonal, negotiation, and persuasion abilities.
  • Professionalism: Polite, empathetic, and confident in handling sensitive situations.
  • Education: High school diploma preferred.
  • Reliability: Strong attendance record and ability to multitask efficiently.

Requirements

  • Must pass a drug test (Our current testing panel excludes THC.)
  • Must pass a criminal background check.
  • Must pass a credit check.
  • Must be able to type 30+ words per minute.

Benefits

  • Flexible schedule that supports work-life balance
  • Parental Leave – Paid maternal and paternal leave
  • Overtime pay
  • Medical insurance + reimbursement for vision and dental
  • Paid time off and paid holidays
  • Paid training and on-the-job development
  • Quarterly team-building luncheons
  • Annual multi-course year-end celebration in Downtown Birmingham
  • Employee referral bonus program
  • Employee of the Month/Quarter awards with recognition and perks

Company Description

Since 1976, Buckles & Buckles PLC has represented national banks in litigation with a commitment to effective, ethical, and compliant consumer debt collection. As an AV-rated, multi-state firm, we are proud to be recognized by our clients and the NCBA for compliance excellence, performance, and community service.