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Collections Associate Jobs in Virginia (NOW HIRING)

Tidewater Fleet Supply

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

Education and Experience • Associate degree or a combination of relevant experience/training is preferred. • Prior experience in collections, credit review, and/or payment application is strongly ...

LAW FIRM

Be Seen First

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of general collections experience to assist our community association and HOA clients in our Community ...

Training provided

CarMax, Inc.

Engineer II, Software

Richmond, VA · On-site

Design and build web applications that support customer service and collections associates in a high-volume call center environment. * Develop responsive, intuitive user interfaces and middle-layer ...

Carmax

Engineer II, Software

Richmond, VA

Design and build web applications that support customer service and collections associates in a high-volume call center environment. * Develop responsive, intuitive user interfaces and middle-layer ...

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All JobsCollections Associate JobsCollections Associate Jobs in Virginia

Collections Associate information

See Virginia salary details

$11

$20

$30

How much do collections associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for collections associate in Virginia is $20.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.88 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Virginia? The most popular types of Collections jobs in Virginia are:
What cities in Virginia are hiring for Collections Associate jobs? Cities in Virginia with the most Collections Associate job openings:
Collections Associate jobs near you
Infographic showing various Collections Associate job openings in Virginia as of June 2026, with employment types broken down into 1% As Needed, 16% Full Time, 79% Part Time, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,582 per year, or $20.5 per hour.
Bilingual Collections Coordinator

Bilingual Collections Coordinator

Murray Osorio PLLC

Fairfax, VA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Location: Fairfax, VA (On-Site, Monday - Friday)
Reports To: Finance Director
Department: Finance
FLSA Status: Non-Exempt
Compensation: $18-$25/Hour + monthly bonus based on collections

About Us

Murray Osorio PLLC is a fast-growing immigration law firm dedicated to making a positive impact on people’s lives. Our firm represents individuals and companies before courts, government offices, and consular posts worldwide.


We specialize in removal defense, humanitarian applications, family-based immigration, criminal immigration, employment-based immigration, naturalization, and appellate and federal litigation.

At Murray Osorio PLLC, we pride ourselves on collaboration, professionalism, and a deep commitment to our mission of providing exceptional legal services while fostering a supportive, inclusive, and energetic workplace.

Position Overview

The Bilingual Collections Coordinator will collaborate closely with attorneys, senior attorneys, and partners to manage client accounts, oversee collections, and support financial reconciliations and controls. This role is client-facing and requires strong organizational, accounting, and communication skills to ensure timely billing, payments, and account management.


This is a full-time position based in Fairfax, VA, with the expectation of on-site presence.

Key Responsibilities

  • Serve as the primary point of contact for clients regarding billing inquiries, payments, and account balances.
  • Manage end-to-end billing to ensure accurate and timely client invoices.
  • Drive collections by proactively following up on outstanding invoices via calls and emails, securing payment commitments, and ensuring timely resolution.
  • Track and maintain detailed records of collection activities, follow-ups, and client commitments.
  • Review open invoices for accuracy, resolve discrepancies, and escalate issues as needed.
  • Conduct weekly reconciliations between the ERP system and the payment gateway to ensure accurate recording of collections.
  • Manage refunds and credits, including obtaining attorney approvals.
  • Process vendor invoices and coordinate payments through RAMP.
  • Collaborate with attorneys and internal teams to support collections efforts and resolve account or billing issues.
  • Ensure compliance with firm financial policies and maintain organized and accurate financial records.

Qualifications

  • 2+ years in accounts receivable, collections, or accounting, with direct client follow-up experience.
  • Fluent in Spanish (reading, writing, speaking).
  • Associate or bachelor’s degree in accounting, finance, or related field.
  • Proficient in Microsoft Excel.
  • Strong communication, organizational skills, and attention to detail.
  • Ability to manage multiple priorities and drive timely collections.

Preferred

  • Experience with Salesforce and QuickBooks.
  • Experience supporting multi-state office operations.
  • Experience managing client accounts in a collections or finance role.

Work Environment & Benefits

  • In-Office role with collaborative, mission-driven culture
  • Commitment to professional growth and continuous learning
  • Competitive compensation and benefits package, including:
    • Medical, Dental, and Vision insurance
    • Paid Time Off and holidays
    • 401(k) with employer match

Why Join Us?

If you are a motivated finance professional looking to grow your career in a collaborative and supportive environment, we would love to have you on our team!


Full-time, Monday through Friday, 9:00 AM - 5:00 PM (On-site, Fairfax, VA)