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Collections Jobs in Detroit, MI (NOW HIRING)

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Apply Early

Zeal Credit Union

Collections Specialist

Livonia, MI · On-site

$16.25 - $22/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Zeal Credit Union

Collections Specialist

Livonia, MI

$17.25 - $23.50/hr

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI. We're seeking a professional and ...

Nationwide Video

Collections Specialist

Wixom, MI · On-site

$55K - $70K/yr

The Collections Specialist will oversee the collections efforts and delinquency controls of the company, ensuring aging client balances are collected correctly and promptly. This position will report ...

Apply Early

Nationwide Video

Collections Specialist

Wixom, MI · On-site

$55K - $70K/yr

The Collections Specialist will oversee the collections efforts and delinquency controls of the company, ensuring aging client balances are collected correctly and promptly. This position will report ...

TEKsystems

Collections Representative

Troy, MI · Hybrid

$19/hr

Collections Representative (Hybrid Schedule) Schedule: Monday-Friday, flexible between 9:00 AM - 6:00 PM Training: 8:00 AM - 4:30 PM Location: Troy, MI Hybrid (initial on-site training, then partial ...

URS Group

Collections Associate

Plymouth, MI · Hybrid

$16.75 - $22.75/hr

The Collections Associate will assist the department achieve aggressive collections and credit goals. The Collections Associate I will provide quality customer service to exemplify care and ...

United Road Services

Be Seen First

Collections Associate

Plymouth, MI · On-site

$20 - $23/hr

The Collections Associate will assist the department achieve aggressive collections and credit goals. The Collections Associate will provide quality customer service to exemplify care and commitment ...

Buckles & Buckles

Collections Specialist

Troy, MI · On-site

$18/hr

Debt Collector - Legal Collections Department Full-Time | Onsite | Performance-Based Role Compensation: $18.00 per hour + uncapped commission potential About the Role As a Debt Collector , you will ...

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All JobsCollections JobsCollections Jobs in Detroit, MI

Collections information

See Detroit, MI salary details

$12

$21

$29

How much do collections jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for collections in Detroit, MI is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.80 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What is a collection job description?

A collections job involves contacting individuals or businesses to recover overdue payments on accounts or loans. Collectors often use communication skills, negotiation, and may work with specialized software to track accounts and document interactions. The role typically requires attention to detail and adherence to legal and company policies.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

How can I make 2000 a week working from home?

A collections specialist can potentially earn $2,000 a week by working full-time, often requiring strong communication skills, attention to detail, and experience with debt recovery processes. Achieving this income may involve handling high-volume accounts, working overtime, or earning performance-based bonuses. Building expertise in negotiation and using collection software can also improve earning potential.

What jobs pay 4000 a week without a degree?

In collections, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $4,000 weekly, especially with experience and performance-based bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certifications, but typically do not require a college degree. Earnings depend on the employer, location, and individual performance.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions typically require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.
What are the most commonly searched types of Collections jobs in Detroit, MI? The most popular types of Collections jobs in Detroit, MI are:
What are popular job titles related to Collections jobs in Detroit, MI? For Collections jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Detroit, MI look for? The top searched job categories for Collections jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Collections jobs? Cities near Detroit, MI with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Detroit, MI as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $44,198 per year, or $21.2 per hour.
Collections Specialist

Collections Specialist

Zeal Credit Union

Livonia, MI • On-site

$16.25 - $22/hr

Full-time

Posted 11 days ago

Be an early applicant

Job description

Join Zeal Credit Union as a full-time Collections Specialist and immerse yourself in a dynamic, onsite role based at our corporate headquarters in Livonia, MI.

We're seeking a professional and empathetic Collections Specialist to support members through their unique financial challenges. You'll engage with members in a respectful, understanding manner, recognizing that every financial situation is unique. Your ability to listen, empathize, and collaborate on workable solutions are essential to our member-centered approach.

This position provides credit analysis and debt management counseling to improve members' financial lives by establishing savings plans, minimizing debt, or preventing collections action. Experience in collections and working through forbearance modifications or related legal processes as an alternative to traditional collection methods is valued.

YOUR DAY AS A COLLECTIONS SPECIALIST

As a full-time Collections Specialist at Zeal Credit Union, you will be at the forefront of overseeing collection efforts, focusing on innovative strategies to prevent foreclosure through forbearance and loan modifications. You will manage the OREO property portfolio and navigate complex issues related to bankruptcy, judgments, and levies. Maintaining accurate reporting of recovery accounts and managing the repossession portfolio will be key responsibilities, along with preparing documentation for legal initiatives. You'll collaborate with team members to develop credit solutions tailored to our members' needs while keeping meticulous records on delinquent accounts and facilitating insurance claims for various loans. Your negotiation skills will come into play as you seek optimal resolutions for both vendors and members.

Punctuality and regular onsite attendance are essential, as you perform various tasks to support the credit union's mission and ensure effective recovery efforts.

DOES THIS SOUND LIKE YOU?

To excel as a full-time Collections Specialist at Zeal Credit Union, the following knowledge and skills are required: you will need the following knowledge and skills requirements:

  • 1 to 3 years of similar or related experience.
  • High school education or GED
  • Extensive knowledge of collection regulations including but not limited to: MLA, SCRA, FCRA, FDCPA, Bankruptcy Code
  • Intermediate knowledge of Microsoft Suite products
  • Strong verbal and written communication skills
  • Excellent member service skills
  • Results oriented, with the ability to work independently
  • Punctuality and regular onsite attendance

Preferred:

  • Proven understanding of the foreclosure and bankruptcy processes

Schedule: (subject to change)

Monday-Friday: 9:00am-5:00pm onsite at our Livonia, MI office.

Are you ready for an exciting opportunity?

If your experience aligns with these requirements, we invite you to submit your application today!

Zeal Credit Union is committed to a policy of equal treatment and opportunity in every aspect of its relations with employees, without regard to race, sex, color, religion, gender identity, sexual orientation, height, weight, national origin, citizenship status, age, military or veteran status, or disability, or any other classification protected by applicable federal, state or municipal law. Applicants may request accommodation during the application process by contacting 800-321-8570 OR mail-HumanResource@zealcu.org.


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