ZipRecruiter

Log In

1

At Home Collections Jobs (NOW HIRING)

Rapid Finance

Collections Specialist

Bethesda, MD · On-site

$19.75 - $26.75/hr

... right at home with us. Recognized as one of D.C.'s Top Workplaces each year, Rapid Financial ... As a Collections Specialist , you work within a team responsible for investigating, negotiating ...

New

WorkWave

Collections Specialist

Holmdel, NJ · Remote

$19 - $25.50/hr

Manage the collections process for customer accounts, including proactive outreach on past-due ... HQ is based at our state of the art home office in the historic Bell Works complex located in ...

Global Channel Management

Collections

Woburn, MA · On-site

$20.25 - $27.25/hr

Collections Woburn, Massachusetts, United States $ 27.00 - 28.00 (US Dollar) About the Job ... Maintain current collection notes at the contract, parent, or transaction level

WorkWave

Collections Specialist

Holmdel, NJ · On-site +1

$50K - $54K/yr

Manage the collections process for customer accounts, including proactive outreach on past-due ... Our HQ is based at our state of the art home office in the historic Bell Works complex located in ...

Brex

Director, Collections

Salt Lake City, UT · Hybrid

$176K - $220K/yr

Servicing & Collections at Brex Servicing & Collections plays a critical role in protecting both ... ng from home. We currently require a minimum of three coordinated days in the office per week ...

Brex

Director, Collections

Seattle, WA · Hybrid

$198K - $248K/yr

Servicing & Collections at Brex Servicing & Collections plays a critical role in protecting both ... ng from home. We currently require a minimum of three coordinated days in the office per week ...

Brex

Director, Collections

New York, NY · Hybrid

$198K - $248K/yr

Servicing & Collections at Brex Servicing & Collections plays a critical role in protecting both ... ng from home. We currently require a minimum of three coordinated days in the office per week ...

Brex

Director, Collections

San Francisco, CA · Hybrid

$198K - $248K/yr

Servicing & Collections at Brex Servicing & Collections plays a critical role in protecting both ... ng from home. We currently require a minimum of three coordinated days in the office per week ...

next page

Showing results 1-20

People also search for

All JobsAt Home Collections Jobs

At Home Collections information

See salary details

$12

$21

$30

How much do at home collections jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for at home collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are At Home Collections jobs?

At Home Collections jobs typically involve contacting customers to collect payments on overdue accounts, but the work is done remotely from your own home. These roles may include tasks such as making phone calls, sending emails, negotiating payment plans, and updating account records using specialized software. At Home Collections agents often work for banks, credit card companies, healthcare providers, or debt collection agencies. The job requires strong communication skills, empathy, and the ability to handle sensitive financial situations professionally.

What are the key skills and qualifications needed to thrive as an At Home Collections Specialist, and why are they important?

To thrive as an At Home Collections Specialist, you need a solid understanding of billing processes, account management, and customer service, often supported by prior experience in collections or finance. Familiarity with collections software, CRM systems, and secure telecommunication tools is typically required. Strong negotiation, problem-solving, and communication skills help specialists effectively resolve outstanding debts while maintaining positive customer relationships. These abilities are essential for maximizing recovery rates, ensuring compliance, and upholding the organization's reputation.

What is the difference between At Home Collections vs Medical Collector?

AspectAt Home CollectionsMedical Collector
Required CredentialsHigh school diploma; some roles may require certification in collections or healthcareHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentRemote or in-office; primarily phone and computer-basedMedical offices, hospitals, or remote; phone and computer-based
Industry UsageDebt collection across various industries, including healthcareHealthcare billing and debt collection specific to medical services
Common Search/ComparisonAt Home Collections vs Medical Collector

At Home Collections and Medical Collector roles both involve debt recovery, often requiring similar credentials like a high school diploma and experience with collections. However, Medical Collectors focus specifically on healthcare-related debts and may need healthcare billing knowledge. Both roles can be remote, but Medical Collectors often work within healthcare settings. Understanding these differences helps job seekers find the right position aligned with their skills and industry interests.

What are some common challenges faced by At Home Collections agents and how can they be managed?

