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Collections Associate Jobs in Reston, VA (NOW HIRING)

Sr. Billing And Collections Clerk

Dulles, VA ยท On-site

$28.85 - $30.29/hr

Associate degree in Accounting, Finance, or a related field, or an equivalent combination of ... Experience in collections, including monitoring accounts, following up on past-due invoices, and ...

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Attorney - Associate

Tysons Corner, VA ยท On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of general collections experience to assist our community association and HOA clients in our Community ...

New

Training provided

Be Seen First

Attorney - Associate

Tysons Corner, VA ยท On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of general collections experience to assist our community association and HOA clients in our Community ...

New

Training provided

Associate Attorney

Tysons Corner, VA ยท Hybrid

$100K - $150K/yr

We are seeking an Associate Attorney licensed in Virginia to join a growing Community Associations ... This role focuses primarily on collections matters and supporting community association and HOA ...

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Collections Associate information

See Reston, VA salary details

$11

$21

$32

How much do collections associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for collections associate in Reston, VA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Reston, VA? The most popular types of Collections jobs in Reston, VA are:
What cities near Reston, VA are hiring for Collections Associate jobs? Cities near Reston, VA with the most Collections Associate job openings:
Infographic showing various Collections Associate job openings in Reston, VA as of May 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $44,684 per year, or $21.5 per hour.
Sr. Billing And Collections Clerk

Sr. Billing And Collections Clerk

Aston Carter

Dulles, VA โ€ข On-site

$28.85 - $30.29/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Senior Billing and Collections Clerk | Hybrid in Dulles, VA | Pay: $28 - $30/hr | 6-month contract-to-hire
Job Description
The Senior Billing and Collections Clerk plays a key role in the Accounts Receivable function for North America, ensuring accurate and timely billing, efficient collections, and a smooth financial close process. This full-time, hybrid position based in the Dulles/Sterling, VA area focuses on generating and distributing customer invoices, monitoring payment activity, and maintaining accurate customer account records while collaborating closely with internal stakeholders and customers.
Responsibilities
  • Perform general duties on customer accounts to ensure efficient, prompt, and accurate billing and payment of accounts.
  • Generate, process, and distribute customer invoices, ensuring accuracy and completeness for all billing activities.
  • Process affiliate invoices within inter-company deadlines and reconcile affiliated accounts to the general ledger.
  • Assign appropriate general ledger account numbers for manual invoices to ensure proper distribution to the accounts receivable sub-ledger.
  • Process inter-company payment information using Excel spreadsheets.
  • Process invoices for large customer accounts using electronic data interchange (EDI) functionality.
  • Collect and consolidate billing information for large customer accounts, confirm approvals, and prepare data in Excel for billing.
  • Monitor all customer accounts for non-payment, short payment, and delayed payment, and take appropriate follow-up actions.
  • Coordinate customer billing and collection activities, including preparing and sending invoices and account statements to support collection efforts.
  • Monitor payments and generate routine reports on billing and collection status.
  • Prepare customer late fee calculations using Excel and ensure they are applied accurately.
  • Correspond with existing customers by phone and email regarding past-due invoices, and research and answer customer inquiries.
  • Update customer account information as needed to maintain accurate and current records.
  • Investigate and reconcile customer discrepancies and account transactions, and correspond with customers to resolve reconciliation issues.
  • Escalate customer invoicing and payment concerns to appropriate internal stakeholders when necessary.
  • Verify the validity of account discrepancies by collaborating with internal departments such as Sales, Customer Service, and Finance.
  • Maintain detailed records on delinquent customer accounts and participate in monthly accounts receivable meetings.
  • Research sales and use tax issues as they relate to customer invoices and payments.
  • Process credit card payments and ensure they are accurately recorded.
  • Support the overall month-end and year-end financial close processes related to billing and collections.

Essential Skills
  • At least 3 years of experience in billing and collections.
  • Associate degree in Accounting, Finance, or a related field, or an equivalent combination of education and experience.
  • Strong familiarity with standard accounting concepts, practices, and procedures.
  • Hands-on experience with SAP or SAP S/4HANA ERP accounting systems, or similar ERP accounting software.
  • Proficiency in Microsoft Excel, including working with spreadsheets for billing, reporting, and reconciliations.
  • Experience in collections, including monitoring accounts, following up on past-due invoices, and resolving payment issues.
  • Strong attention to detail and accuracy in billing, reconciliations, and account maintenance.
  • Effective written and verbal communication skills for interacting with customers and internal stakeholders.
  • Ability to work effectively in a hybrid team environment.
  • Maturity and professionalism to work with all levels of management, employees, and customers.

Additional Skills & Qualifications
  • Previous work experience with Vertex sales tax software is a plus.
  • Experience researching and resolving sales and use tax issues is beneficial.
  • Prior experience working for a multinational corporation is an advantage.
  • Experience using EDI functions for invoicing large customer accounts is desirable.
  • Ability to manage multiple priorities and meet inter-company deadlines.
  • Strong problem-solving skills to investigate and reconcile complex account discrepancies.
  • Comfort working with credit card payment processing and related reconciliations.

Job Type & Location
This is a Contract position based out of Dulles, VA.
Pay and Benefits
The pay range for this position is $28.85 - $30.29/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
โ€ข Medical, dental & vision
โ€ข Critical Illness, Accident, and Hospital
โ€ข 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
โ€ข Life Insurance (Voluntary Life & AD&D for the employee and dependents)
โ€ข Short and long-term disability
โ€ข Health Spending Account (HSA)
โ€ข Transportation benefits
โ€ข Employee Assistance Program
โ€ข Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Dulles,VA.
Application Deadline
This position is anticipated to close on Jun 2, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffingยฎ double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US