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Collections Supervisor Jobs in Georgia (NOW HIRING)

Collabera

Collections Specialist

Kennesaw, GA

$17 - $23/hr

Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This ...

Collabera

Collections Representative

Kennesaw, GA

$15.75 - $20.25/hr

The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. * This role can work in any stage ...

Evoraa Healthcare

Collections Specialist

Peachtree City, GA · Remote

$17.25 - $23.25/hr

The Collections Specialist is a vital member of the Compass Revenue Solutions. The Collections Specialist is under the supervision on the Director of Finance. The Collections Specialist is ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Georgia

Collections Supervisor information

See Georgia salary details

$26.2K

$49.6K

$92K

How much do collections supervisor jobs pay per year?

As of Aug 5, 2026, the average yearly pay for collections supervisor in Georgia is $49,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $55,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are popular job titles related to Collections Supervisor jobs in Georgia? For Collections Supervisor jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Georgia look for? The top searched job categories for Collections Supervisor jobs in Georgia are:
What are popular job titles related to Collections Supervisor jobs in GA? For Collections Supervisor jobs in GA, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Georgia as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $49,584 per year, or $23.8 per hour.

emote Collections Supervisor | Collections Team Lead | Call Center Sup

LIVE OAK FINANCIAL INC

Albany, GA • On-site

Full-time

Re-posted 15 days ago

Job description

Remote Collections Supervisor | Collections Team Lead | Call Center Supervisor
Live Oak Financial, Inc.
Full-Time | Remote | Collections Leadership | Financial Services
Job Overview
Live Oak Financial, Inc. is seeking an experienced Remote Collections Supervisor to lead, coach, and manage a team of professional collectors within a compliance-first, KPI-driven collections environment. This role is responsible for team performance, liquidation results, quality assurance adherence, and day-to-day operational leadership.
This is not a junior or trainee role. We are looking for a hands-on supervisor with real collections leadership experience who can drive results, enforce standards, and operate autonomously in a remote setting.
Core Responsibilities (ATS-Optimized)
  • Supervise and lead a team of debt collectors / collections specialists

  • Monitor and drive performance against KPIs (call volume, RPC, liquidation, new money)
  • Conduct daily huddles, call coaching, and one-on-one performance reviews
  • Enforce FDCPA, Regulation F, TCPA, and internal compliance standards

  • Review call quality, account notes, and collector activity
  • Partner with QA, Compliance, and Management to address issues and improvements
  • Assist with onboarding, training, and ramping of new collectors
  • Manage attendance, schedules, and productivity in a remote environment
  • Escalate disputes, complaints, and sensitive accounts per procedure
  • Maintain accurate reporting and documentation within collections systems
Required Qualifications (High-Match Keywords)
  • 2+ years of experience as a Collections Supervisor, Team Lead, or Call Center Supervisor

  • Prior hands-on experience as a debt collector (consumer and/or commercial)
  • Strong working knowledge of FDCPA, Reg F, TCPA, and call compliance

  • Experience supervising remote or call center collections teams

  • Proven ability to coach collectors to measurable performance improvement
  • Experience managing dialer-based, high-volume collections environments

  • Strong leadership, communication, and accountability skills
  • Comfortable working independently in a remote supervisory role

Preferred Experience
  • Financial services, lending, medical, utility, telecom, or BPO collections
  • QA monitoring, call scoring, or compliance audits
  • Skip tracing and dispute handling workflows
  • Performance-based compensation environments
Compensation & Benefits
  • Competitive supervisory-level base pay

  • Performance-based incentives tied to team results
  • Paid training and compliance support
  • Stable, full-time remote leadership role
  • Advancement opportunities into Senior Supervisor, Operations Manager, or Compliance Leadership

Work Environment
  • Fully remote position
  • Structured schedules with defined KPIs
  • Compliance-first culture with strong QA support
  • Executive-led organization with modern systems
Why Live Oak Financial
  • Growing national financial services organization
  • Strong compliance and operational infrastructure
  • Clear authority, expectations, and accountability
  • Long-term stability and leadership growth runway
Equal Opportunity Employer
Live Oak Financial, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected classification.