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Credit Collections Associate Jobs in Detroit, MI

ABC Valued Client

Account Manager

Rochester Hills, MI · On-site

Must pass credit, MVR (driving record) and criminal background checks PREFERRED QUALIFICATIONS ... Collections experience (e.g., collector, collections representative, collections associate ...

Marling Assoc Inc

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Office Manager - Accounting Experience Required

Harper Woods, MI · On-site

$23 - $25/hr

... Credit Applications for New Customers Run Credit Checks Weekly Bill payments Weekly Supplier ... Accounting and all phases (associate degree at a minimum) Peachtree Accounting Experience Required ...

TopRx

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Assistant Sales Manager - Auburn Pharmaceutical

Rochester Hills, MI · On-site

$70K/yr

... associate engagement. * Function as liaison between the account manager's questions and other departments (i.e. procurement, compliance, credit collections) so that the account manager can focus on ...

Sysco

Driver Check in Associate - USBL - US

Detroit, MI · On-site

$16.75 - $20.25/hr

Identify missed collections and notify Credit Services. * Ensure food safety protocols were ... Speak effectively before groups of customers or associates of an organization. * Must have ...

Stewart

Accounts Receivable Specialist

Plymouth, MI · On-site

$19.25 - $25.50/hr

This role helps ensure accurate financial records, timely collections, and strong customer ... Process customer refunds, credit memos, and account adjustments. * Reconcile accounts receivable ...

Stewart

Accounts Receivable Specialist

Plymouth, MI

$19.25 - $25.50/hr

This role helps ensure accurate financial records, timely collections, and strong customer ... Process customer refunds, credit memos, and account adjustments. * Reconcile accounts receivable ...

Brightwing

Staff Accountant

Troy, MI

$52K - $68K/yr

Take full ownership of the collection of delinquent accounts receivable and accurately credit ... Associate's degree in Accounting. Must have at least 2 years of experience in accounting. Proven ...

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All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Detroit, MI

Credit Collections Associate information

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$19

$23

$26

How much do credit collections associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for credit collections associate in Detroit, MI is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $24.04 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Detroit, MI?

The most popular types of Credit Collections jobs in Detroit, MI are:

What are popular job titles related to Credit Collections Associate jobs in Detroit, MI?

For Credit Collections Associate jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Detroit, MI look for?

The top searched job categories for Credit Collections Associate jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Credit Collections Associate jobs?

Cities near Detroit, MI with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,186 per year, or $23.2 per hour.

Commercial Credit and Collections Analyst

PVS Detroit

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

About PVS Chemicals, Inc.
PVS enables our world through the safe and reliable delivery of chemistry, either created by us or sourced through trusted partners. The products and services that we provide touch everyone in some unique way. We are passionate about the work we do and abide by our guiding principles, The Nicholson Nine, to be a safe and sustainable chemical provider the world trusts. With a career at PVS, you'll play a vital role in the daily lives of millions of people.
Description: The Commercial Credit and Collections Analyst I is an entry level position. The chosen analyst will be part of a diverse team that analyzes customer financial conditions and authorize credit lines. Collect on delinquent accounts to maximize cash flow and reduce losses.
Responsibilities (May include but not limited to):
  • Thoroughly review and process credit applications
  • Assess credit risk and establish credit limits up to $10K- for new and /or current customers
    • Use D&B reports, trade references, financial documents, history and online data
  • Secure prompt payment from customers
  • Negotiate customer disputes to resolution
  • Effectively collaborate with internal PVS groups
    • Cash application group to ensure accuracy of aging report
    • Customer service to resolve invoicing disputes and gather necessary paperwork
    • PVS sales team on severely delinquent accounts
  • Perform all tasks as assigned by supervisor and/or Corporate Treasurer
  • Support the values of the company provided in the guiding principles in the Nicholson Nine

Required Education / Training / Equivalent Experience (Prior to hire / transfer):
  • College coursework and/or 2 years' experience focused on bookkeeping or accounting.
  • Knowledge of accounts receivable and receipts application systems.
  • Excellent planning and organizational skills with the ability to handle a diverse and significant workload
  • Communication skills - ability to express ideas clearly and concisely, in writing, e-mails, and verbally.
  • Effective work skills - conscientious, persistent, resourceful, productive and active.
  • Willingness to take ownership and drive results
  • Generate Excel worksheets to maintain data and analyze trends
  • Works accurately and quickly under operational deadlines
  • Ability to operate computer hardware and to work with software applications

OJT (Required within the initial employment period)
  • Ability to collaborate with vendors, customers and associates in an efficient and professional manner.
  • Must exercise a high level of confidentiality in handling Corporate financial and customer information.
  • ADAGE skills
  • Analyze D&B reports
  • Gather and analyze documents for credit approval process
  • Work with customer to secure timely payments
  • Collaborate with respective PVS Departments to resolve customer account concerns
  • Tactfully negotiate payment plans with customer where necessary

Benefits Include:
  • Paid Time Off
  • Health Insurance
  • Dental Insurance
  • Vision Coverage
  • Life Insurance
  • Short Term Disability
  • Health Savings Account
  • 401K Matching

PVS values diversity and is committed to upholding the laws and regulations published by the Equal Employment Opportunity Commission. As an equal opportunity employer, PVS makes all employment-related decisions based upon qualifications, merit, and business needs.
Applicants must be able to pass a drug screen and background check.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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