Scottsdale, AZ · On-site
$20 - $23/hr
This is an excellent opportunity to grow your career within a dynamic auto finance environment. Responsibilities * Handle a high volume of inbound and outbound collection calls * Negotiate payment ...
Scottsdale, AZ · On-site
$20 - $23/hr
This is an excellent opportunity to grow your career within a dynamic auto finance environment. Responsibilities * Handle a high volume of inbound and outbound collection calls * Negotiate payment ...
Scottsdale, AZ · On-site
$20 - $23/hr
This is an excellent opportunity to grow your career within a dynamic auto finance environment. Responsibilities * Handle a high volume of inbound and outbound collection calls * Negotiate payment ...
Scottsdale, AZ · On-site
$20 - $23/hr
This is an excellent opportunity to grow your career within a dynamic auto finance environment. Responsibilities * Handle a high volume of inbound and outbound collection calls * Negotiate payment ...
Gilbert, AZ · On-site
$19/hr
Required 2+ years of proven experience in auto collections or related financial recovery work * Excel in meeting and exceeding collection goals and KPIs * Are results-driven, proactive, and ...
Quick apply
Gilbert, AZ · On-site
$19/hr
Required 2+ years of proven experience in auto collections or related financial recovery work * Excel in meeting and exceeding collection goals and KPIs * Are results-driven, proactive, and ...
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Data Collection and Entry * Emotional Intelligence * Written Communications Minimum Education ...
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Data Collection and Entry * Emotional Intelligence * Written Communications Minimum Education ...
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Data Collection and Entry * Emotional Intelligence * Written Communications Minimum Education ...
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Data Collection and Entry * Emotional Intelligence * Written Communications Minimum Education ...
... fee collection. * Serve as liaison with internal and external parties including the Lending ... auto insurance in compliance with local or state requirements. * Ability to work in a fast-paced ...
... fee collection. * Serve as liaison with internal and external parties including the Lending ... auto insurance in compliance with local or state requirements. * Ability to work in a fast-paced ...
$16 - $21.25/hr
... auto, unsecured, deceased, and business collection queues. This role is responsible for and ... Negotiates payments while evaluating the member/customer financial situation to provide solutions ...
$16 - $21.25/hr
... auto, unsecured, deceased, and business collection queues. This role is responsible for and ... Negotiates payments while evaluating the member/customer financial situation to provide solutions ...
... fee collection. * Serve as liaison with internal and external parties including the Lending ... auto insurance in compliance with local or state requirements. * Ability to work in a fast-paced ...
... fee collection. * Serve as liaison with internal and external parties including the Lending ... auto insurance in compliance with local or state requirements. * Ability to work in a fast-paced ...
Tucson, AZ · On-site
$16.25 - $17.75/hr
Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and no medical benefits ... Collect payments and meet regular collection targets as determined by management. Demonstrates the ...
Tucson, AZ · On-site
$16.25 - $17.75/hr
Auto Purchase Plan Registry/Per Diem positions do not have guaranteed hours and no medical benefits ... Collect payments and meet regular collection targets as determined by management. Demonstrates the ...
Phoenix, AZ · On-site
$16 - $21.25/hr
... auto, unsecured, deceased, and business collection queues. This role is responsible for and ... Negotiates payments while evaluating the member/customer financial situation to provide solutions ...
Phoenix, AZ · On-site
$16 - $21.25/hr
... auto, unsecured, deceased, and business collection queues. This role is responsible for and ... Negotiates payments while evaluating the member/customer financial situation to provide solutions ...
Phoenix, AZ · On-site
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
Phoenix, AZ · On-site
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
Phoenix, AZ · On-site
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
Phoenix, AZ · On-site
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
Phoenix, AZ · On-site
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
Phoenix, AZ · On-site
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
Quick apply
$17 - $22.50/hr
Responsible for the collection and resolution of delinquent auto loan/lease accounts. Utilizes ... Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to ...
... collection laws. * Exceptional verbal and written communication skills. * Ability to excel under ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...
... collection laws. * Exceptional verbal and written communication skills. * Ability to excel under ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...
