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Entry Level Collections Jobs in Virginia (NOW HIRING)

Production Tech-Night Shift

Norfolk, VA ยท On-site

$16.75 - $20.75/hr

Attention to detail Entry level but with good talent PeopleShare is the leading Staffing Agency in ... Our openings include receptionist, data entry, customer service, collections, office managers, call ...

Cashier/Hostess

Abingdon, VA ยท On-site

$11.50 - $15/hr

Ensures an accurate accounting of all transactions, collections and disbursements during work shift ... Entry-level position. Skills And Characteristics Required 1. Must have basic math skills and have ...

Loan Sales Specialist

Norfolk, VA ยท On-site

$17 - $20/hr

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

Key Word Tags Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development ...

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Entry Level Collections information

See Virginia salary details

$12

$21

$30

How much do entry level collections jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for entry level collections in Virginia is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.85 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Collections vs Collections Specialist?

AspectEntry Level CollectionsCollections Specialist
Required CredentialsHigh school diploma or equivalent; basic understanding of credit and financeHigh school diploma; some roles may prefer or require additional certifications
Work EnvironmentOffice setting, often in call centers or finance departmentsOffice environment, handling overdue accounts and customer communication
Employer & Industry UsageCommon in banking, finance, healthcare, and retail sectorsTypically found in similar industries, with more experience expected
Search & Comparison IntentEntry level roles for those starting in collectionsMore experienced roles with increased responsibilities

Entry Level Collections positions are designed for individuals starting their careers in debt collection, requiring basic financial knowledge and communication skills. Collections Specialists usually have some experience and handle more complex accounts, often earning higher pay and taking on additional responsibilities. Both roles are vital in finance and customer service sectors, but they differ mainly in experience level and scope of work.

What are entry level collections jobs?

Entry level collections jobs involve contacting individuals or businesses to remind them of overdue payments and assist them in resolving outstanding debts. Employees in these roles typically make phone calls, send emails or letters, and update account records with payment information. They may also negotiate payment arrangements and answer questions about account balances. These positions usually require strong communication skills, basic computer proficiency, and the ability to handle sensitive situations professionally. Training is often provided on company procedures and relevant regulations.

What are the key skills and qualifications needed to thrive as an Entry Level Collections Specialist, and why are they important?

To thrive as an Entry Level Collections Specialist, you need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, payment processing systems, and basic office applications is typically required. Persistence, negotiation skills, and professionalism are crucial soft skills that help navigate sensitive financial conversations. These skills ensure effective debt recovery while maintaining positive customer relationships and compliance with regulations.

What are some common challenges faced by entry level collections professionals, and how can they be managed effectively?

Entry level collections professionals often encounter challenges such as handling difficult conversations with customers, meeting collection targets, and maintaining accurate records. Managing these challenges requires strong communication skills, empathy, and a solution-oriented approach to help customers find workable payment solutions. Support from experienced team members, regular training, and using established scripts or guidelines can also help new collectors build confidence and improve their effectiveness in the role.
What are the most commonly searched types of Collections jobs in Virginia? The most popular types of Collections jobs in Virginia are:
What are popular job titles related to Entry Level Collections jobs in Virginia? For Entry Level Collections jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Collections jobs in Virginia look for? The top searched job categories for Entry Level Collections jobs in Virginia are:
What cities in Virginia are hiring for Entry Level Collections jobs? Cities in Virginia with the most Entry Level Collections job openings:

AR AP and Collections Specialist Entry Level

SERVPRO of Alexandria/Marlton/Morningside

Alexandria, VA โ€ข On-site

$18 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 7 days ago


Job description

Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Opportunity for advancement
  • Training & development
  • Vision insurance
  • Wellness resources

SERVPRO Team Warnecki AR / AP & Collections Specialist

Are you a detail-driven professional with experience in accounts receivable, accounts payable, and collections? Do you know how to balance persistence with professionalism when managing client accounts? SERVPRO Team Warnecki is seeking an AR / AP & Collections Specialist to support our financial operations and help maintain strong cash flow.
In this role, youll take ownership of both receivables and payables processesensuring timely collections, accurate payments, and clean financial records. Your ability to communicate effectively, resolve discrepancies, and stay organized will directly support the financial stability and growth of our operations.
Key Responsibilities

Accounts Receivable & Collections
  • Manage the full AR cycle with a strong emphasis on collections
  • Monitor aging reports and proactively follow up on past-due accounts
  • Conduct collection calls and email outreach in a professional, consistent manner
  • Track payment commitments and escalate unresolved balances as needed
  • Work with internal teams to resolve billing discrepancies and disputes
Accounts Payable
  • Process vendor invoices accurately and in a timely manner
  • Maintain vendor records and ensure proper documentation
  • Prepare and execute payments (check, ACH, credit card)
  • Reconcile vendor statements and resolve discrepancies
General Accounting Support
  • Post payments and reconcile accounts in QuickBooks
  • Maintain accurate, organized financial records
  • Assist with month-end close and reporting activities
  • Provide regular updates on AR aging, collections progress, and AP status
  • Identify process improvements to enhance efficiency and reduce delinquencies
Qualifications:

  • 1+ years of experience in AR, AP, and collections
  • Proficiency in QuickBooks and Microsoft Excel
  • Strong communication and customer service skills
  • Ability to handle sensitive financial conversations with professionalism
  • Highly organized with strong attention to detail and follow-through
  • Self-motivated with the ability to work independently and meet deadlines
  • Associate degree in Accounting, Finance, or related field preferred
  • Ability to pass a background check in accordance with applicable law
  • Access to a personal smartphone (required for certain company applications)
Schedule:
  • Monday to Friday | 8:00 AM 5:00 PM
  • Full-time | On-Site | 40 hours per week
Compensation:
  • Competitive hourly pay based on experience and qualifications
  • Opportunities for growth and cross-training within the company
SERVPRO of Alexandria is an Equal Opportunity Employer (EOE M/F/D/V).