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Cash Collections Analyst Jobs in Georgia (NOW HIRING)

QGenda

Collections Analyst

Atlanta, GA · Hybrid

The Collections Analyst I will partner with internal teams and customer contacts to resolve payment issues, research account discrepancies, and help improve cash collections. This is an excellent ...

QGenda

Collections Analyst

Atlanta, GA · On-site

The Collections Analyst I will partner with internal teams and customer contacts to resolve payment issues, research account discrepancies, and help improve cash collections. This is an excellent ...

Georgia

Collections Analyst

Atlanta, GA · On-site

$50K - $60K/yr

Collections Analyst Job Requisition ID: JR0000001257 Number of Openings: 1 Shift: Not Applicable ... Coordinate with the Accounting Department to ensure cash receipts are accurately posted; Update ...

Home Depot

... cash flow, reduce bad debt exposure, and protect company assets. This role will oversee the ... Data Analytics & Executive Reporting * Performance Metrics & Executive Reporting: Define, monitor ...

Maxxis International - USA

Credit Analyst

Suwanee, GA · On-site

Completes credit and collections projects with management oversight * Assists in cash application ... Strong analytical and decision-making skills * Excellent negotiation and customer service abilities

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Cash Collections Analyst information

What does a cash collections analyst do?

A Cash Collections Analyst is responsible for managing and overseeing a company's incoming payments and ensuring that outstanding invoices are collected in a timely manner. They analyze accounts receivable data, communicate with clients about overdue payments, and work closely with the finance team to resolve any discrepancies. Their goal is to optimize cash flow and minimize the risk of bad debt by implementing effective collection strategies and maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a cash collections analyst?

To thrive as a Cash Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with ERP systems like SAP or Oracle, proficiency in Excel, and experience using collections management software are typically required. Excellent communication, negotiation abilities, and problem-solving skills help build rapport with clients and resolve payment issues efficiently. These skills and qualities are crucial for optimizing cash flow, minimizing bad debt, and maintaining positive client relationships.

What are common challenges faced by cash collections analysts and how can they be addressed?

Cash Collections Analysts often encounter challenges such as managing overdue accounts, handling difficult customer conversations, and balancing a high volume of accounts. To address these, strong organizational skills, effective communication, and the ability to remain calm under pressure are crucial. Collaborating closely with sales and customer service teams also helps resolve disputes and maintain positive client relationships, ultimately improving collection rates and reducing outstanding balances.

What is the difference between Cash Collections Analyst vs Accounts Receivable Specialist?

AspectCash Collections AnalystAccounts Receivable Specialist
Primary FocusCollecting outstanding payments and managing overdue accountsManaging invoicing, billing, and recording payments
Skills & CertificationsFinancial analysis, communication skills, familiarity with collection softwareAccounting knowledge, attention to detail, proficiency in accounting software
Work EnvironmentFinance or accounting departments, often in corporate settingsFinance or accounting departments, often in corporate settings
Common UsageUsed by companies focusing on debt recovery and cash flow managementUsed by companies managing overall accounts receivable processes

The main difference is that a Cash Collections Analyst primarily focuses on recovering overdue payments and managing collections, while an Accounts Receivable Specialist handles invoicing, recording payments, and maintaining customer accounts. Both roles require financial knowledge and work within similar environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Cash Collections Analyst jobs in Georgia?

For Cash Collections Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Cash Collections Analyst jobs in Georgia look for?

The top searched job categories for Cash Collections Analyst jobs in Georgia are:

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Cities in Georgia with the most Cash Collections Analyst job openings:

Cash Collections Analyst jobs near you

Collections Analyst

QGenda

Atlanta, GA • Hybrid

Full-time

Posted 8 days ago

Job description

About Your Role 

QGenda is seeking a motivated and detail-oriented Collections Analyst I to join our Finance team. Reporting to the Collections Manager, this role is responsible for supporting the collection of outstanding accounts receivable while delivering an exceptional customer experience to our healthcare clients.

The Collections Analyst I will partner with internal teams and customer contacts to resolve payment issues, research account discrepancies, and help improve cash collections. This is an excellent opportunity for an early-career finance professional looking to build a career in commercial collections and accounts receivable within a fast-growing SaaS organization.

How You'll Make an Impact 
  • Manage an assigned portfolio of customer accounts and monitor outstanding balances.
  • Contact customers via phone and email regarding overdue invoices while maintaining professional business relationships.
  • Review aging reports and prioritize collection activities to support timely payment.
  • Research billing questions, payment discrepancies, and account issues by collaborating with Billing, Accounting, Customer Success, and Sales.
  • Document collection activity and customer communications within Intacct and other business systems.
  • Assist with customer account reconciliations and support broader accounts receivable activities as needed.
  • Escalate complex collection issues to senior team members or management.
  • Maintain accurate records and meet established collection performance goals.
  • Contribute ideas for improving collections processes and operational efficiency.
  • Demonstrate professionalism and empathy when working with hospitals, health systems, and other healthcare customers.
Who You Are 
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Demonstrated customer service mindset and ability to build positive business relationships.
Experience You Bring
  • Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
  • 0-2 years of professional experience in finance, accounting, customer service, accounts receivable, collections, or another business-related function.
  • Proficiency with Microsoft Excel and Microsoft Office.
Not Required, But Nice to Have 
  • Internship or professional experience supporting accounts receivable or commercial collections.
  • Experience working with Oracle, NetSuite, Sage Intacct, or another ERP platform.
  • Experience supporting B2B customers in healthcare, SaaS, or another professional services environment.
  • Exposure to AI-powered productivity tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve communication, research, or workflow efficiency.

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