ZipRecruiter

Log In

1

Collections Jobs in Grand Rapids, MI (NOW HIRING)

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

Byrider

Assistant Collections Manager

Wyoming, MI · On-site

$22/hr

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519 Make an Impact. We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

LHH US

Remote B2B Collections Specialist

Grand Rapids, MI · Remote

$25 - $31.25/hr

We are seeking a detail-oriented and proactive B2B Collections Specialist / Credit Analyst to join a team in a fully remote capacity. This role is responsible for managing business-to-business ...

BDO

Credit Analyst (B2B Collections)

Grand Rapids, MI · On-site

$28.85 - $33.66/hr

The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis. Job Duties: * Reviews past due accounts receivables daily for assigned ...

BDO USA

Credit Analyst (B2B Collections)

Grand Rapids, MI · On-site

$28.85 - $33.66/hr

The Credit Analyst manages the full scope of collections for assigned accounts to ensure payment is received on a timely basis. Job Duties: * Reviews past due accounts receivables daily for assigned ...

Robert Half

Credit and Collections Specialist

Muskegon, MI · On-site

$57K - $70K/yr

We are looking for a detail-oriented Credit and Collections Specialist to support financial operations for a manufacturing company in Muskegon, Michigan. This role focuses on strengthening cash flow ...

next page

Showing results 1-20

All JobsCollections JobsCollections Jobs in Grand Rapids, MI

Collections information

See Grand Rapids, MI salary details

$12

$19

$28

How much do collections jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections in Grand Rapids, MI is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.31 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collections a good career?

Collections is a job that involves contacting individuals or businesses to recover unpaid debts, often requiring strong communication and negotiation skills. It can offer steady employment and opportunities for advancement, but may involve challenging interactions and strict regulatory compliance. Success in this field often depends on experience, persistence, and understanding of relevant laws and tools.

Is collections a stressful job?

Collections is a job that can be stressful due to the pressure to recover debts and handle difficult conversations with debtors. It often requires strong communication skills, resilience, and the ability to manage rejection and conflict effectively.

What are the most commonly searched types of Collections jobs in Grand Rapids, MI?

The most popular types of Collections jobs in Grand Rapids, MI are:

What cities near Grand Rapids, MI are hiring for Collections jobs?

Cities near Grand Rapids, MI with the most Collections job openings:

Collections jobs near you
Infographic showing various Collections job openings in Grand Rapids, MI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $41,450 per year, or $19.9 per hour.

Assistant Collections Manager

Byrider

Wyoming, MI • On-site

$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Assistant Collections Manager- 2675 SW 28th St. Wyoming, MI 49519

Make an Impact.

We're looking for an Assistant Collections Manager to join our finance teams. This is more than a collections position—it's an opportunity to improve portfolio performance and help customers succeed.

If you're someone who enjoys solving problems, using data to make decisions, and being held accountable for results, we'd love to meet you.

Compensation & Benefits

  • Base pay starting at $22/hr, plus monthly bonus potential up to $1,775
  • Total compensation $45,000-$65,000
  • Health, Dental & Vision Insurance
  • Matching 401(k)
  • Paid Time Off
  • Extensive paid training and ongoing leadership development
  • Career advancement opportunities
  • Industry-leading technology and systems
  • Established company serving customers for over 36 years

What You'll Do

  • Drive portfolio performance by reducing delinquency and charge-offs
  • Ensure every customer receives exceptional service throughout the lending process
  • Maintain compliance with company lending and collection policies
  • Partner with Sales and Service leadership to create an outstanding customer experience
  • Assist the Finance Manager in leading daily operations and achieving location goals
  • Create a culture of accountability, teamwork, and continuous improvement

What We're Looking For

  • Experience in collections, finance, banking, automotive, or consumer lending
  • Strong analytical and decision-making skills
  • Excellent communication and conflict-resolution abilities
  • Ability to prioritize multiple responsibilities in a fast-paced environment
  • High level of professionalism, integrity, and accountability
  • Strong organizational skills and attention to detail
  • Confidence making data-driven decisions
  • Automotive finance or subprime lending experience is a plus

Why Join Our Team?

We believe great leaders develop from within.

Success in this role isn't measured simply by collections—it's measured by the strength of your team, the health of your portfolio, and the experience you create for every customer.

If you're looking for a career where you matter, your performance is rewarded, and you have opportunities to grow, we'd like to hear from you.