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Credit Collections Manager Jobs in Arizona (NOW HIRING)

Credit & Collections Specialist

Scottsdale, AZ ยท On-site

$22 - $29.25/hr

Title: Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non ... Effectively utilize and manage customer portals and other communication methods Work with a high ...

Manages delinquent customer receivables, negotiates special customer payment plans and participates in development of financial packages. * Monitors credit activity including monthly review of large ...

Credit & Collections Specialist

Scottsdale, AZ ยท On-site

$22 - $29.25/hr

Title: Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non ... Effectively utilize and manage customer portals and other communication methods * Work with a high ...

Credit & Collections Specialist

Scottsdale, AZ ยท On-site

$22 - $29.25/hr

Title: Credit & Collections Specialist Location: Scottsdale, Arizona Job Type: Full-Time, Non ... What You'll Do: โ€ข Effectively utilize and manage customer portals and other communication methods ...

Senior Collections Financial Analyst

Scottsdale, AZ ยท On-site

$86K - $107K/yr

Support the development, analysis, and ongoing management of forecasts, annual plans, and budgets for Credit & Collections. Analyze actuals versus plan, identify variances, and provide actionable ...

Senior Collections Financial Analyst

Scottsdale, AZ ยท On-site

$83K - $103K/yr

Support the development, analysis, and ongoing management of forecasts, annual plans, and budgets for Credit & Collections. Analyze actuals versus plan, identify variances, and provide actionable ...

Credit Analyst

Tolleson, AZ ยท On-site

$27 - $29/hr

This role reports to the Credit Manager and is responsible for assisting with and coordinating customer payment collections, delivering customer service, analyzing credit data, and reducing bad debt ...

Senior Collections Financial Analyst

Scottsdale, AZ ยท On-site

$83K - $103K/yr

Support the development, analysis, and ongoing management of forecasts, annual plans, and budgets for Credit & Collections. Analyze actuals versus plan, identify variances, and provide actionable ...

... Credit Services Manager to achieve operational requirements. WHAT YOU'LL BE DOING: * Managing the timely collections and follow up of delinquent and charged off consumer loans. * Managing an assigned ...

... collections, or financial risk management * Proven leadership experience managing and developing high-performing teams (including managing managers) * Strong business acumen with the ability to ...

... collections, or financial risk management * Proven leadership experience managing and developing high-performing teams (including managing managers) * Strong business acumen with the ability to ...

... collections, or financial risk management * Proven leadership experience managing and developing high-performing teams (including managing managers) * Strong business acumen with the ability to ...

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Collections Manager/Director of Collections Job Summary: The Post Charge Off Specialist is ... Familiarity with credit union operations and regulatory requirements. Physical Requirements:

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Credit Collections Manager information

See Arizona salary details

$50.8K

$81.2K

$118.4K

How much do credit collections manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for credit collections manager in Arizona is $81,176.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,200.00 and $93,200.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
What are the most commonly searched types of Credit Collections jobs in Arizona? The most popular types of Credit Collections jobs in Arizona are:
What are popular job titles related to Credit Collections Manager jobs in Arizona? For Credit Collections Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Arizona look for? The top searched job categories for Credit Collections Manager jobs in Arizona are:
What cities in Arizona are hiring for Credit Collections Manager jobs? Cities in Arizona with the most Credit Collections Manager job openings:
Infographic showing various Credit Collections Manager job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $81,176 per year, or $39 per hour.