At Home Collections agents often encounter challenges such as reaching unresponsive customers, handling difficult conversations about overdue payments, and maintaining motivation in a remote environment. To manage these challenges, agents benefit from strong communication and negotiation skills, setting clear daily goals, and utilizing company-provided scripts and tools. Regular virtual team meetings and support from supervisors also help foster a sense of connection and provide guidance on handling complex situations. Proactively managing time and taking scheduled breaks can further help agents stay productive and reduce stress.
What cities are hiring for At Home Collections jobs? Cities with the most At Home Collections job openings:
What are the most commonly searched types of Collections jobs? The most popular types of Collections jobs are:
What states have the most At Home Collections jobs? States with the most job openings for At Home Collections jobs include:
At Home Collections jobs near you
Infographic showing various At Home Collections job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 3% Full Time, and 94% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Collections Specialist

Collections Specialist

Rapid Finance

Bethesda, MD • On-site

$19.75 - $26.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

WHAT WE DO MATTERS:

It’s not just a job.  It’s a mission. If you’re as passionate as we are about empowering the small businesses of America, then you’ll be right at home with us.

Recognized as one of D.C.’s Top Workplaces each year, Rapid Financial Services  (dba "Rapid Finance") is the nation's leading provider of alternative financing solutions for small and mid-sized businesses. When traditional sources of funding are beyond reach, we open doors for business owners. By providing access to working capital, Rapid Finance helps growing businesses achieve their goals and reach even higher.  

Our company is expanding.  We are aggressively investing in our people and technology to create a best-in-class experience for our clients.  Let us invest in YOU.

ABOUT THE ROLE AND OUR TEAM:

As a Collections Specialist, you work within a team responsible for investigating, negotiating, collecting, and curing delinquent client accounts.  Individuals with a strong investigative mindset who are able to research accounts, build rapport with our clients, analyze complex financial information, and identify fraudulent activities will soar above their monthly goals.

If you are an intelligent, curious, self-motivated professional passionate about making a difference, Rapid Finance is your next “home.”  We have a fantastic opportunity for you in our corporate office in Bethesda, MD, a few city blocks from the Bethesda Metro.  This role may require training in our corporate office for the first 30 days. 

OUR IDEAL CANDIDATE WILL HAVE A HIGH PERSONAL STANDARD OF EXCELLENCE, A DRIVE FOR RESULTS, AND A PROACTIVE, “CAN-DO” ATTITUDE AND WILL:

  • Review, understand, and apply the terms of the company’s agreements with merchants in the investigation, identification, documentation, and resolution of issues related to compliance.
  • Develop other strategic research methods to aid you in investigating delinquent accounts.
  • Communicate with merchants to determine reasons for ceased credit card processing or processing volumes inconsistent with company expectations based on historical volumes, and review with the merchants the terms of their agreement with the company.
  • Update merchant accounts with an accurate description of conversations with the merchant, their representatives, or other related persons referencing merchant accounts.
  • Locate and notify customers of breached accounts by mail, email, text, and telephone in order to solicit payment or cure the breach.
  • Where warranted, arrange for and approve payment or establish payment schedules based on customer’s financial situations within department guidelines.
  • Solicit alternative forms of payment on delinquent accounts by wire, overnight certified funds, personal or business credit cards.
  • Determine the suitability of accounts for legal action. 

ABOUT YOU:

  • Bachelor’s degree or equivalent 3+ years of credit/debt collection or sales experience
  • Experience working in a financial institution in a branch, call center, or retail environment may be substituted for collections experience.
  • Prior business-to-business (B2B) experience in commercial lending is a plus.
  • Excellent verbal and written communication skills, including articulate phone demeanor and professionalism, while remaining calm and diplomatic in high-pressure situations, is a must.
  • Demonstrated ability to research merchant accounts and analyze repayment streams
  • Resolve account disputes efficiently and professionally with the goal of maximizing customer retention.
  • Skip Trace and be familiar with various internet search tools,  such as credit reports, TLO, Lexis Nexis, Accurint, software applications, and other web-based searches.
  • Handle a high volume of incoming and outgoing calls daily
  • You have a solid working knowledge of MS Word, Excel, and databases
  • You pride yourself on your ability to identify and correct errors, capture all relevant details, and finish things on time.
  • Working knowledge of financial statement analysis, credit scoring, accounting, debits and credits, account reconciliation: payments and credits to invoices and debits.

WHAT YOU LOVE ABOUT US:

At Rapid Finance, we support our team members’ growth and desire to live well-rounded lives. Our company is expanding and we are aggressively investing in our people and technology to create a best-in-class experience for our clients.  Come work with US!  We are ranked a Top Workplace in Washington D.C., Detroit, and the Nation—these awards mean the world because it's based on feedback from our people!

We offer generous team benefits including a commuting/parking allowance, employer-matched 401(k), tuition reimbursement, health, dental, vision benefits, life insurance, paid time off, and more.  Just steps from the metro, our beautiful new office includes a modern open floor plan, free on-site fitness center, a gaming area, stocked kitchen, and other cool amenities. 

Rapid Finance is committed to a diverse workforce an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

Powered by JazzHR

dKEVnzxLdB