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At Home Collections Jobs (NOW HIRING)

Robert Half

Collections Specialist

Houston, TX · On-site

$23.75 - $27.50/hr

This role will be a hybrid position and be 3 days in office and 2 day work from home ... full collections cycle, from account review and customer outreach through dispute follow-up and ...

Fenwick & West LLP

Collections Specialist

Seattle, WA · Hybrid

$76K - $107K/yr

... both from home and at your designated Fenwick office. The frequency of in-office work will be ... Prepare routine collections reports and provide account updates as needed. * Follow established ...

Fenwick & West LLP

Collections Specialist

Boston, MA · Hybrid

$76K - $107K/yr

... both from home and at your designated Fenwick office. The frequency of in-office work will be ... Prepare routine collections reports and provide account updates as needed. * Follow established ...

Fenwick & West LLP

Collections Specialist

Santa Monica, CA · Hybrid

$76K - $107K/yr

... both from home and at your designated Fenwick office. The frequency of in-office work will be ... Prepare routine collections reports and provide account updates as needed. * Follow established ...

Trane Technologies plc

Analyst-Collections

La Crosse, WI · On-site

Learn about our benefits designed for you to Thrive at work and at home. We boldly go. Where is the ... Proactively contact customers concerning collections of past due receivables and determine reasons ...

Aveanna Healthcare

Collections Specialist

Chandler, AZ · On-site

$19 - $22/hr

Overview Collections Specialist Pay: $19-$22/HR Schedule: Monday Friday/ 8-5pm As a Collections ... at a time. Why You'll Love It Here * Fully remote (work from home!) * Equipment provided

Fenwick & West LLP

Collections Specialist

Washington, DC · Hybrid

$76K - $107K/yr

... both from home and at your designated Fenwick office. The frequency of in-office work will be ... Prepare routine collections reports and provide account updates as needed. * Follow established ...

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At Home Collections information

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How much do at home collections jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for at home collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are At Home Collections jobs?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an At Home Collections Specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are some common challenges faced by At Home Collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.
What cities are hiring for At Home Collections jobs? Cities with the most At Home Collections job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
What states have the most At Home Collections jobs? States with the most job openings for At Home Collections jobs include:
At Home Collections jobs near you
Collections Specialist

Collections Specialist

Robert Half

Houston, TX • On-site

$23.75 - $27.50/hr

Temporary

Posted 3 days ago

Job description

We are looking for a contract to hire collections specialist to join the team. This role will be a hybrid position and be 3 days in office and 2 day work from home.


Responsibilities:

• Oversee collection efforts for a broad portfolio of customer accounts, prioritizing aged balances and driving timely payment resolution.

• Manage the full collections cycle, from account review and customer outreach through dispute follow-up and payment reconciliation.

• Evaluate accounts of varying balance sizes and determine appropriate next steps based on risk, history, and payment behavior.

• Work closely with sales partners on selected accounts to support escalations and preserve customer relationships while improving recovery outcomes.

• Maintain accurate records of collection activity, payment commitments, and account status updates within internal systems.

• Analyze account trends and performance metrics to identify collection risks and recommend effective recovery strategies.

• Communicate professionally with customers to resolve outstanding invoices, answer billing-related questions, and negotiate payment arrangements when appropriate.

• Contribute to a collaborative team environment by participating in regular meetings and supporting shared collection goals.

• Proven experience in commercial and/or consumer collections with a track record of meeting performance goals or key metrics.
• Strong understanding of collection procedures, account follow-up practices, and billing-related resolution processes.
• Ability to assess account data, identify issues, and make sound decisions in a fast-paced collections environment.
• Effective verbal and written communication skills with the ability to manage challenging customer interactions professionally.
• Experience handling a high volume of accounts while maintaining accuracy and strong organizational discipline.
• Proficiency with business systems used for collections and account management; Workday experience is a strong advantage.
• Background in the title industry is highly preferred.
• Comfortable working in a hybrid setting with both independent ownership and team collaboration.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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