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Collections Agent Job Jobs (NOW HIRING)

Pinnacle Solutions

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Collections Agent

Atlanta, GA · On-site

$16 - $20/hr

Collections Agent Job Summary We are seeking a Collections Agent to help our clients collect debts from delinquent accounts. In this position, you will call people who owe our clients money, helping ...

NCB Management

Collections Agent

Rockwall, TX · On-site

P40 Collections Agent Job Title Collections Agent Reports To Collections Team Lead Weekly Hours Mon - Fri; 8am - 5pm (nights/weekends as needed) Department Collections Prepared By Blake Harvey Date ...

Radius Global Solutions LLC

Collections Agent

Ramsey, NJ · On-site

$15 - $18/hr

The First Party Collections Agent will initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts. In addition, reporting of collection activities ...

RPM Auto Sales

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Collections Agent

Lansing, MI · On-site

$14 - $17/hr

We are looking for ​a Collections Agent to join our team! You will be responsible for securing billing payments from your customers. Pay depends on experience. Responsibilities: * Find and inform ...

ASK Consulting

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Collections Agent (277436)

Arlington, TX · On-site

$17 - $19/hr

Collections Agent Location: Arlington, TX 76018 Duration: 12 Months Contract Pay Scale: $17 - $19.00/hr. Shift: Should be flexible with shift hours between 8:00 am - 10:00 pm Mon-Fri with working 2-3 ...

Above Lending

Collections Agent

Tempe, AZ · Remote

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Phoenix, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Robert Half

Collections Agent

San Diego, CA · On-site

$20.90 - $24.20/hr

We are looking for a Collections Agent to join a team in San Diego, California in a contract-to-permanent position. This opportunity is well suited for someone who communicates with confidence ...

Above Lending

Collections Agent

Chicago, IL · Remote

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Dallas, TX

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Fort Worth, TX

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

San Antonio, TX · Remote

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

San Antonio, TX

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Phoenix, AZ · Remote

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Corpus Christi, TX

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Tempe, AZ

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Above Lending

Collections Agent

Chicago, IL

$18/hr

A Collections Agent will play a crucial role in managing and resolving early-stage delinquent accounts. This position requires excellent communication skills, a strong understanding of customer ...

Smile Brands

Collections Agent (Bilingual Spanish)

$16.50/hr

We are seeking a Collections Agent to join our Patient Services team. The primary function of the this role is to handle inbound and outbound calls to resolve outstanding balance for rendered ...

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Collections Agent Job information

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$11

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$28

How much do collections agent job jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for collections agent job in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A collections agent can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or high-value debt recovery roles. Success in this job often depends on strong communication skills, experience, and performance, with some positions offering lucrative incentives for meeting targets.

What is the difference between Collections Agent Job vs Debt Collector?

AspectCollections Agent JobDebt Collector
Required CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice setting, some remote workOffice or field visits, more direct contact
Employer & Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial companies
Search & Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collections Agents and Debt Collectors often share similar responsibilities, work environments, and required credentials. While both roles focus on recovering owed funds, Collections Agents typically work in office settings handling accounts through calls or emails, whereas Debt Collectors may engage in more direct contact, including field visits. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do I become a collection agent?

To become a collections agent, typically you need a high school diploma or equivalent, strong communication skills, and sometimes prior experience in customer service or debt collection. Some employers may require training or certification in debt collection practices, and familiarity with collection software can be beneficial.

What are some typical challenges faced by Collections Agents and how can they be managed effectively?

Collections Agents often encounter challenges such as handling difficult or uncooperative customers and meeting monthly collection targets. Managing these challenges effectively involves strong communication and negotiation skills, as well as the ability to remain calm and professional under pressure. Agents usually receive training on conflict resolution and are supported by team leads who provide guidance on complex cases. Collaborating closely with other departments, such as customer service and legal, also helps in resolving disputes and ensuring compliance with company policies.

What are Collections Agents?

Collections Agents are professionals responsible for contacting individuals or businesses to recover overdue payments on accounts. They typically work for collection agencies, financial institutions, or other organizations that extend credit. Their duties include negotiating payment plans, resolving billing issues, and maintaining records of collection activity. Collections Agents need strong communication and negotiation skills, as well as knowledge of relevant laws and regulations regarding debt collection.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations. Compensation varies based on location, company size, and individual performance.

What is the 7 7 7 rule for collections?

The 7 7 7 rule in collections refers to a guideline where collectors attempt to contact a debtor within seven days of missed payment, send a collection letter within seven days of contact, and aim to resolve the debt within seven weeks. For collections agents, understanding this rule helps manage timely follow-ups and maintain compliance with fair debt collection practices.

What are the key skills and qualifications needed to thrive as a Collections Agent, and why are they important?

To thrive as a Collections Agent, you need strong negotiation skills, attention to detail, and a basic understanding of finance or accounting, often supported by a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) systems, and telephone communication tools is typically required. Excellent communication, resilience, and conflict-resolution skills help agents handle difficult conversations and maintain professionalism. These competencies are vital for recovering outstanding debts efficiently while preserving positive customer relationships and ensuring compliance with regulations.
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Collections Agent Job jobs near you
Infographic showing various Collections Agent Job job openings in the United States as of June 2026, with employment types broken down into 25% Locum Tenens, and 75% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.
Collections Agent

Collections Agent

Pinnacle Solutions

Atlanta, GA • On-site

$16 - $20/hr

Full-time

Posted 15 days ago

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Job description

Collections Agent Job Summary

We are seeking a Collections Agent to help our clients collect debts from delinquent accounts. In this position, you will call people who owe our clients money, helping the debt-holder understand the collections process, and reaching an agreement about how they will repay our client. This requires excellent conflict resolution and negotiation skills, so you should have some experience with collection services and account maintenance. You must ensure that all of your outbound calling is in compliance with federal collections regulations. Our ideal applicant has strong communication skills, a debt collector's license, and proficiency with office software, including Microsoft Outlook.

Collections Agent Duties and Responsibilities

  • Call individuals who owe our clients money
  • Help settle debts and establish a payment plan
  • De-escalate conflicts over the phone
  • Make follow-up calls to debt-holders
  • Report on the collections process to your manager and the client

Collections Agent Requirements and Qualifications

  • High school diploma or GED certificate
  • Debt collector’s license
  • Strong negotiation skills
  • Outbound calling experience
  • Ability to maintain a professional demeanor when dealing with difficult individuals or situations