ZipRecruiter

Log In

1

Debt Collections Agent Jobs (NOW HIRING)

Pinnacle Solutions

Be Seen First

Collections Agent

Atlanta, GA · On-site

$16 - $20/hr

In this position, you will call people who owe our clients money, helping the debt-holder ... Collections Agent Duties and Responsibilities * Call individuals who owe our clients money * Help ...

NCB Management

Collections Agent

Rockwall, TX · On-site

P40 Collections Agent Job Title Collections Agent Reports To Collections Team Lead Weekly Hours Mon ... Debt File accounts Principle Objectives and Expectations * Objective: Ensure that refund checks are ...

Radius Global Solutions LLC

Collections Agent

Ramsey, NJ · On-site

$15 - $18/hr

Radius Global Solutions LLC is currently hiring a 1st Party Debt Collector to join our Ramsey, NJ team. The First Party Collections Agent will initiate the appropriate action to collect past due ...

Robert Half

Collections Agent

San Diego, CA · On-site

$20.90 - $24.20/hr

We are looking for a Collections Agent to join a team in San Diego, California in a contract-to ... Debt Collection Practices Act, are a plus.

Above Lending

Collections Agent

Tempe, AZ · Remote

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Phoenix, AZ

$18/hr

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Chicago, IL · Remote

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

TrueML

Debt Collections Supervisor (Inbound)

Lenexa, KS · On-site

$65K - $75K/yr

About This Role As the Debt Collections Supervisor in Lenexa, you will be a cornerstone of our ... A Resilient Change Agent: You stay composed and motivated during periods of growth and transition.

Above Lending

Collections Agent

Dallas, TX

$18/hr

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Fort Worth, TX

$18/hr

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

San Antonio, TX · Remote

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

San Antonio, TX

$18/hr

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Phoenix, AZ · Remote

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Tempe, AZ

$18/hr

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Chicago, IL

$18/hr

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Corpus Christi, TX

$18/hr

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Dallas, TX · Remote

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

Above Lending

Collections Agent

Corpus Christi, TX · Remote

... cost debt and move toward a stronger financial future. Through customized lending solutions ... A Collections Agent will play a crucial role in managing and resolving early-stage delinquent ...

next page

Showing results 1-20

All JobsDebt Collections Agent Jobs

Debt Collections Agent information

See salary details

$11

$18

$28

How much do debt collections agent jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for debt collections agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are some common challenges Debt Collections Agents face when negotiating payment plans with customers?

Debt Collections Agents often encounter challenges such as customers' financial hardships, reluctance to engage, or emotional responses to debt discussions. Building rapport and demonstrating empathy while maintaining company policy is crucial. Agents must balance assertiveness with understanding, adapt negotiation strategies to individual situations, and ensure all agreements comply with legal and company guidelines. Regular training and strong communication skills help agents navigate these challenges effectively.

What are the key skills and qualifications needed to thrive as a Debt Collections Agent, and why are they important?

To thrive as a Debt Collections Agent, you need strong negotiation skills, a good understanding of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and compliance tools like FDCPA guidelines is essential. Excellent communication, resilience, and problem-solving abilities help agents effectively handle challenging conversations and build rapport with clients. These capabilities are vital for recovering outstanding debts while maintaining professionalism and adhering to legal standards.

What is the 7 7 7 rule for debt collectors?

The 7-7-7 rule in debt collection refers to a guideline where collectors are advised to contact the debtor no more than seven times over seven days and to wait at least seven days between contact attempts. This rule helps ensure respectful communication and compliance with regulations like the Fair Debt Collection Practices Act (FDCPA). Debt collectors often use such rules to manage their outreach efforts while avoiding harassment claims.

What are Debt Collections Agents?

Debt Collections Agents are professionals who contact individuals or businesses to recover outstanding debts on behalf of creditors. Their main responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. They often work for collection agencies, financial institutions, or in-house collections departments. Effective Debt Collections Agents possess strong communication, negotiation, and problem-solving skills.

What qualifications do I need to be a debt collector?

To become a debt collections agent, candidates typically need a high school diploma or equivalent. Strong communication, negotiation skills, and knowledge of relevant laws such as the Fair Debt Collection Practices Act are important; some employers may also require training or certification in debt collection practices.

How much does a debt collection agency make?

A debt collections agent typically earns an average salary ranging from $30,000 to $50,000 annually, depending on experience, location, and commission structures. Agencies may generate revenue through fees or commissions on recovered debts, but individual agent earnings are usually based on salary plus performance-based incentives.

How to become a debt collection agent?

To become a debt collection agent, candidates typically need a high school diploma or equivalent and must complete training on debt collection laws and procedures. Many employers require good communication skills, and some states may require licensing or certification, which involves passing a background check and a test. Experience in customer service or sales can be beneficial for this role.

What is the difference between Debt Collections Agent vs Credit Analyst?

AspectDebt Collections AgentCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in collections or financeBachelor's degree in finance, economics, or related field; certifications like CFA or credit analysis courses are common
Work EnvironmentCall centers, offices, or remote; focus on contacting debtors and negotiating paymentsBanking or financial institutions; analyzing credit data and assessing risk
Employer & Industry UsageDebt collection agencies, banks, credit card companiesBanks, lending institutions, credit bureaus
Common Search & Comparison IntentUnderstanding roles in debt recovery and collectionsEvaluating creditworthiness and financial risk

While both roles involve financial knowledge, a Debt Collections Agent primarily focuses on recovering overdue payments by contacting debtors, whereas a Credit Analyst assesses credit risk to inform lending decisions. The roles share some credentials and industry settings but differ in daily tasks and objectives.

More about Debt Collections Agent jobs
What states have the most Debt Collections Agent jobs? States with the most job openings for Debt Collections Agent jobs include:
What job categories do people searching Debt Collections Agent jobs look for? The top searched job categories for Debt Collections Agent jobs are:
Debt Collections Agent jobs near you
Infographic showing various Debt Collections Agent job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.
Collections Agent

Collections Agent

Pinnacle Solutions

Atlanta, GA • On-site

$16 - $20/hr

Full-time

Posted 15 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Collections Agent Job Summary

We are seeking a Collections Agent to help our clients collect debts from delinquent accounts. In this position, you will call people who owe our clients money, helping the debt-holder understand the collections process, and reaching an agreement about how they will repay our client. This requires excellent conflict resolution and negotiation skills, so you should have some experience with collection services and account maintenance. You must ensure that all of your outbound calling is in compliance with federal collections regulations. Our ideal applicant has strong communication skills, a debt collector's license, and proficiency with office software, including Microsoft Outlook.

Collections Agent Duties and Responsibilities

  • Call individuals who owe our clients money
  • Help settle debts and establish a payment plan
  • De-escalate conflicts over the phone
  • Make follow-up calls to debt-holders
  • Report on the collections process to your manager and the client

Collections Agent Requirements and Qualifications

  • High school diploma or GED certificate
  • Debt collector’s license
  • Strong negotiation skills
  • Outbound calling experience
  • Ability to maintain a professional demeanor when dealing with difficult individuals or situations