... collection laws. * Exceptional verbal and written communication skills. * Ability to excel under ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...
... collection laws. * Exceptional verbal and written communication skills. * Ability to excel under ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...
... collection laws. * Exceptional verbal and written communication skills. * Ability to excel under ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...
... collection laws. * Exceptional verbal and written communication skills. * Ability to excel under ... auto financing, investment advice, small business loans and payment processing. We're proud to lead ...
At Lendmark Financial Services, we believe the success of our company is specifically attributable ... We also offer optional benefits such as critical care, auto, home and pet insurance as well as ...
At Lendmark Financial Services, we believe the success of our company is specifically attributable ... We also offer optional benefits such as critical care, auto, home and pet insurance as well as ...
Gilbert, AZ · On-site
At Lendmark Financial Services, we believe the success of our company is specifically attributable ... We also offer optional benefits such as critical care, auto, home and pet insurance as well as ...
Gilbert, AZ · On-site
At Lendmark Financial Services, we believe the success of our company is specifically attributable ... We also offer optional benefits such as critical care, auto, home and pet insurance as well as ...
$26.1K - $43.9K
0% of jobs
$43.9K - $61.7K
6% of jobs
$61.7K - $79.5K
7% of jobs
$79.5K - $97.3K
11% of jobs
$98.2K is the 25th percentile. Wages below this are outliers.
$97.3K - $115K
10% of jobs
$115K - $132.8K
13% of jobs
The median wage is $135.6K / yr.
$132.8K - $150.6K
20% of jobs
$159.5K is the 75th percentile. Wages above this are outliers.
$150.6K - $168.4K
16% of jobs
$168.4K - $186.2K
10% of jobs
$186.2K - $204K
4% of jobs
$204K - $221.8K
3% of jobs
$26.1K
$134.8K
$221.8K
An Auto Finance Collection job involves contacting customers who have overdue car loan payments to remind them of their obligations and help them find solutions to bring their accounts current. Collectors may negotiate payment plans, process payments, and discuss possible consequences of non-payment, such as repossession. Strong communication and problem-solving skills are essential, as the role requires professionalism and empathy when dealing with customers facing financial difficulties.
Success in Auto Finance Collection requires strong negotiation skills, attention to detail, and knowledge of lending and financial regulations, often supported by prior experience in collections or customer service. Familiarity with account management software, customer relationship management (CRM) systems, and collections databases is typically expected. Exceptional communication, problem-solving abilities, and professionalism help professionals navigate difficult conversations and find solutions with customers. These competencies are vital for maximizing recovery rates, maintaining positive client relationships, and ensuring compliance with industry standards.
Professionals in Auto Finance Collection often encounter challenges such as communicating with customers who are experiencing financial stress, negotiating repayment arrangements, and managing multiple accounts efficiently. Adapting to changing regulations and internal policies can add complexity to the process. Successful collectors are able to balance assertiveness with empathy, ensuring both customer satisfaction and the achievement of collection goals. Overcoming these challenges requires resilience, strong interpersonal skills, and a thorough understanding of finance industry practices.
$20 - $23/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Handle a high volume of inbound and outbound collection calls.
Negotiate payment arrangements while maintaining professionalism and compliance.
Accurately document account activity and customer interactions.
Job Title: Auto Collections / Loan Servicing Agent
Company: Chapman Automotive Group
Location: 7100 E. McDowell Rd. Scottsdale, AZ 85257
Schedule: Monday-Friday | 8am-5pm | Occasional Saturdays
Pay: $20-$23/hour (DOE)
About the Role
Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.
Our Scottsdale location is hiring an Auto Collections/Loan Servicing Agent to join our team. We’re seeking a professional, detail-oriented individual who thrives in a fast-paced environment and excels in customer communication, negotiation, and account resolution. This is an excellent opportunity to grow your career within a dynamic auto finance environment.
Responsibilities
Qualifications
Compensation & Perks
Benefits
How to Apply
Submit your application for consideration. Qualified candidates will be contacted regarding next steps.
