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Collections Associate Jobs in Reston, VA (NOW HIRING)

LAW FIRM

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of general collections experience to assist our community association and HOA clients in our Community ...

LAW FIRM

Attorney - Associate

Tysons Corner, VA · On-site

$125K - $145K/yr

Rees Broome, PC, a Top 20 law firm in Virginia, is recruiting for an associate with 2-4 years of general collections experience to assist our community association and HOA clients in our Community ...

ICON MEDICAL NETWORK

Associate Dentist

Bethesda, MD · On-site

Associate Dentist Needing an Experienced Dentist! This is a great opportunity for someone ... Full staff provided for support * 3 month daily guarantee with 30-35% collections! Lots of ...

WILLIAM R FELDMAN P C

Associate Attorney

Rockville, MD · On-site

$70K - $95K/yr

A regional law firm seeks an Associate Attorney to join its litigation and creditors' rights ... commercial litigation, collections, and related matters. Prior experience in these areas is ...

WILLIAM R FELDMAN P C

Associate Attorney

Rockville, MD · On-site

$70K - $95K/yr

A regional law firm seeks an Associate Attorney to join its litigation and creditors' rights ... commercial litigation, collections, and related matters. Prior experience in these areas is ...

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All JobsCollections Associate JobsCollections Associate Jobs in Reston, VA

Collections Associate information

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$11

$21

$32

How much do collections associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for collections associate in Reston, VA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.99 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Reston, VA? The most popular types of Collections jobs in Reston, VA are:
What cities near Reston, VA are hiring for Collections Associate jobs? Cities near Reston, VA with the most Collections Associate job openings:
Collections Associate jobs near you
Senior Billing And Collections Clerk

Senior Billing And Collections Clerk

Aston Carter

Dulles, VA • On-site

$28.85 - $30.29/hr

Full-time, Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Senior Billing & Collections Clerk
Job Description
The Senior Billing and Collections Clerk is a full-time, hybrid role based in the Dulles/Sterling, VA area within a shared services Accounts Receivable team. This position focuses on generating and distributing accurate customer invoices, monitoring and collecting payments, and supporting a timely and efficient financial close. The role ensures that billing processes run smoothly, customer accounts remain current, and collections are completed within agreed payment terms while collaborating closely with internal stakeholders and customers.
Responsibilities
  • Perform general duties on customer accounts to ensure efficient, prompt, and accurate billing and payment of accounts.
  • Generate, process, and distribute customer invoices in accordance with established procedures and timelines.
  • Process affiliate invoices within inter-company deadlines and reconcile affiliated accounts to the general ledger.
  • Assign general ledger account numbers for manual invoices to ensure proper distribution to the accounts receivable sub-ledger.
  • Process inter-company payment information using Excel spreadsheets and maintain accurate supporting documentation.
  • Process invoices for large customer accounts using EDI functionality and ensure data integrity.
  • Collect and consolidate billing information for large customer accounts, confirm approvals, and prepare Excel spreadsheets to support billing.
  • Monitor all customer accounts for non-payment, short payment, and delayed payment and take appropriate follow-up actions.
  • Coordinate customer billing and collection activities, including preparing and sending invoices and statements to facilitate collection efforts.
  • Monitor payments and generate routine reports on accounts receivable status and collection performance.
  • Prepare customer late fee calculations using Excel and ensure timely application of fees where appropriate.
  • Communicate with existing customers by phone and email regarding past due invoices, providing professional and timely responses.
  • Research and answer customer inquiries related to billing, payments, and account status, updating customer account information as needed.
  • Investigate and reconcile customer discrepancies and account transactions, including corresponding with customers to resolve issues.
  • Verify the validity of account discrepancies by collaborating with internal stakeholders such as sales, operations, and finance.
  • Escalate customer invoicing and payment concerns when necessary to ensure timely resolution.
  • Maintain detailed records on delinquent customer accounts and actively participate in monthly accounts receivable meetings.
  • Research sales and use tax issues as needed to support accurate invoicing and compliance.
  • Process credit card payments and ensure proper posting to customer accounts.
  • Contribute to continuous improvement of billing and collections processes and support a smooth financial close.

Essential Skills
  • At least 3 years of experience in billing and collections.
  • Associate degree in Accounting, Finance, or a related field, or an equivalent combination of education and experience.
  • Familiarity with standard accounting concepts, practices, and procedures.
  • Experience with SAP, S/4HANA, or other large ERP accounting systems.
  • Proficiency in Microsoft Excel, including pivot tables and VLOOKUP functions.
  • Strong attention to detail and accuracy in billing and account reconciliation.
  • Ability to work effectively in a hybrid team environment.
  • Strong written and verbal communication skills to interact with all levels of management, employees, and customers.
  • Demonstrated ability to manage collections activities and follow up on past due accounts.
  • Comfort working with and interpreting general ledger and sub-ledger data.

Additional Skills & Qualifications
  • Previous work experience with Vertex sales tax software is a plus.
  • Previous experience working for a multinational corporation is a plus.
  • Experience researching and resolving sales and use tax issues.
  • Experience using EDI functions for large customer invoicing.
  • Ability to organize and consolidate complex billing information for large customer accounts.
  • Demonstrated maturity and professionalism when handling sensitive customer and financial information.
  • Enjoys and is comfortable performing collections work and resolving payment issues.

Kaitland Clawson
Apply Here and Book Time in my Calendar
Link: https://talentassistant.astoncarter.com/assistant/bookings/ksjok6gb
LinkedIn: https://www.linkedin.com/in/kaitland-clawson-552605154/
Job Type & Location
This is a Contract position based out of Dulles, VA.
Pay and Benefits
The pay range for this position is $28.85 - $30.29/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Dulles,VA.
Application Deadline
This position is anticipated to close on Jun 29, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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