1

Collections Associate Jobs in Reston, VA (NOW HIRING)

AE - Stock Associate

Fairfax, VA · On-site

$15.25 - $19.50/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

AE - Stock Associate

Dulles, VA · On-site

$14.75 - $18.75/hr

OUR ASSOCIATES LOVE AEO BECAUSE: * They work with REAL people - there's nothing like your ... Our collections are designed to inspire self-expression and empower our customers to celebrate ...

Retail Scan Associate (Aldie, VA 20105)

Aldie, VA · On-site

$14.75 - $17.75/hr

We are hiring part-time Retail Scan Associates to perform in-store data collections at assigned local retailers every week for 52 weeks a year, including holiday weeks. Our store types include ...

Jewelry Sales Associate

Rockville, MD · On-site

$16.75 - $21/hr

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique ... Utilize extensive knowledge of our inventory and designer collections to guide customers in making ...

FT Sales Associate

Leesburg, VA · On-site

$15.25 - $17.50/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

FT Sales Associate

Leesburg, VA

$15.25 - $17.50/hr

The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and ...

next page

Showing results 1-20

Collections Associate information

See Reston, VA salary details

$11

$21

$32

How much do collections associate jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for collections associate in Reston, VA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.99 per hour, depending on experience, location, and employer.

How does a Collections Associate typically collaborate with other departments to resolve outstanding accounts?

Collections Associates often work closely with teams such as customer service, billing, and sales to address and resolve outstanding accounts. They may coordinate with the billing department to ensure invoices are accurate, or with customer service to better understand client issues that may be impacting payments. Effective collaboration helps Collections Associates develop repayment plans that are satisfactory for both the company and the customer. This teamwork is essential for resolving disputes quickly and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Associate, and why are they important?

To thrive as a Collections Associate, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and basic accounting tools is typically required. Excellent communication, patience, and resilience are vital soft skills for managing difficult conversations and maintaining professionalism. These abilities are crucial for effectively recovering outstanding debts while preserving customer relationships and adhering to legal and ethical standards.

What are Collections Associates?

Collections Associates are professionals responsible for contacting individuals or businesses to collect overdue payments on accounts. They typically work for banks, credit card companies, medical offices, or other organizations that extend credit. Their duties include negotiating repayment plans, updating account information, and resolving customer disputes regarding outstanding debts. Collections Associates must have strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations.

What is the difference between Collections Associate vs Accounts Receivable Clerk?

AspectCollections AssociateAccounts Receivable Clerk
Required CredentialsHigh school diploma; some roles prefer associate degree or relevant experienceHigh school diploma; some roles prefer associate degree or accounting coursework
Work EnvironmentOffice setting; interacting with clients and finance teamsOffice setting; processing invoices and managing accounts
Employer & Industry UsageFinancial institutions, healthcare, retailCorporate finance, accounting departments, small to large businesses
Common Search & Comparison IntentUnderstanding roles related to debt collection and customer accountsManaging incoming payments and account reconciliation

While both roles involve handling financial transactions, a Collections Associate primarily focuses on recovering overdue payments by contacting customers, whereas an Accounts Receivable Clerk manages invoicing, records payments, and maintains account accuracy. Both positions require strong communication skills and attention to detail, but their core responsibilities differ in scope and daily tasks.

What are the most commonly searched types of Collections jobs in Reston, VA? The most popular types of Collections jobs in Reston, VA are:
What cities near Reston, VA are hiring for Collections Associate jobs? Cities near Reston, VA with the most Collections Associate job openings:
Associate Director for Data & AI Investigations and Partnerships

