Associate or Bachelor's degree preferred. * Experience: * Minimum eight years of Commercial Collections and/or Billing experience. * Minimum of three years in a supervisory or lead role within A/R or ...
Associate or Bachelor's degree preferred. * Experience: * Minimum eight years of Commercial Collections and/or Billing experience. * Minimum of three years in a supervisory or lead role within A/R or ...
Associate or Bachelor's degree preferred. * Experience: * Minimum eight years of Commercial Collections and/or Billing experience. * Minimum of three years in a supervisory or lead role within A/R or ...
Associate or Bachelor's degree preferred. * Experience: * Minimum eight years of Commercial Collections and/or Billing experience. * Minimum of three years in a supervisory or lead role within A/R or ...
Associate or Bachelor's degree preferred. * Experience: * Minimum eight years of Commercial Collections and/or Billing experience. * Minimum of three years in a supervisory or lead role within A/R or ...
Associate or Bachelor's degree preferred. * Experience: * Minimum eight years of Commercial Collections and/or Billing experience. * Minimum of three years in a supervisory or lead role within A/R or ...
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections management * Credit management * Customer relations and visitation * Secondary security
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections management * Credit management * Customer relations and visitation * Secondary security
Order updated credit bureau report or initiate skip tracing process in accordance with established ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
Quick apply
Order updated credit bureau report or initiate skip tracing process in accordance with established ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...
Credit Trainee
Chandler, AZ · On-site
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Credit Trainee
Chandler, AZ · On-site
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Credit Trainee
Chandler, AZ · On-site
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Credit Trainee
Chandler, AZ · On-site
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Credit Trainee
Chandler, AZ · On-site
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Credit Trainee
Chandler, AZ · On-site
Ferguson is a community of proud associates who operate with the shared purpose of building ... Collections Management * Credit Management * Customer Relations and Visitation * Secondary Security
Be Seen First
Collections Specialist (276646)
Tempe, AZ · On-site
$19/hr
Order an updated credit bureau report or initiate the skip-tracing process in accordance with ... associates.
Quick apply
Be Seen First
Collections Specialist (276646)
Tempe, AZ · On-site
$19/hr
Order an updated credit bureau report or initiate the skip-tracing process in accordance with ... associates.
Collections Specialist - Currency
Scottsdale, AZ · On-site
$18.75 - $25.25/hr
... credit issues, and working to collect payments on delinquent accounts by establishing effective ... QUALIFICATIONS: • Associate or bachelor's degree with major in business, communication, finance ...
Collections Specialist - Currency
Scottsdale, AZ · On-site
$18.75 - $25.25/hr
... credit issues, and working to collect payments on delinquent accounts by establishing effective ... QUALIFICATIONS: • Associate or bachelor's degree with major in business, communication, finance ...
Top Crown Collections in Chandler, AZ is looking for retail sales associates to join our team. The ... Process payments by totaling purchases; process cash, and store gift cards or other credit cards.
Quick apply
Top Crown Collections in Chandler, AZ is looking for retail sales associates to join our team. The ... Process payments by totaling purchases; process cash, and store gift cards or other credit cards.
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
Consumer Loan Servicing Specialist II
$18.90 - $23.60/hr
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
Consumer Loan Servicing Specialist II
$18.90 - $23.60/hr
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
Consumer Loan Servicing Specialist II
Phoenix, AZ · On-site
$18.90 - $23.60/hr
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
Consumer Loan Servicing Specialist II
Phoenix, AZ · On-site
$18.90 - $23.60/hr
Tracks title releases and follows up on delays with Credit Union associates, members, dealers and ... Supports the Collections department with loan modifications and insurance claims. * Reviews ...
AP and AR Specialist
$55K - $60K/yr
Lead B2B collections efforts , following up on past-due accounts via phone, email, and written ... Process customer credit applications, set up new accounts, and maintain accurate customer records
Quick apply
AP and AR Specialist
$55K - $60K/yr
Lead B2B collections efforts , following up on past-due accounts via phone, email, and written ... Process customer credit applications, set up new accounts, and maintain accurate customer records
AP and AR Specialist
$55K - $60K/yr
Lead B2B collections efforts , following up on past-due accounts via phone, email, and written ... Process customer credit applications, set up new accounts, and maintain accurate customer records
Quick apply
AP and AR Specialist
$55K - $60K/yr
Lead B2B collections efforts , following up on past-due accounts via phone, email, and written ... Process customer credit applications, set up new accounts, and maintain accurate customer records
Be Seen First
AR Clerk
$18 - $22.75/hr
... using Netsuite to support billing, collections, cash application, and customer account ... Process customer invoices, credits, adjustments, and issuing account statements monthly using ...
