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Debt Collection Manager Jobs in Arizona (NOW HIRING)

Zwicker & Associates, P.C.

Production Attorney

Tempe, AZ · On-site

$100K - $225K/yr

Debt collection experience * Prior experience in a high-volume environment Remote Work Requirements ... Management. This is a full-time, full-benefit position. The benefit package includes medical ...

Zwicker & Associates, P.C.

Associate Attorney

Tempe, AZ · On-site

$105K - $125K/yr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... Ability to manage and prioritize a large caseload * Be able to communicate in a common language ...

Blitt and Gaines, P.C.

Associate Attorney

Phoenix, AZ · On-site

C. BG is an industry-leading debt collection law firm that has been in business for over 30 years ... addition to managing a contested litigation queue. Each associate with gaining substantial ...

Blitt and Gaines, P.C.

Associate Attorney

Phoenix, AZ · On-site

BG is an industry leading debt collection law firm that has been in business over 30 years. Our ... Will manage both telephonic and written contact with opposing counsel. * Prepare and respond to ...

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How much do debt collection manager jobs pay per hour?

As of May 31, 2026, the average hourly pay for debt collection manager in Arizona is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $26.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to a guideline that limits debt collection calls to no more than seven times per week, seven times per month, and seven times per year. As a Debt Collection Manager, understanding such regulations helps ensure compliance with fair debt collection practices and avoid harassment claims.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are popular job titles related to Debt Collection Manager jobs in Arizona? For Debt Collection Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Arizona look for? The top searched job categories for Debt Collection Manager jobs in Arizona are:
What cities in Arizona are hiring for Debt Collection Manager jobs? Cities in Arizona with the most Debt Collection Manager job openings:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Arizona as of May 2026, with employment types broken down into 58% Full Time, 38% Part Time, and 4% Contract. Highlights an 53% Physical, 37% Hybrid, and 10% Remote job distribution, with an average salary of $44,574 per year, or $21.4 per hour.

Paralegal

Columbia Debt Recovery LLC dba Genesis

Phoenix, AZ • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Description:

Job Title: Paralegal

Department: Legal

Job Type: Full-Time / Exempt

Business Posture: In-Office (Call Center Environment)

Pay: $60,000.00 - $70,000.00 per year


Are you the Paralegal Team Genesis has been looking for?

Do you thrive on details, organization, and meaningful work?

Join us in a high-impact role that drives results and propels your career forward.


Company Overview

We are a third-party property management debt agency that has experienced significant growth since our merger in 2012. We are a nationwide collections agency with the best team and culture in the industry, and we strive to continually improve as we grow.


Position Overview

We are seeking a highly experienced and motivated Paralegal to join our legal team. The ideal candidate will thrive in a high-energy, fast-paced work environment, be a self-starter, and bring strong litigation support expertise with outstanding organizational skills. This role requires a proven ability to manage complex case files in a high-volume, deadline-driven setting. The Paralegal will support attorneys in all phases of litigation and legal operations—particularly in small claims matters—while also contributing to contract support, compliance initiatives, and document management. Experience in debt collection or creditors’ rights is highly preferred.


Key Responsibilities

Litigation & Case Management

  • Draft, file, and serve pleadings, motions, affidavits, subpoenas, and related documents in compliance with court rules.
  • Prepare and maintain detailed case chronologies and timelines.
  • Organize and manage discovery processes, including interrogatories, requests for production, and depositions.

Contract & Legal Operations Support

  • Assist with drafting and reviewing standard contracts (e.g., NDAs, service agreements, and various other documents).
  • Maintain tracking systems for contract deadlines, renewals, and compliance milestones.
  • Support legal research and administrative document preparation.

Compliance & Documentation

  • Ensure legal files are organized, up-to-date, and compliant with applicable regulations.
  • Monitor and calendar deadlines, hearings, and court appearances.
  • Maintain compliance with federal, state, and local court rules and e-filing systems.
  • Track and monitor changes in laws and regulations impacting creditors’ rights, including the FDCPA, FCRA, and other consumer protection or debt collection laws across all 50 states, and provide updates to attorneys and management.

Client & Team Coordination

  • Communicate effectively with clients and external parties regarding case status and documentation needs.
  • Coordinate with internal departments to facilitate information flow and legal support.
  • Assist in providing quality control on legal deliverables.

Qualifications

  • Education: Bachelor’s degree or Paralegal Certificate from an ABA-approved program required.
  • Experience: 2+ years of paralegal experience, with a strong emphasis on litigation and small claims matters.
  • Industry Experience: Debt collection or creditors’ rights preferred.
  • Technical Skills: Proficiency in legal tech systems such as Relativity, Case Map, Westlaw, and similar tools.
  • Compliance Knowledge: Strong understanding of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and state-specific creditors ’ rights laws and regulations across all 50 states.
  • Strong knowledge of civil litigation procedure and rules of discovery.
  • Excellent written and verbal communication skills.
  • Exceptional time management and attention to detail.
  • Bilingual proficiency (Spanish preferred) is a plus.

Why Join Us

  • Competitive compensation and benefits package.
  • Stable work schedule with no evenings or weekends.
  • Opportunity to work in a collaborative, growth-oriented legal team.
  • A company culture that values initiative, ownership, and exceeding expectations.
  • You are eligible for performance-based Quarterly Bonuses!

Physical Demands:

  • Sitting for long periods of time using a computer and telephone systems, up to 7- 8 hours a day, 5 days a week.
  • Repetitive hand and wrist movement, up to 7-8 hours a day, 5 days a week.

Job Type: Full-time Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

Schedule: 7:00 am to 4:00 pm MST w/ (2) paid breaks and (1) hour Lunch.

Requirements: