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Government Collection Jobs in Georgia (NOW HIRING)

Noor WFS

Government Survey Worker

Atlanta, GA

$24.28/hr

  • Medical

  • PTO

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection ... Each month, CES surveys approximately 119,000 businesses and government agencies, representing ...

Georgia

Collections Analyst

Atlanta, GA · On-site

$50K - $60K/yr

  • Retirement

Georgia State Government is a large enterprise, composed of various agencies and entities with a ... Record all collection calls, status of collection efforts and archive all related documentation to ...

Contact Government Services, LLC

Paralegal

Atlanta, GA

$50K - $60K/yr

CGS brings motivated, highly skilled, and creative people together to solve the government's most ... collection activity in an internal database. - Communicates with and coordinates collection ...

Contact Government Services, LLC

Paralegal

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CGS brings motivated, highly skilled, and creative people together to solve the government's most ... collection activity in an internal database. - Communicates with and coordinates collection ...

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All JobsGovernment Collection JobsGovernment Collection Jobs in Georgia

Government Collection information

See Georgia salary details

$8

$16

$25

How much do government collection jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for government collection in Georgia is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $19.47 per hour, depending on experience, location, and employer.

What is a government collection?

A Government Collection job typically involves the responsibility of recovering debts or payments owed to government agencies. This can include collecting overdue taxes, fines, loans, or other public funds from individuals or organizations. Professionals in this field may contact debtors, negotiate payment plans, and ensure compliance with relevant laws and regulations. The role requires strong communication skills, attention to detail, and knowledge of government policies related to debt collection.

What are the key skills and qualifications needed to thrive as a government collection specialist?

To thrive as a Government Collections Specialist, you generally need strong analytical abilities, knowledge of collections and accounts receivable processes, and often a degree in finance or a related field. Familiarity with government collection management systems, financial databases, and compliance software is typically required. Strong negotiation, problem-solving, and communication skills help in resolving payment issues and working with diverse stakeholders. These skills are crucial for ensuring efficient revenue recovery while maintaining compliance with government regulations and fostering positive relationships.

What are some typical challenges faced in a government collection role, and how can they be managed effectively?

Professionals in Government Collection often encounter challenges such as navigating complex regulations, managing sensitive data, and communicating with individuals who may be resistant or unresponsive. Successfully overcoming these challenges involves staying updated on relevant laws and policies, maintaining strong organizational skills, and demonstrating empathy and professionalism during interactions. Collaborating closely with legal and compliance teams also helps ensure procedures are followed accurately, while ongoing training supports effective problem-solving and negotiation.

What is the difference between Government Collection vs Government Accounts Specialist?

AspectGovernment CollectionGovernment Accounts Specialist
Required CredentialsHigh school diploma or equivalent; sometimes specialized trainingHigh school diploma; accounting or finance certification often preferred
Work EnvironmentGovernment offices, field collection sitesGovernment agencies, financial departments
Employer & Industry UsageMunicipal, state, or federal agencies focusing on debt recoveryGovernment financial departments managing accounts and transactions
Common Search & ComparisonYesNo

Government Collection roles focus on recovering unpaid debts for government agencies, involving debt collection and customer contact. Government Accounts Specialists manage government financial accounts, process transactions, and ensure accurate record-keeping. While both roles work within government financial operations, collections emphasize debt recovery, whereas accounts specialists focus on account management and financial processing.

What is the easiest government collection job to get?

A government collection job, such as a debt collector or collections officer, typically requires minimal specialized education and often offers entry-level positions. These roles may require good communication skills and basic knowledge of financial procedures, with some agencies providing on-the-job training. Entry-level positions are generally easier to obtain compared to specialized or higher-level government roles.

What are popular job titles related to Government Collection jobs in Georgia?

For Government Collection jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Government Collection jobs in Georgia look for?

The top searched job categories for Government Collection jobs in Georgia are:

Government Collection jobs near you
Infographic showing various Government Collection job openings in Georgia as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $35,187 per year, or $16.9 per hour.