New
Quick apply
Be Seen First
AR Clerk
$18 - $22.75/hr
... using Netsuite to support billing, collections, cash application, and customer account ... Process customer invoices, credits, adjustments, and issuing account statements monthly using ...
New
Credit Collections Associate information
What are the key skills and qualifications needed to thrive as a Credit Collections Associate, and why are they important?
To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.
What are some common challenges Credit Collections Associates face when working with customers, and how are these challenges typically addressed?
Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.
What does a Credit Collections Associate do?
A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What is the difference between Credit Collections Associate vs Credit Analyst?
| Aspect | Credit Collections Associate | Credit Analyst |
|---|---|---|
| Primary Role | Focuses on collecting overdue payments and managing delinquent accounts | Assesses creditworthiness of clients and analyzes credit data |
| Required Skills | Communication, negotiation, debt recovery | Financial analysis, risk assessment, data interpretation |
| Work Environment | Collections departments, customer service settings | Finance, banking, lending institutions |
| Certifications | Typically none required; some roles may prefer collections or finance certifications | Often requires finance or credit certifications (e.g., CFA, credit certifications) |
While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.
What are the most commonly searched types of Credit Collections jobs in Arizona? The most popular types of Credit Collections jobs in Arizona are:
What are popular job titles related to Credit Collections Associate jobs in Arizona? For Credit Collections Associate jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Arizona look for? The top searched job categories for Credit Collections Associate jobs in Arizona are:
What cities in Arizona are hiring for Credit Collections Associate jobs? Cities in Arizona with the most Credit Collections Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
WillScot rating
7.3
Based on 49 frontline employees who took The Breakroom Quiz
267th of 511 rated manufacturers
Job description
At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
The Supervisor, Collections is responsible for overseeing the day-to-day activities of the collections and special billing teams. This role ensures timely and accurate execution of account receivables processes, handles escalated customer issues, and drives performance through mentorship, monitoring, and coaching. The ideal candidate is highly organized, proactive, customer-focused, and capable of managing multiple priorities while supporting team development.
WHAT YOU'LL BE DOING:
EDUCATION AND QUALIFICATIONS:
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
The Supervisor, Collections is responsible for overseeing the day-to-day activities of the collections and special billing teams. This role ensures timely and accurate execution of account receivables processes, handles escalated customer issues, and drives performance through mentorship, monitoring, and coaching. The ideal candidate is highly organized, proactive, customer-focused, and capable of managing multiple priorities while supporting team development.
WHAT YOU'LL BE DOING:
- Supervise the daily operations of the collections and special billing teams, ensuring adherence to procedures, timely resolution of accounts, and quality of service.
- Manage team performance using KPIs, aging reviews, and scorecards; provide coaching and feedback to improve outcomes and reduce delinquency.
- Hire, train, evaluate, and, if necessary, discipline staff; foster a culture of accountability and development.
- Handle escalated collection and billing issues with a focus on customer service and resolution.
- Assist with implementation and refinement of billing and collections processes, including portal invoicing and system adoption.
- Coordinate with internal teams (Sales, Legal, Customer Success, etc.) to resolve account barriers and promote timely payments.
- Perform ad hoc assignments and special projects as directed by leadership
EDUCATION AND QUALIFICATIONS:
- Education:
- High school diploma or GED required; Associate or Bachelor's degree preferred.
- Experience:
- Minimum eight years of Commercial Collections and/or Billing experience.
- Minimum of three years in a supervisory or lead role within A/R or Billing functions.
- Required Skills and Abilities:
- Strong written and verbal communication.
- Proven ability to mentor and lead a team.
- Decision-making and problem-solving in a fast-paced environment.
- Proficiency in Microsoft Office Suite and A/R software (SAP, GetPaid, Salesforce preferred)
- High attention to detail, process orientation, and customer service mindset.
- Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds occasionally (e.g., files, documents, small office equipment).
- Ability to participate in virtual meetings and occasional in-person collaboration.
- Work environment is primarily indoors in a climate-controlled office setting.
- May require occasional travel (<5%) for team meetings, customer and or site visits.
- Work Environment:
- This position operates in a professional office environment with the flexibility for hybrid or remote work, depending on business needs. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. Occasional in-person meetings or travel to branch locations may be required for collaboration, training, or performance reviews.
- Does this position have supervisory responsibility?
- Directly supervises a team of up to 5-7 employees, including collectors and special billing specialists.
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
About WillScot
Sourced by ZipRecruiter
Industry
Construction
Company size
1,001 - 5,000 Employees
Headquarters location
Phoenix, AZ, US
Year founded
1955