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Senior Collection Manager Jobs in Georgia (NOW HIRING)

Monitise

Senior Collection Specialist

Marietta, GA

$17.50 - $23.75/hr

As an Senior Collection Specialist, you are responsible for driving results by collecting unpaid ... You will manage complex, higherbalance accounts, providing consistent daily outreach until ...

Fiserv, Inc.

Senior Collection Specialist

Marietta, GA · On-site

Job Title Senior Collection Specialist About this Role: As an Senior Collection Specialist , you ... You will manage complex, higher-balance accounts, providing consistent daily outreach until ...

Td

Collections Strategy Manager

Atlanta, GA

$120K - $145K/yr

Performs detailed analysis and interprets information to make recommendations to Senior Management on critical strategies including non-standard and ad-hoc requests as determined by management

Prescient Edge

Senior Targeting Analyst

Augusta, GA · On-site

$81K - $108K/yr

Understanding of the Intelligence Cycle, Collection Management Cycle, Targeting Cycle, and ... Senior level research and writing skills. * Senior knowledge of GEOINT software including ...

Prescient Edge

Senior Program Manager

Augusta, GA · On-site

$107K - $108K/yr

Expert knowledge of the intelligence cycle and the analytical process that acts on collection to ... senior military officials, managers, and subordinates. * Excellent analytical skills.

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Senior Collection Manager information

See Georgia salary details

$19K

$99.9K

$177.3K

How much do senior collection manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for senior collection manager in Georgia is $99,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $122,400.00 per year, depending on experience, location, and employer.

What is the difference between Senior Collection Manager vs Collection Supervisor?

AspectSenior Collection ManagerCollection Supervisor
ResponsibilitiesOversees large collections teams, develops strategies, manages complex accountsSupervises collection staff, ensures daily collection activities are completed
CredentialsBachelor's degree, experience in collections, leadership skillsHigh school diploma or equivalent, experience in collections, supervisory skills
Work EnvironmentOffice setting, strategic planning, team managementOffice environment, direct oversight of collection agents
Industry UsageCommon in financial services, banking, and credit industriesUsed across similar industries for team oversight

The Senior Collection Manager typically handles strategic planning and manages larger teams, requiring more experience and leadership skills. The Collection Supervisor focuses on overseeing daily collection activities and supervising staff. Both roles are vital in the collections process but differ mainly in scope and responsibility.

What are some common challenges faced by Senior Collection Managers, and how can they effectively address them?

Senior Collection Managers often encounter challenges such as handling high-value or disputed accounts, managing team performance, and adapting to regulatory changes. Effective strategies include developing strong negotiation skills, implementing clear performance metrics, and staying updated on compliance requirements. Additionally, fostering open communication within the team and collaborating closely with legal and finance departments can help address complex cases and improve overall collection rates.

What are Senior Collection Managers?

Senior Collection Managers are professionals responsible for overseeing the collection and management of valuable items, such as art, historical artifacts, or financial debts, depending on the industry. They supervise collection teams, develop policies for care and acquisition, and ensure the proper documentation and preservation of items within a collection. Typically, they also handle budgeting, reporting, and compliance with legal and ethical standards. Their expertise ensures that collections are maintained, expanded, and accessible for current and future use.

What are the key skills and qualifications needed to thrive as a Senior Collection Manager, and why are they important?

To thrive as a Senior Collection Manager, you need expertise in debt collection strategies, financial analysis, and a solid understanding of relevant laws, typically backed by a degree in finance or a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is essential. Strong negotiation, leadership, and conflict resolution skills help manage teams and resolve challenging accounts efficiently. These skills ensure effective debt recovery, maintain compliance, and support organizational financial health.
What are popular job titles related to Senior Collection Manager jobs in Georgia? For Senior Collection Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Senior Collection Manager jobs in Georgia look for? The top searched job categories for Senior Collection Manager jobs in Georgia are:
What cities in Georgia are hiring for Senior Collection Manager jobs? Cities in Georgia with the most Senior Collection Manager job openings:
Senior Collection Manager jobs near you
Infographic showing various Senior Collection Manager job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $99,855 per year, or $48 per hour.

Senior Collection Specialist

Monitise

Marietta, GA

$17.50 - $23.75/hr

Full-time

Retirement

Re-posted 7 days ago

Job description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Collection Specialist

About this Role:

As an Senior Collection Specialist, you are responsible for driving results by collecting unpaid consumer debt through manual dialing in a call center environment. You will clearly communicate financial obligations, negotiate effective payment arrangements, and ensure full compliance with all regulations and company policies.

You will manage complex, higherbalance accounts, providing consistent daily outreach until resolution while accurately documenting all activity. Success in this role requires strong judgment, advanced negotiation skills, and accountability for meeting aggressive collection targets that directly support departmental and organizational goals.

What You Will Do:

  • Establish rapport with customers to overcome objections and successfully negotiate payment resolutions

  • Handle more complex or escalated accounts, applying sound decision-making and problem-solving skills

  • Clearly explain account details, balances, and repayment options in a professional and compliant manner

  • Accurately document all conversations, actions, and outcomes in the collections system or database, including payment confirmations and call summaries

  • Ensure timely and successful completion of assigned accounts and daily objectives

  • Identify issues requiring follow-up or escalation and clearly detail next steps for resolution

  • Maintain compliance with all federal, state, and company regulations while meeting performance expectations

Experience You'll Need:

  • High School Diploma or equivalent (required)

  • Minimum of 2-3+ year of collections or call center experience (senior-level experience preferred)

  • Strong communication, negotiation, and conflictresolution skills

  • Ability to manage challenging conversations while maintaining professionalism

  • Availability to work on-site for the first 90 days, Monday-Friday

  • Three early shifts: 8:00 am - 5:00 pm

  • Two late shifts: 12:00 pm - 9:00 pm and another shift 1:00pm-10:00pm

Experience That Would Be Great To Have:

  • Experience with the CUBS system.

  • Extensive knowledge of collections regulations, including the Fair Debt Collection Practices Act.

  • Previous experience in bank collections, credit card collections, mortgage collections, medical collections, or commercial collections.

  • Ability to negotiate repayment plans effectively.

  • Strong problem-solving skills to resolve billing issues.

  • Proficiency in Microsoft Office.

Sponsorship:

  • You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

  • Fuel Your Life program to support physical, financial, social, and emotional well-being

  • Paid holidays and generous time away policies

  • No-cost mental health support through Employee Assistance Programs

  • Living Proof program to recognize your peers' extra effort with points used for rewards

  • Eight Employee Resource Groups to foster a collaborative culture

  • Unparalleled professional growth with training, development, and internal mobility opportunities

  • Retirement planning and discounted shares with the Employee Stock Purchase Plan

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont or Washington.


It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contactAskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements.Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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