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Debt Collection Manager Jobs (NOW HIRING)

MCI

Debt Recovery Director

Tampa, FL · On-site

$90 - $120/hr

Proven experience in debt collection, call center operations, or financial services management, with a minimum of 6-10 years in a senior leadership role. * Strong leadership, strategic planning, and ...

Blitt and Gaines, P.C.

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Dickerson and Smith Law Group

Be Seen First

Legal Debt Researcher

Virginia Beach, VA · On-site

$35K - $37K/yr

Maintain accurate records and update case management software regularly Qualifications: * Previous experience in legal debt collection requested but not required * Strong communication and ...

Blitt and Gaines, P.C.

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

MCI Careers

Debt Recovery Manager

Tampa, FL · On-site

As a Debt Recovery Manager, you will develop and implement effective collection strategies, monitor key performance indicators, and identify opportunities to improve productivity, efficiency, and ...

Blitt and Gaines, P.C.

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

ValorVIP

Debt Recovery Representatives

Tampa, FL · On-site

$14 - $15.20/hr

Familiarity with collection software, CRM systems , and call center technology is a plus * Knowledge of debt collection laws and compliance requirements preferred * Strong attention to detail ...

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Debt Collection Manager information

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How much do debt collection manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for debt collection manager in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

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Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Debt Collector Specialist

TruNorth Resolution Group LLC

Williamsville, NY • On-site

$16 - $22/hr

Full-time

PTO

Re-posted 13 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development

Benefits/Perks
  • Careers Advancement Opportunities 
  • Flexible Scheduling
  • Competitive Compensation 
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with clients regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
 
Responsibilities 
  • Review accounts to discover overdue payments
  • Research client information and historical data on accounts 
  • Communicate with clients regarding overdue accounts 
  • Collect payments and issue refunds
  • Maintain accurate documentation of account status and collection efforts
  • Report on collection activity and present to management
Qualifications
  • High school diploma/GED required, a college degree is preferred 
  • Previous experience as a Collection Specialist or in a similar position
  • Understanding of collection techniques
  • Knowledge of debt collection laws and regulations
  • Familiarity with Microsoft Office, Excel, and computer databases
  • Ability to work well under pressure
  • Excellent communication and negotiation skills