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Debt Collections Agent Jobs in Florida (NOW HIRING)

Credit Control LLC

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

We are currently looking for a full-time Debt Collection experience in collections. We offer industry-leading bonus structures and benefits! Work From Home Collection Agent Responsibilities: * Handle ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ...

MCI Careers

Call Center Collections Agent

Tampa, FL

$14 - $15.20/hr

Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ...

MCI Careers

Call Center Collections Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ...

ValorVIP

Call Center Collections Agent

Tampa, FL · On-site

$14 - $15.20/hr

... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ... Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ...

ValorVIP

Call Center Collections Agent

Tampa, FL · On-site +1

$14.25 - $18.75/hr

... Collections Agent who can combine empathy, professionalism, and negotiation skills to help ... Understanding of debt collection laws and regulatory requirements is highly desirable. * Strong ...

Credit Wise Recovery Solutions

Virtual Collections Specialist Credit Wise Recovery Solutions is currently seeking virtual agents ... You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA ...

Fiserv, Inc.

Collections Associate

Coral Springs, FL · On-site

$16.75 - $22.75/hr

As a Card Services Collection Agent, you will be responsible for contacting the proper party ... Work to establish rapport to overcome objections and negotiate payment of the debt. * Detail all ...

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Debt Collections Agent information

See Florida salary details

$8

$13

$21

How much do debt collections agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for debt collections agent in Florida is $13.50, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $15.29 per hour, depending on experience, location, and employer.

What are some common challenges debt collections agents face when negotiating payment plans with customers?

Debt Collections Agents often encounter challenges such as customers' financial hardships, reluctance to engage, or emotional responses to debt discussions. Building rapport and demonstrating empathy while maintaining company policy is crucial. Agents must balance assertiveness with understanding, adapt negotiation strategies to individual situations, and ensure all agreements comply with legal and company guidelines. Regular training and strong communication skills help agents navigate these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections agent?

To thrive as a Debt Collections Agent, you need strong negotiation skills, a good understanding of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and compliance tools like FDCPA guidelines is essential. Excellent communication, resilience, and problem-solving abilities help agents effectively handle challenging conversations and build rapport with clients. These capabilities are vital for recovering outstanding debts while maintaining professionalism and adhering to legal standards.

What is a debt collections agent?

Debt Collections Agents are professionals who contact individuals or businesses to recover outstanding debts on behalf of creditors. Their main responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. They often work for collection agencies, financial institutions, or in-house collections departments. Effective Debt Collections Agents possess strong communication, negotiation, and problem-solving skills.

What is the difference between Debt Collections Agent vs Credit Analyst?

AspectDebt Collections AgentCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in collections or financeBachelor's degree in finance, economics, or related field; certifications like CFA or credit analysis courses are common
Work EnvironmentCall centers, offices, or remote; focus on contacting debtors and negotiating paymentsBanking or financial institutions; analyzing credit data and assessing risk
Employer & Industry UsageDebt collection agencies, banks, credit card companiesBanks, lending institutions, credit bureaus
Common Search & Comparison IntentUnderstanding roles in debt recovery and collectionsEvaluating creditworthiness and financial risk

While both roles involve financial knowledge, a Debt Collections Agent primarily focuses on recovering overdue payments by contacting debtors, whereas a Credit Analyst assesses credit risk to inform lending decisions. The roles share some credentials and industry settings but differ in daily tasks and objectives.

What are popular job titles related to Debt Collections Agent jobs in Florida? For Debt Collections Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Debt Collections Agent jobs in Florida look for? The top searched job categories for Debt Collections Agent jobs in Florida are:
Debt Collections Agent jobs near you
Infographic showing various Debt Collections Agent job openings in Florida as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $28,077 per year, or $13.5 per hour.

Medical Collections Agent

Radius Global Solutions LLC

Jacksonville, FL • On-site

$15 - $16/hr

Full-time

Posted 9 days ago

Radius Global Solutions rating

5.6

Company rating: 5.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

409th of 481 rated business services

Job description


Job Description

The Medical Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.
Monday-Friday 8am-5pm

This position pays an hourly rate PLUS a monthly commission/bonus structure. These positions work closely with Hospital billing and insurance claims to bring accounts current.

Essential Functions

  • Make outbound contact to debtors regarding delinquent accounts and negotiates settlement options.
  • Take inbound telephone calls from debtors regarding delinquent accounts and negotiates settlement options.
  • Prepare correspondence on delinquent accounts.
  • Research disputed delinquent account balances and makes necessary corrections.
  • Review collection up unit and changes account status based on established procedures.
  • Review accounts to be recommended for closure and assists in report preparation.
  • Participate in regular meetings and communicates opportunities for process improvement.
  • All other duties as assigned.

Minimum Qualifications

  • Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus
  • Regular attendance and adherence to a set schedule, which includes breaks and lunches.
  • High School diploma or equivalent required
  • Strong oral communication and interpersonal skills required.
  • Excellent computer navigation skills required.
  • Experience using CRS and automated dialers preferred.
  • Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.

Background checks and drug screens are performed.

Equal Opportunity Employer: Veterans, Disabilities


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