ZipRecruiter

Log In

1

Credit Collections Associate Jobs in Detroit, MI

University of Michigan

Patient Services Associate

Ann Arbor, MI · On-site

$43K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Process patient charges, collect payments and reconcile cash collections * Management of MiChart in ... Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment ...

KLA Laboratories, Inc.

Accounting Specialist

Dearborn, MI

$19.50 - $26.50/hr

... credit limits * Manage collections on past due accounts and follow up to ensure timely payment * Participate in special projects and perform additional duties as assigned What You Bring * Associate ...

Global LT

Accounts Receivable Manager

Troy, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Process credit memo requests and obtain proper approvals * Create billing codes for new customer ... Associate's degree (A. A.) in accounting or finance field or equivalent from two-year College or ...

MSX International

Accounts Receivable Specialist

Dearborn, MI · On-site

$18.50 - $24.50/hr

... collections by examining customer payment history, credit line, and coordinating contact with ... Qualifications Associate degree or higher in Accounting, Finance, Business Administration, or a ...

Global LT

Accounts Receivable Manager

Troy, MI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Process credit memo requests and obtain proper approvals * Create billing codes for new customer ... Associate's degree (A. A.) in accounting or finance field or equivalent from two-year College or ...

MSX International

Accounts Receivable Specialist

Dearborn, MI · On-site +1

$18.50 - $24.50/hr

... collections by examining customer payment history, credit line, and coordinating contact with ... Qualifications • Associate degree or higher in Accounting, Finance, Business Administration, or a ...

Marposs Corporation

Accounts Payable Coordinator

Auburn Hills, MI · On-site

$19.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... collections and supporting invoicing needs. Responsibilities * Use our ERP systems to process ... Pay credit card and utility bills via direct deposit * Work alongside purchasing department to ...

MARPOSS CORPORATION

Accounts Payable Coordinator

Auburn Hills, MI · On-site

$19.25 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... collections and supporting invoicing needs. Responsibilities * Use our ERP systems to process ... Pay credit card and utility bills via direct deposit * Work alongside purchasing department to ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Sterling Heights, MI · On-site

  • Medical

  • Retirement

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Warren, MI · On-site

  • Medical

  • Retirement

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

U.S. Navy

RETAIL SERVICES SPECIALIST

Rochester Hills, MI · On-site

  • Medical

  • Retirement

Serving as cash collections agents * Operating and maintaining vending and cash collection machines ... College credit hours toward a bachelor's or associate degree through the American Council on ...

previous pagenext page

Showing results 21-40

All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Detroit, MI

Credit Collections Associate information

See Detroit, MI salary details

$19

$23

$26

How much do credit collections associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for credit collections associate in Detroit, MI is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $24.04 per hour, depending on experience, location, and employer.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Detroit, MI?

The most popular types of Credit Collections jobs in Detroit, MI are:

What are popular job titles related to Credit Collections Associate jobs in Detroit, MI?

For Credit Collections Associate jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Detroit, MI look for?

The top searched job categories for Credit Collections Associate jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Credit Collections Associate jobs?

Cities near Detroit, MI with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,186 per year, or $23.2 per hour.

Patient Services Associate

University of Michigan

Ann Arbor, MI • On-site

$43K - $62K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

163rd of 620 rated colleges and universities

Job description

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job Summary
Frontline interaction with patients and families performing clerical functions in a busy outpatient specialty clinic setting for Taubman Medical Specialties. We are seeking a compassionate and enthusiastic Patient Services Assistant/Associate to join our team. This individual will share our priorities which include: high quality medical care, excellent customer service, commitment to innovation, safety of staff and patients, efficiency, employee satisfaction, stewardship of resources and the ideal customer service experience.
Responsibilities*
  • Check in and check out patients
  • Scheduling and coordination of patient appointments, tests and consults
  • Gather and verify patient demographics, insurance and other pertinent information
  • Prepare, maintain and update forms, consents, and questionnaires
  • Provide general information to staff and families
  • Process patient charges, collect payments and reconcile cash collections
  • Management of MiChart in-basket notes
  • Work with the nursing team, providers, medical assistants, call center and other team members to improve patient care and improve processes to enhance patient experience
  • Perform other related duties as assigned

Required Qualifications*
  • Graduation from high school or an equivalent combination of education and experience

Desired Qualifications*
  • 1 year of customer service experience
  • Basic medical terminology
  • Previous experience in an ambulatory care clinical setting
  • Knowledge of University and Department of Internal Medicine policy and procedures
  • Experience working with Cadence and MiChart and Insurance carriers
  • High school diploma or General Education Development (GED) credential
  • 2-3 years of experience desired
  • General office experience; preferably in a medical setting
  • Candidate must have excellent verbal and written skills
  • Candidate must demonstrate team effort, be able to work independently, have good organizational and prioritization skills
  • Candidate must have an excellent attendance record
  • Excellent customer service skills
  • Excellent interpersonal and communication skills
  • Strong attention to detail

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
  • Excellent medical, dental and vision coverage effective on your very first day
  • 2:1 Match on retirement savings

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Schedule
Shift/Hours/Days: Days/ 7:00AM - 6:00PM/ Monday - Friday (hours may vary)
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
281712
Working Title
Patient Services Associate
Job Title
Patient Services Associate
Work Location
Michigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of Work
Onsite
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Nonexempt
Organizational Group
Um Hospital
Department
MM Taubman Medical Specialties
Posting Begin/End Date
8/14/2026 - 8/28/2026
Salary
$43,056.00 - $62,462.40
Career Interest
Healthcare Admin & Support
Service Employees Intl Union (SEIU)

What University Of Michigan employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

University of Michigan logo

About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

Social media

FacebookTwitter

View All University of Michigan Jobs

Apply