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Debt Collection Manager Jobs (NOW HIRING)

Stillman Law Office

Debt Settlement Specialist - MI

Farmington, MI · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Debt Settlement Specialist is responsible for supporting account resolution ... Familiarity with collection management platforms and legal case management systems, including ...

D&A Services

Collection Specialist - Experienced

Des Plaines, IL · On-site +1

$15 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... Manage account maintenance and accurately document all customer activity • Adhere to all local, state, and federal laws governing the debt collection industry Requirements: • 3 years third party ...

34259 - Blitt and Gaines PC

Debt Collector

Urbandale, IA · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

MCI Careers

Debt Recovery Manager

Tampa, FL · On-site

As a Debt Recovery Manager, you will develop and implement effective collection strategies, monitor key performance indicators, and identify opportunities to improve productivity, efficiency, and ...

Blitt and Gaines, P.C.

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Naperville, IL

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

New

ValorVIP

Debt Recovery Representatives

Tampa, FL · On-site

$14 - $15.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Familiarity with collection software, CRM systems , and call center technology is a plus * Knowledge of debt collection laws and compliance requirements preferred * Strong attention to detail ...

34259 - Blitt and Gaines PC

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

34259 - Blitt and Gaines PC

Debt Collector

Naperville, IL · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

New

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Debt Collection Manager information

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How much do debt collection manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for debt collection manager in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
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Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Collections Manager

ELECTRONIC MERCHANT SYSTEMS LLC

Cleveland, OH • On-site

Other

Re-posted 2 days ago

Job description

Kurv is a dynamic and growing payments processing company dedicated to providing exceptional service to our customers and clients. We are currently seeking a skilled and experienced Collection Manager to oversee our collections team and ensure timely recovery of outstanding accounts receivable.
Position Summary:
The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships. This role requires excellent leadership, analytical, and communication skills.
Key Responsibilities:
  • Supervise, train, and mentor a team of collection specialists.
  • Develop and implement collection strategies to reduce DSO (Days Sales Outstanding) and improve cash flow.
  • Monitor aging reports and prioritize collection efforts accordingly.
  • Establish performance metrics and track KPIs for the collections team.
  • Handle escalated collection issues and negotiate payment plans or settlements as necessary.
  • Ensure compliance with federal and state regulations (e.g., FDCPA, NACHA).
  • Recommend accounts for third-party collections or legal action when necessary.
  • Maintain accurate records of all communications, payments, and status updates.

Qualifications:
  • 5+ years of experience in credit and collections, with at least 2 years in a supervisory role.
  • Strong understanding of collection laws, regulations, and best practices.
  • Experience with ERP systems and collection software (e.g., SAP, QuickBooks, Oracle).
  • Excellent interpersonal, negotiation, and problem-solving skills.
  • Proven track record of improving collection performance and reducing bad debt.

Apply