Government Survey Worker

Noor WFS

Atlanta, GA

$24.28/hr

Full-time

Medical, PTO

Posted 19 days ago

Job description

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational member of our data collection team for the Current Employment Statistics (CES) program, a critical federal research project conducted on behalf of the U.S. Bureau of Labor Statistics (BLS) that produces detailed industry estimates of nonfarm employment, hours, and earnings of workers on payrolls. In this role, you will conduct structured telephone interviews with companies across the country, collecting data for the nation to produce estimates for all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and about 450 metropolitan areas and divisions. Each month, CES surveys approximately 119,000 businesses and government agencies, representing approximately 629,000 individual worksites. Data are available for all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and over 400 metropolitan areas and divisions. There are over 200 special derivative series, such as indices of aggregate hours and constant dollar earnings.

This position is not remote and will be onsite in Atlanta, GA.

This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Pay rates are established by the applicable U.S. Department of Labor Wage Determination for this contract and vary based on job classification and work location. All employees are entitled to the prevailing wage and fringe benefit rates as outlined in the applicable Wage Determination. The SCA pay rate for Data Collection Specialist in Atlanta, GA is $24.28 + the Health and Welfare stipend.

Position Requirements
  • Completion of requisite BLS training and certifications
  • US citizenship
  • Successful completion of US Federal background and security checks
  • A strong commitment to confidentiality and adherence to data protection protocols
  • Ability to work required hours
  • Must be tech savvy and able to navigate between multiple systems
  • Regular, predictable attendance

What You’ll Do
  • Enroll companies into the CES survey through professional telephone outreach
  • Follow all BLS protocols and confidentiality requirements
  • Conduct Outbound calls to businesses to collect data
  • Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems
  • Use internet research skills to locate and verify respondent information
  • Process confidential data records obtained through telephone interviews
  • Perform edits and screening in accordance with established DCC center standards
  • Follow procedures for transitioning respondents to alternate collection methods after the initial CATI collection period
  • Review error messages and correct data where applicable
  • Answer incoming calls and emails from respondents, providing prompt and courteous service
  • Perform non-response prompting calls to encourage survey participation
  • Perform edit reconciliation of self-reported data
  • Maintain accurate and detailed case notes for all interactions
  • Meet established productivity and quality metrics
  • Participate in ongoing training to improve skills and knowledge
  • Work collaboratively with team members and supervisors
  • Behave in a manner that displays professionalism and integrity at all times

Minimum Qualifications
  • High School diploma or equivalent; OR one year of relevant experience in customer service or data collection
  • Two years of experience using MS Office or equivalent software suite
  • Experience using the internet for research and information gathering
  • Strong verbal communication skills with a professional phone manner
  • Data entry skills with attention to accuracy
  • Ability to follow detailed procedures and protocols
  • Customer service orientation with patience and courtesy
  • Ability to work in a structured environment with established metrics
  • Basic problem-solving skills
  • Ability to maintain confidentiality of sensitive information
  • Team player with positive attitude
  • Willingness to learn and adapt to new procedures
  • High values and integrity

Preferred Qualifications
  • Some college coursework or vocational training
  • 1+ years of experience in telephone customer service or telemarketing
  • Experience with data collection or survey administration
  • Familiarity with CATI systems or similar software
  • Experience working in a call center environment
  • Bilingual capabilities (Spanish/English)
  • Experience with government or business-to-business communications
  • Knowledge of basic data quality principles
  • Experience working with productivity metrics

Why Join Us
  • Competitive pay determined by the Service Contract Act (SCA) Wage Determination
  • Health benefits eligibility
  • Paid federal holidays
  • Vacation eligibility after one year of continuous service
  • Pre-tax commuter benefit deduction
  • Comprehensive paid training
  • Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers.
  • Extensive on-the-job training and support to help you succeed in your role.

Physical Requirements:
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to sit for extended periods while conducting interviews
  • Clear speaking voice and good hearing for telephone work
  • Manual dexterity for computer work and data entry

Equal Employment Opportunity Policy
Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.