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Debt Collection Manager Jobs in Georgia (NOW HIRING)

... Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will provide feedback to management concerning possible problems or areas ...

Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved. * Monitor post write-off recovery performance and take ...

Manage relationships with Debt Collection Agencies (DCAs), ensuring service levels, compliance requirements, and recovery KPIs are achieved. * Monitor post write-off recovery performance and take ...

Senior Collection Specialist

Marietta, GA · On-site

$17.50 - $23.75/hr

... unpaid consumer debt through manual dialing in a call center environment. You will clearly ... You will manage complex, higherbalance accounts, providing consistent daily outreach until ...

... the debt collection industry. Through innovation, technology, and a people-first culture, we ... manage accounts and negotiate repayment solutions directly on behalf of original creditors. • ...

Litigation Case Manager

Atlanta, GA · On-site

$23 - $28/hr

We are seeking an experienced Senior Litigation Accounts Resolution Specialist to manage accounts ... A strong working knowledge of FDCPA, Regulation F, and applicable state and federal debt collection ...

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Debt Collection Manager information

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What are the most commonly searched types of Debt Collection jobs in Georgia? The most popular types of Debt Collection jobs in Georgia are:
What are popular job titles related to Debt Collection Manager jobs in Georgia? For Debt Collection Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Georgia look for? The top searched job categories for Debt Collection Manager jobs in Georgia are:
What cities in Georgia are hiring for Debt Collection Manager jobs? Cities in Georgia with the most Debt Collection Manager job openings:
Infographic showing various Debt Collection Manager job openings in Georgia as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Full-time

Posted 2 days ago


Job description

Virtual Collections Specialist
Credit Wise Recovery Solutions is currently seeking virtual agents that have 1+ years of 3rd party collections experience to work from home! At CWR, your earning potential is up to you. You can make as much as you put into using our provided software, training, and management support.
Agents rave about our integrated collections engine database and softphone communicator. All of these are provided to you at no additional cost! All that is needed from qualified applicants is the ambition to write your own paycheck.
Virtual Collections Specialist Overview:
Are you a self-starter with some free time on your hands to make some money? Working as a virtual collections and recovery specialist you will be required to communicate with patients, clients, and consumers to attempt to bring resolution to unpaid accounts. You will provide thorough, efficient, and accurate updates on computer files for each call made. You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures.
You will provide feedback to management concerning possible problems or areas of improvement. You will provide valuable insight and recommendations to improve processes and efficiency. You will perform other duties upon request of management. Virtual Agents are set up on an incredibly lucrative bonus structure that is paid bi-weekly! The earning potential is limitless!
Qualifications for Virtual Collections Specialist:
  • High school diploma or General Educational Development (GED) Certificate
  • Knowledge and understanding of company policies and procedures
  • Knowledge and understanding of Fair Debt Collection Practices Act (FDCPA)
  • Ability to maintain the highest level of confidentiality
  • Proficient personal computer skills
  • Excellent interpersonal, written, and oral communication skills
  • Ability to work in a team-fostered environment
  • Ability to work in a multi-tasked environment
  • Ability to prioritize and organize work
  • Ability to adapt to flexible work scheduling