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Collections Agent Job Jobs in Arizona (NOW HIRING)

Concord Servicing

Collections Representative

Scottsdale, AZ

$17.25 - $22.25/hr

Our Collections team plays a critical role in maintaining positive borrower relationships while protecting the financial integrity of our servicing portfolio. This is an onsite position based at our ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Our Collections team plays a critical role in maintaining positive borrower relationships while protecting the financial integrity of our servicing portfolio. This is an onsite position based at our ...

Concord Servicing

Collections Representative

Scottsdale, AZ · On-site

$17.25 - $22.25/hr

Our Collections team plays a critical role in maintaining positive borrower relationships while protecting the financial integrity of our servicing portfolio. This is an onsite position based at our ...

CornerStone Staffing

Collections Specialist

Tempe, AZ · On-site

$19/hr

If you're a seasoned Collections pro ready to take charge, this is your chance to own your impact . Step into a role that offers true autonomy, hybrid flexibility, and a high-performance culture that ...

Fender

Collections Specialist

Phoenix, AZ · Remote

$18.25 - $24.75/hr

Within the Credit and Collections team our goal is successful accounts receivable collections within a dynamic environment, providing the highest level of Credit and Collections services in a ...

Fender

Collections Specialist

Phoenix, AZ · On-site

$18.25 - $24.75/hr

We are searching for a Collections Specialist to join our team in Phoenix, AZ. In this role, you will be responsible for managing customer accounts, monitoring outstanding balances, and ensuring ...

Addison Group

Collections Specialist

Phoenix, AZ · On-site

$21 - $27/hr

Job Title: B2B Collections Administrator Location (city, state): Phoenix, AZ 85040 Compensation: $21 - $27 / hour Benefits: This position is eligible for medical, dental, vision, and 401(k).

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Rite of Passage Team is hiring for a Collections Specialist at Canyon State Academy in Queen Creek, Arizona Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student ...

Rite of Passage

Collections Specialist

Queen Creek, AZ · On-site

$18.50 - $25/hr

Rite of Passage Team is hiring for a Collections Specialist at Canyon State Academy in Queen Creek, Arizona Canyon State Academy is located on a scenic 180-acre campus surrounded by Farm student ...

City of Flagstaff

Collections Specialist

Flagstaff, AZ

$21.48 - $32.22/hr

Description Join the City of Flagstaff as a Collections Specialist and play a key role in keeping our community's finances strong. In this position, you'll use your problem-solving skills and people ...

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All JobsCollections Agent Job JobsCollections Agent Job Jobs in Arizona

Collections Agent Job information

What is the difference between Collections Agent Job vs Debt Collector?

AspectCollections Agent JobDebt Collector
Required CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, some remote workOffice or field visits, more direct contact
Employer & Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial companies
Search & Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collections Agents and Debt Collectors often share similar responsibilities, work environments, and required credentials. While both roles focus on recovering owed funds, Collections Agents typically work in office settings handling accounts through calls or emails, whereas Debt Collectors may engage in more direct contact, including field visits. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

What are some typical challenges faced by Collections Agents and how can they be managed effectively?

Collections Agents often encounter challenges such as handling difficult or uncooperative customers and meeting monthly collection targets. Managing these challenges effectively involves strong communication and negotiation skills, as well as the ability to remain calm and professional under pressure. Agents usually receive training on conflict resolution and are supported by team leads who provide guidance on complex cases. Collaborating closely with other departments, such as customer service and legal, also helps in resolving disputes and ensuring compliance with company policies.

What are Collections Agents?

Collections Agents are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment plans, resolving billing issues, and maintaining records of collection activity. Collections Agents need strong communication and negotiation skills, as well as knowledge of relevant laws and regulations regarding debt collection.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a basic understanding of finance or accounting, often supported by a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and telephone communication tools is typically required. Excellent communication, resilience, and conflict-resolution skills help agents handle difficult conversations and maintain professionalism. These competencies are vital for recovering outstanding debts efficiently while preserving positive customer relationships and ensuring compliance with regulations.
What are popular job titles related to Collections Agent Job jobs in Arizona? For Collections Agent Job jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Collections Agent Job jobs in Arizona look for? The top searched job categories for Collections Agent Job jobs in Arizona are:
What cities in Arizona are hiring for Collections Agent Job jobs? Cities in Arizona with the most Collections Agent Job job openings:
Collections Agent Job jobs near you
Infographic showing various Collections Agent Job job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Auto Collections / Loan Servicing Agent

CAG Acceptance

Scottsdale, AZ

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Job Title: Auto Collections / Loan Servicing Agent
Company: Chapman Automotive Group
Location: 7100 E. McDowell Rd. Scottsdale, AZ 85257
Schedule: Monday-Friday | 8am-5pm | Occasional Saturdays
Pay: $20-$23/hour (DOE)

About the Role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Our Scottsdale location is hiring an Auto Collections/Loan Servicing Agent to join our team. We’re seeking a professional, detail-oriented individual who thrives in a fast-paced environment and excels in customer communication, negotiation, and account resolution. This is an excellent opportunity to grow your career within a dynamic auto finance environment.

Responsibilities

  • Handle a high volume of inbound and outbound collection calls
  • Negotiate payment arrangements while maintaining professionalism and compliance
  • Follow established collections call models and techniques
  • Perform skip-tracing to locate customers and update account information
  • Accurately document account activity and customer interactions
  • Process payments via check-by-phone and ACH transactions
  • Support daily collections operations and perform additional duties

Qualifications

  • High school diploma or equivalent required
  • Minimum 2 years of collections experience in sub-prime auto finance
  • Working knowledge of FDCPA regulations and applicable state laws
  • Strong negotiation, skip-tracing, problem-solving, and conflict resolution skills
  • Excellent communication, active listening, and organizational abilities
  • Proficiency in Microsoft Office
  • Ability to pass a background check and drug screening

Compensation & Perks

  • Competitive Pay: $20-$23 (DOE)
  • Opportunities for career growth and advancement
  • Supportive, team-oriented workplace
  • Employee discounts and assistance programs
  • Volunteer opportunities and employee engagement programs
  • Closed on Sundays

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company contributions
  • Life insurance
  • Paid time off and holidays
  • Access to onsite nurse practitioners and wellness support

How to Apply

Submit your application for consideration. Qualified candidates will be contacted regarding next steps.

Apply