Associate Director for Data & AI Investigations and Partnerships

University of Maryland

College Park, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago


University Of Maryland, Baltimore rating

7.7

Company rating: 7.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

222nd of 541 rated colleges and universities


Job description

Job Description Summary & Additional Information
Organization's Summary Statement
The Philip Merrill College of Journalism at the University of Maryland, consistently ranked among the world's top journalism schools, develops journalists and media scholars with rigorous reporting, research and analytical skills, a commitment to ethics, and an appreciation for the First Amendment's key role in a free society. Located a few miles from the United States capital, Washington, D.C., the college employs acclaimed researchers and repeat winners of journalism's top awards - including the Pulitzer, Peabody, and Emmy awards - and prepares students to join a dynamic profession.
Merrill College students - who enjoy small classes but also have access to the resources and opportunities available at one of the nation's top public universities - leave Maryland with strong writing and visual skills, a command of technology, and a nuanced understanding of data analysis and audience engagement.
The college has approximately 500 undergraduate and graduate students and about 50 faculty and staff. The college is housed in Knight Hall, located on the UMD College Park campus. The college also runs news bureaus in Annapolis and Washington, is the home of the award-winning Howard Center for Investigative Journalism and The Shirley Povich Center for Sports Journalism, and hosts the national office of the National Association of Black Journalists.
Several online services rank Merrill College among the top journalism schools in the country, including No. 2 by Course Advisor (2023), No. 3 by College Rank (2024), No. 4 by Universities.com (2024), No. 5 by CollegeVine (2024), No. 5 by Transizion (2024), No. 6 by College Factual (2025), No. 6 by CollegeRanker (2024), No. 6 by Successful Student (2024), No. 7 by AP Guru (2021) and No. 8 by College Transitions (2025). Merrill College is fully accredited by the Accrediting Council on Education in Journalism and Mass Communications.
Overview
The Howard Center for Investigative Journalism is seeking an innovative and collaborative data journalist to serve as Associate Director for Data & AI Investigations and Partnerships.
The Howard Center is an investigative reporting unit and journalism training program based at the University of Maryland's Philip Merrill College of Journalism. Funded by the Scripps Howard Foundation, it regularly partners with major national newsrooms - such as NPR, PBS NewsHour, The Associated Press and FRONTLINE (PBS) - to produce deeply reported investigations.
The center specializes in investigative reporting that requires complex data and digital document analysis, advanced computational methods, open source intelligence (OSINT), applied machine learning, large language models and other forms of artificial intelligence. The center is also launching a new program to maintain a curated set of newsworthy data and document collections for use by other journalists.
The center, working with AP and FRONTLINE, was named a finalist for the Pulitzer Prize in Investigative Reporting in 2025 for an in-depth, data-driven investigation into police custody deaths. The investigation employed large language models to sift through hundreds of thousands of digital documents acquired through more than 7,000 public records requests. The team built an original database - shared with partner newsrooms - documenting more than 1,000 deaths after police used "nonlethal" restraint methods.
Responsibilities
The Associate Director for Data & AI Investigations and Partnerships will:
  • Launch and manage a new initiative to gather and maintain a curated set of newsworthy data and document collections for journalists and researchers to use.
  • Assist the Howard Center director in establishing and managing data-driven reporting collaborations with professional and academic newsroom partners.
  • Manage selected student-driven investigative data journalism projects in collaboration with professional news organization partners.
  • Work to responsibly incorporate large language models and other forms of artificial intelligence into the investigative reporting workflow.
  • Oversee the work of a Howard Center staff member and graduate fellows specializing in investigative data journalism.
  • As a member of the Merrill College faculty, teach one hands-on class per year tied to Howard Center data investigations.
Preferred Experience
We expect successful candidates to bring some of the experiences listed below. No candidate is expected to have all of them. We are looking for someone who can demonstrate relevant experience in some of these areas, while articulating a clear interest in the others.
  • Experience producing investigative data journalism as a reporter.
  • Experience managing investigative data journalism projects as an editor, project manager or similar role.
  • Experience building and maintaining newsworthy databases or document collections for internal newsroom or external partner use - or managing people engaged in that work.
  • Experience experimenting with - or a demonstrated interest in learning - new approaches to investigative reporting using large language models, agentic systems, machine learning or other forms of artificial intelligence.
  • Experience establishing or managing editorial collaborations with internal or external newsroom partners.
  • Teaching and mentoring experience (which could include university-level teaching, running a workshop at a professional conference like IRE or NICAR, or informally teaching newsroom colleagues).
  • Management experience (which could include experience managing professionals or experience managing early career journalists, interns or students).
  • Experience with - or a demonstrated interest in learning - storytelling forms tailored to reach new audiences.
Minimum Requirements
Applicants must have a bachelor's degree and a minimum of four years of post-college experience working as a professional journalist, including data journalism experience.
Application Materials
Please provide:
  • A resume.
  • A cover letter. Please explain your interest in the position and how your prior work aligns with the list of responsibilities and preferred experience posted above.
  • Links to three examples of your work, along with a brief explanation of your role in their production. The work could be data-driven investigative stories, data products (databases or document collections), tools (web applications, software libraries, GitHub repositories), or other materials (documentation, white papers, teaching or presentation materials, fact-checking notebooks).

BENEFITS
The position has excellent State of Maryland benefits, including:
  • 41 days of leave per year (22 vacation days, 3 personal days, 16 holidays) and 15 days of sick leave.
  • A choice of an excellent defined-benefit retirement plan (a State of Maryland pension) or a defined-contribution retirement plan - the public sector equivalent of a 401(k) - with a generous employer contribution (employer contributes an extra 7.25% of salary, with no employee contribution required to receive it).
  • Great State of Maryland insurance for healthcare, prescription drugs, dental, vision, term-life, accidental death and long-term disability.
  • Tuition remission at the University of Maryland, College Park and other University System of Maryland schools for you and your dependents.
  • Up to 12 weeks of paid parental leave.
  • Additional benefit details here: https://uhr.umd.edu/benefits-and-wellness

JOB TYPE DETAILS
This position is a full-time, professional track faculty position, based in the Howard Center for Investigative Journalism at the University of Maryland's Philip Merrill College of Journalism. The internal university title is Lecturer. The position does not carry tenure.
This is a five-day-per-week, in-person position based at the University of Maryland campus in College Park, Maryland. The position reports to the Howard Center director. The position is not eligible for a permanent, fully remote or hybrid schedule, but occasional remote work is allowed with the approval of the Howard Center director. College Park is located three miles from Washington, D.C., inside the Capital Beltway, and is easily accessible by car, bike and public transportation (Metro, bus, campus shuttles).
Physical Demands: N/A.
Application Details
  • Best Consideration Date: June 18, 2026
  • Posting Close Date: N/A
  • Open Until Filled: Yes

Department
JOUR-Philip Merrill College of Journalism
Worker Sub-Type
Faculty Non-Regular (Fixed Term)
Salary Range
$155,000 - $180,000
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice
Resources
  • Learn how military skills translate to civilian opportunities with O*Net Online

Search Firm Managed Recruitment
There are some positions that are not advertised on this career site as the search is being managed by a Search Firm.
Please visit the link below to see these available opportunities:
Search Firm Managed Vacancies

What University Of Maryland, Baltimore employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom