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Debt Collection Manager Jobs in Virginia (NOW HIRING)

Chaplin & Gonet

Legal Assistant

Richmond, VA · On-site

... manage new files in General District and Circuit Court matters. · Manage Outlook calendars for ... Qualifications · Ability to maintain compliance with the Fair Debt Collection Practices Act. · ...

Tidewater Fleet Supply LLC

Collection Specialist

Norfolk, VA · On-site

$16 - $21.50/hr

... managing and collecting overdue customer accounts, ensuring timely payments, and maintaining ... debt and improving cash flow. The ideal candidate has strong communication skills, a persistent yet ...

LAW FIRM

Litigation Associate Attorney

Reston, VA · On-site

$130K - $160K/yr

Working knowledge of the Fair Debt Collection Practices Act (FDCPA) , district court procedures ... Project Management: Proven ability to multitask, manage high-volume caseloads, and oversee ...

Albanymed

Supervisor of Billing

Broadway, VA · On-site

$70K - $108K/yr

Ensures fair debt collection and collection regulation compliance are followed. Ensures direct ... Operations Management Manages call center KPI's, call volumes and ensures proper staffing. Works ...

New

HOLTZMAN OIL CORP

Credit Manager

Mount Jackson, VA · On-site

... collection of accounts receivable with the goal of minimizing bad debt losses and maximizing cash flow. This position plays a key role in establishing credit policies and supporting customer ...

Holtzman Corp

Credit Manager

Mount Jackson, VA · On-site

... collection of accounts receivable with the goal of minimizing bad debt losses and maximizing cash flow. This position plays a key role in establishing credit policies and supporting customer ...

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Debt Collection Manager information

See Virginia salary details

$7

$22

$35

How much do debt collection manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for debt collection manager in Virginia is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $28.37 per hour, depending on experience, location, and employer.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are popular job titles related to Debt Collection Manager jobs in Virginia?

For Debt Collection Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Virginia look for?

The top searched job categories for Debt Collection Manager jobs in Virginia are:

What cities in Virginia are hiring for Debt Collection Manager jobs?

Cities in Virginia with the most Debt Collection Manager job openings:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $47,421 per year, or $22.8 per hour.

Legal Assistant

Chaplin & Gonet

Richmond, VA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Chaplin & Gonet, P.C., a well-established law firm specializing in consumer, commercial, healthcare, and insurance subrogation collections, is seeking a Full-Time Legal Assistant for its Richmond, Virginia headquarters.

If you are looking for a change, an opportunity to gain valuable legal experience, and the chance to work closely with senior associates in a professional law firm environment, Chaplin & Gonet may be the right fit for you.

Responsibilities

·       Communicate directly with General District and Circuit Courts throughout Virginia.

·       Communicate professionally with clients and opposing counsel.

·       Draft legal documents and pleadings, including warrants in debt, deposition notices, subpoenas, motions, notices, and complaints.

·       File court forms through both paper and electronic processes.

·       Locate defendants and assist with obtaining service.

·       Monitor statutes of limitation and other important deadline dates.

·       Prepare warrant dockets for first return dates in General District Court.

·       Prepare trial documents for attorneys and manage new files in General District and Circuit Court matters.

·       Manage Outlook calendars for attorneys, including hearings and trial dates.

·       Use and maintain updates in collections software; experience with JST CollectMax software is helpful.

·       Perform clerical tasks, including data entry, copying, scanning, and faxing.

Qualifications

·       Ability to maintain compliance with the Fair Debt Collection Practices Act.

·       Clear, courteous, and professional telephone communication skills.

·       Ability to work with a sense of urgency while maintaining accuracy.

·       Strong ability to establish and maintain effective working relationships with co-workers and outside work-related contacts.

·       Consistent attention to detail and commitment to accuracy.

·       Ability to collect and analyze information, solve problems, and make sound decisions.

·       Technology-forward mindset with emphasis on Microsoft Office 365.

·       Ability to work independently on secondary assignments.

·       Ability to manage multiple tasks while maintaining attention to detail.

·       Reliable attendance record.

Additional Information

The successful candidate must be able to pass a criminal background check. This full-time position includes a benefits package. Chaplin & Gonet’s office is located near Willow Lawn in Richmond, Virginia.

How to Apply

Interested candidates are invited to submit a resume and cover letter for consideration.

Apply