Senior Manager, Global Credit & Collections

Viavi Solutions

Chandler, AZ โ€ข On-site

Other

Re-posted 10 days ago


Job description

Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.
Reporting to the Assistant Global Controller, VIAVI is looking for a creative and confident self-starter who is a team player, but also comfortable working autonomously. The candidate must possess strong interpersonal and communication skills (written and oral) to establish credibility and facilitate an effective working relationship with a wide range of Company representatives including the Company's leadership team. Other critical skills include sound business judgment, calibrating advice and strategy based on the company's risk tolerance, strong organization and prioritization/time management skills, attention to detail, strategic thinking, goal and team orientation, and the ability to develop relationships with a variety of people at different levels and functions throughout the Company. If you are looking for a role that will give you exposure to senior level executives within the Company this position is for you.
Duties & Responsibilities:
Position Details:
  • Global Process Owner (GPO) for the Accounts Receivable (AR) function. This includes global responsibility for Credit, Invoicing, Collections, and Cash Applications performance and processes.
  • Drive towards global AR collections performance success and provide direction to shared service centers on invoicing, collection, cash application and AR reporting processes. Specifically drive towards quarterly AR collections forecast for North America region, and coordinate and manage international regions' forecasts feeding up to the quarterly Global AR collections forecast and provide regular updates to the Treasury organization.
  • Demonstrate proven ability to drive and manage changes due to system implementation or acquisitions or other internal process improvement initiatives.
  • Global lead and escalation for customer Credit and Payment Terms assessment and decisions. Ensure that the Global Credit Policy is followed in terms of credit review process and credit limit approval matrix. Demonstrate proven ability to assess and communicate customer Credit risk via customer financial capacity, key ratios and trends, and communicate Credit and Payment Terms decisions internally and to external customers.
  • Supervise, lead, and develop Local and International AR teams to achieve and maintain excellent customer service processes, and reach established AR performance goals.
  • The position directly manages two U.S.-based AR team members (Sr. Global Credit Analyst and North America Collections Analyst); Additionally, this position provides oversight and works closely with International teams including Shared Services Centers (Shenzhen and Pune) AR teams, and Regional Finance members in North America, Latin America, EMEA, and APAC.
  • Work closely and proactively with internal (Sales, Order Management, Regional Finance, Accounting, FP&A, GL, Internal/External Audit, Revenue, Legal, Treasury, etc.) and external customers, to effectively manage the AR cycle.
  • As the Account Owner for Global Bad Debt Reserves and Trade Accounts Receivable, ensure Monthly and Quarterly reconciliations are timely and accurate via the Oracle Account Reconciliation Module (ARM) process.
  • Ensure AR SOX Controls are followed and reported on a monthly/quarterly/annual basis, as required by each control.
  • Ensure that AR-related systems are operational and effectively utilized to facilitate efficient AR performance. These systems include Oracle (AR Module and Credit Module operations), Ariba and additional customer portals, e-Invoicing, EDI, bank receipts reporting (lockbox process & wire/ACH receipts), etc.
  • Drive Global AR process improvements to generate efficiencies and improve controls. Ensure policies and processes are up to date.
  • Responsible for leading the Corporate financial close for AR, including reconciliations, bad debt reserves/expense, confirmation process and working with external auditors in regard to AR performance, reconciliations, and reporting.
  • Responsible for Finance review and approval of Global Project Orders Statements of Work (SOW) Billing Milestones and customer credit terms.
  • Responsible for Consolidated AR reporting of performance metrics reported to senior management including the Audit Committee and Board Packages.
Pre-Requisites / Skills / Experience Requirements:
Qualifications
  • Minimum of 8+ years managing Global Credit and Collections operations.
  • Experience in a large publicly traded company with presence in multiple countries preferred.
  • BA/BS in Business/Economics/Finance/Accounting.
  • Hands-on experience with Oracle R12; experience with Get Paid/Ariba Portal and data warehouse (Brio/Essbase/etc.) desired.
  • Strong and proven track record of working cross-functionally with Order Management, Corporate Finance, Sales Management, and Regional Finance teams.
  • Proven track record of driving process improvements, improving controls, and increasing the overall productivity of the AR/Credit/Collections function.
Key skills and attributes necessary for success in the role:
  • Strong customer service focus.
  • Excellent written and verbal communication skills.
  • Ability to multi-task and set priorities.
  • Motivated problem-solver with the ability to quickly resolve issues.
  • Strong analytical skills.

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.