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Collections Associate Jobs in Virginia (NOW HIRING)

lansing

Collections Analyst

Richmond, VA · On-site

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and ... Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and ...

lansing

Collections Analyst

Richmond, VA · On-site

Collections Analyst The Collections Analyst is responsible for supporting the Sales team and ... Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and ...

Tidewater Fleet Supply LLC

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Education and Experience Associate degree or a combination of relevant experience/training is preferred. Prior experience in collections, credit review, and/or payment application is strongly ...

Culpeper Dental Associates

Associate Dentist

Culpeper, VA · On-site

$100K - $250K/yr

Associate Dentist Wanted! We are seeking a dedicated and skilled Associate Dentist to join our ... As a fee-for-service practice with a high case acceptance rate and collections around 95%, you'll ...

Tidewater Fleet Supply

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Education and Experience • Associate degree or a combination of relevant experience/training is preferred. • Prior experience in collections, credit review, and/or payment application is strongly ...

W3Global Inc.

Associate Attorney

Vienna, VA · On-site

$120K - $150K/yr

An established firm is seeking an Associate Attorney with 2-4 years of collections experience to support a Community Association/HOA practice. Candidates must be licensed to practice in Maryland.

Great Life Distributors, Inc.

Be Seen First

Crystal Collections Sales Associate

Mclean, VA

$18 - $20/hr

Associate will model and act in accordance with Great Life guiding principles. With this position, you will be assisting customers with their crystal and stone wearables and home decor selection. You ...

New

Great Life Distributors, Inc.

Be Seen First

Crystal Collections Sales Associate

Mclean, VA

$18 - $20/hr

Associate will model and act in accordance with Great Life guiding principles. With this position, you will be assisting customers with their crystal and stone wearables and home decor selection. You ...

New

Great Life Distributors, Inc.

Be Seen First

Crystal Collections Sales Associate

Mclean, VA

$18 - $20/hr

Associate will model and act in accordance with Great Life guiding principles. With this position, you will be assisting customers with their crystal and stone wearables and home decor selection. You ...

New

LAW FIRM

Litigation Associate Attorney

Reston, VA · On-site

$130K - $160K/yr

In this role, you will represent community associations and HOAs, managing a high-volume collections and covenant enforcement caseload. We take pride in actively investing in our associates ...

Carmax

Engineer II, Software

Richmond, VA

Design and build web applications that support customer service and collections associates in a high-volume call center environment. * Develop responsive, intuitive user interfaces and middle-layer ...

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Showing results 21-40

All JobsCollections Associate JobsCollections Associate Jobs in Virginia

Collections Associate information

See Virginia salary details

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How much do collections associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for collections associate in Virginia is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

What is a collections associate?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What are the key skills and qualifications needed to thrive as a collections associate?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a collections associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Virginia?

The most popular types of Collections jobs in Virginia are:

What cities in Virginia are hiring for Collections Associate jobs?

Cities in Virginia with the most Collections Associate job openings:

Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,582 per year, or $20.5 per hour.

Collections Analyst

lansing

Richmond, VA • On-site

Full-time

Re-posted 21 days ago

Job description

Collections Analyst

The Collections Analyst is responsible for supporting the Sales team and protecting the Lansing brand through the collection of past due amounts for assigned accounts. The Analyst also resolves credit-related issues related to incoming phone calls and emails from Lansing branch Associates and customers.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • For Assigned customer accounts, collect past due amounts, negotiate payment plans, effectively partner with the sales team for assistance and to keep them abreast of the status of concerning accounts.  Daily follow up on open COD’s.
  • Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and resolve credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and reconciliation of accounting records with customers.
  • Review of lien waivers for accuracy of legal language and reconciliation to accounting records.
  • Partner with Sales and Senior Credit Analyst in gathering information related to large projects to assess and determine actions needed to mitigate risk
  • Issue demand letters for overdue accounts and collect outstanding balances. Determine when to escalate account to outside collections.
  • Other duties as assigned

Qualifications

  • Strong problem solving/decision-making skills.
  • Strong customer focus.
  • Ability to handle high transaction volume
  • Ability to manage multiple tasks and meet deadlines
  • Ability to work with a strong attention to detail
  • Ability to work effectively in a team environment
  • Ability to reconcile accounting records
  • Communication Proficiency
  • Basic proficiency with Excel and Word

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional, home office environment.  

Physical Demands

This is largely a sedentary role, requiring use of typical office equipment such as a computer, phone, copier, check scanner, etc.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. 

Travel

Some travel may be required for this position.

Required Education and Experience

  • High school diploma.
  • 2 years related experience
  • Bachelor's degree is a plus, but not required

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