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Collections Agent Job Jobs (NOW HIRING)

Byrider

Collections Agent

Kettering, OH · On-site

$22 - $25/hr

A Collections Agent career opportunity is open at Byrider in Dayton! Rewards for Collections Agent: * Annual compensation: $45,000.00 - $65,000.00 * $22-$25 hourly pay based on experience plus a ...

Byrider

Collections Agent

Columbus, OH

$22 - $25/hr

A Collections Agent career opportunity is open at Byrider in Columbus! Rewards for Collections Agent: * Annual compensation: $45,000.00 - $65,000.00 * $22-$25 hourly pay based on experience plus a ...

Byrider

Collections Agent

Columbus, OH · On-site

$22 - $25/hr

A Collections Agent career opportunity is open at Byrider in Columbus! Rewards for Collections Agent: * Annual compensation: $45,000.00 - $65,000.00 * $22-$25 hourly pay based on experience plus a ...

NCB Management

Collections Agent

Rockwall, TX · On-site

P40 Collections Agent Job Title Collections Agent Reports To Collections Team Lead Weekly Hours Mon - Fri; 8am - 5pm (nights/weekends as needed) Department Collections Prepared By Blake Harvey Date ...

Radius Global Solutions LLC

Collections Agent

Ramsey, NJ · On-site

$15 - $18/hr

The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities ...

RPM Auto Sales

Be Seen First

Collections Agent

Lansing, MI · On-site

$14 - $17/hr

We are looking for ​a Collections Agent to join our team! You will be responsible for securing billing payments from your customers. Pay depends on experience. Responsibilities: * Find and inform ...

corpay

Enterprise Collections Agent

Brentwood, TN · On-site +1

What We Need Corpay is currently looking to hire an Enterprise Collections Agent within our Payments division. This position falls under our NAF line of business and is located in Houston, TX or ...

corpay

Enterprise Collections Agent

Houston, TX · On-site +1

What We Need Corpay is currently looking to hire an Enterprise Collections Agent within our Payments division. This position falls under our NAF line of business and is located in Houston, TX or ...

Aston Carter

Collections Agent

Manhattan, NY · On-site

$18 - $20/hr

Support fast-paced collections workflows to maintain service levels. Essential Skills * Bilingual Spanish/English. * 1-2 years of collections experience. * Prior experience in collections, call ...

CPI Security

Collections Agent

Charlotte, NC

$52K/yr

We are looking for a Collections Specialist who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy ...

CPI Security

Collections Agent

Charlotte, NC

$52K/yr

We are looking for a Collections Specialist who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy ...

CPI Security

Collections Agent

Charlotte, NC · On-site

$52K/yr

We are looking for a Collections Specialist who is driven and passionate about reducing delinquency and providing outstanding service to our customers. The ideal candidate will be a high-energy ...

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Collections Agent Job information

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How much do collections agent job jobs pay per hour?

As of May 31, 2026, the average hourly pay for collections agent job in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a basic understanding of finance or accounting, often supported by a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and telephone communication tools is typically required. Excellent communication, resilience, and conflict-resolution skills help agents handle difficult conversations and maintain professionalism. These competencies are vital for recovering outstanding debts efficiently while preserving positive customer relationships and ensuring compliance with regulations.

What are some typical challenges faced by Collections Agents and how can they be managed effectively?

Collections Agents often encounter challenges such as handling difficult or uncooperative customers and meeting monthly collection targets. Managing these challenges effectively involves strong communication and negotiation skills, as well as the ability to remain calm and professional under pressure. Agents usually receive training on conflict resolution and are supported by team leads who provide guidance on complex cases. Collaborating closely with other departments, such as customer service and legal, also helps in resolving disputes and ensuring compliance with company policies.

What are Collections Agents?

Collections Agents are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment plans, resolving billing issues, and maintaining records of collection activity. Collections Agents need strong communication and negotiation skills, as well as knowledge of relevant laws and regulations regarding debt collection.

What is the difference between Collections Agent Job vs Debt Collector?

AspectCollections Agent JobDebt Collector
Required CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, some remote workOffice or field visits, more direct contact
Employer & Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial companies
Search & Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collections Agents and Debt Collectors often share similar responsibilities, work environments, and required credentials. While both roles focus on recovering owed funds, Collections Agents typically work in office settings handling accounts through calls or emails, whereas Debt Collectors may engage in more direct contact, including field visits. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

More about Collections Agent Job jobs
What cities are hiring for Collections Agent Job jobs? Cities with the most Collections Agent Job job openings:
What states have the most Collections Agent Job jobs? States with the most job openings for Collections Agent Job jobs include:
What job categories do people searching Collections Agent Job jobs look for? The top searched job categories for Collections Agent Job jobs are:
Collections Agent Job jobs near you
Infographic showing various Collections Agent Job job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Collections Agent

Byrider

Kettering, OH • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Byrider - 1575 Miamisburg Centerville Rd, Dayton, OH 45459

Collections Agent(Consumer Finance)       

CNAC is Byrider's exclusive lending company. A Collections Agent career opportunity is open at Byrider in Dayton!

Rewards for Collections Agent:                  

  • Annual compensation: $45,000.00 - $65,000.00
  • $22-$25 hourly pay based on experience plus a monthly bonus
  • Full benefits- Health, Dental, Vision, PTO, 401k
  • Career growth oppurtunities
  • Industry-best customer program
  • 37 years in business
  • Growing national company    

 Responsibilities for Collections Agent:                

  • Collections, customer service, customer retention
  • Assist with lending/credit origination  
  • Help ensure branch compliance  
  • Demonstrate a high level of customer service 
  • Work with consumer finance software
  • Attend ongoing training classes      

Hours for Collections Agent:                

  • Full-time (40 hours)
  • 100% onsite
  • No Sundays
  • Location hours: Monday - Friday 9-7, Sat 9-4
  • Shifts will vary

Requirements for Collections Agent:                

  • 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
  • Good communication, computer & customer service skills
  • Able to work the hours listed & 100% onsite
  • Able to pass a background check  

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