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How much do government collection jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for government collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Government Collections Specialist, and why are they important?

To thrive as a Government Collections Specialist, you generally need strong analytical abilities, knowledge of collections and accounts receivable processes, and often a degree in finance or a related field. Familiarity with government collection management systems, financial databases, and compliance software is typically required. Strong negotiation, problem-solving, and communication skills help in resolving payment issues and working with diverse stakeholders. These skills are crucial for ensuring efficient revenue recovery while maintaining compliance with government regulations and fostering positive relationships.

What are some typical challenges faced in a Government Collection role, and how can they be managed effectively?

Professionals in Government Collection often encounter challenges such as navigating complex regulations, managing sensitive data, and communicating with individuals who may be resistant or unresponsive. Successfully overcoming these challenges involves staying updated on relevant laws and policies, maintaining strong organizational skills, and demonstrating empathy and professionalism during interactions. Collaborating closely with legal and compliance teams also helps ensure procedures are followed accurately, while ongoing training supports effective problem-solving and negotiation.

What is a Government Collection job?

A Government Collection job typically involves the responsibility of recovering debts or payments owed to government agencies. This can include collecting overdue taxes, fines, loans, or other public funds from individuals or organizations. Professionals in this field may contact debtors, negotiate payment plans, and ensure compliance with relevant laws and regulations. The role requires strong communication skills, attention to detail, and knowledge of government policies related to debt collection.

What professions make 200,000 a year without a degree?

In government collection roles, such as senior debt collectors or financial managers, salaries can reach $200,000 with extensive experience, specialized skills, and often certifications rather than a formal degree. High-paying positions in this field typically require strong negotiation, financial analysis, and compliance knowledge, often gained through on-the-job training or industry certifications like the Certified Collection Professional (CCP).

How to become a collection officer?

To become a collection officer, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant experience. Skills in communication, negotiation, and knowledge of debt collection laws are important, and on-the-job training is often provided. Certification is not mandatory but can enhance job prospects and credibility in the field.

What is the difference between Government Collection vs Government Accounts Specialist?

AspectGovernment CollectionGovernment Accounts Specialist
Required CredentialsHigh school diploma or equivalent; sometimes specialized trainingHigh school diploma; accounting or finance certification often preferred
Work EnvironmentGovernment offices, field collection sitesGovernment agencies, financial departments
Employer & Industry UsageMunicipal, state, or federal agencies focusing on debt recoveryGovernment financial departments managing accounts and transactions
Common Search & ComparisonYesNo

Government Collection roles focus on recovering unpaid debts for government agencies, involving debt collection and customer contact. Government Accounts Specialists manage government financial accounts, process transactions, and ensure accurate record-keeping. While both roles work within government financial operations, collections emphasize debt recovery, whereas accounts specialists focus on account management and financial processing.

What jobs make $3,000 a day?

High-level government collection roles, such as senior financial managers or specialized debt recovery experts, can earn around $3,000 daily through salaries, bonuses, or contractual work. These positions often require extensive experience, security clearances, and advanced financial or legal skills, and may involve working in high-pressure environments or on large-scale projects.

What is the easiest government job to get?

The easiest government jobs to obtain are often entry-level positions such as clerical or administrative roles, which typically require minimal experience and education. These jobs may also have open hiring processes, making them accessible to a wide range of applicants, and often require passing a basic civil service exam or background check.
More about Government Collection jobs
What states have the most Government Collection jobs? States with the most job openings for Government Collection jobs include:
What job categories do people searching Government Collection jobs look for? The top searched job categories for Government Collection jobs are:
Government Collection jobs near you
Infographic showing various Government Collection job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.
Government Collection Specialist - CF

Government Collection Specialist - CF

CBE Companies

Cedar Falls, IA • On-site

$1.2K/wk

Other

Posted 8 days ago

CBE Companies rating

5.5

Company rating: 5.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

421st of 487 rated business services

Job description

Job Description:

Why would CBE be a good fit for you?

CBE Companies, a global provider of contact center services, has an immediate need for a Government Collection Specialist for our class starting on Monday, July 6th, 2026 and our recruiters would LOVE to connect with you about this exciting career opportunity!

With more than 1200 employees currently, CBE has been providing quality jobs in the Cedar Valley and throughout the US for over 90 years-and we're still going strong because we offer employees:

  • Excellent starting wage + performance-based, uncapped commission plan!

  • Excellent benefits, including tuition reimbursement and referral bonuses!

  • Ongoing training & support!

  • Career culture with many opportunities for advancement!

  • Employee engagement opportunities include community outreach!

Recently recognized for the second year in a row as a Top Workplace in the USA, we pride ourselves on a diverse and inclusive corporate culture with a strong track record of success-and we're looking for people who value opportunity, challenge, and FUN!

Invest in your future with a company that will invest in YOU!

CBE offers job seekers easy entry, development opportunities, and growth options.

As a company that welcomes both experienced professionals and those with limited experience but an eagerness to learn, CBE provides best-in-class training and development. You bring the work ethic, and we'll develop your communication and problem-solving skills into a transferrable skillset that will become a solid foundation for you to build your career upon. Consistently recognized locally as an Employer of Choice, CBE focuses on personal and professional growth aimed at developing our employees into leaders.

Whether you're just looking for your next stop or hoping to find your final destination, CBE offers job seekers what few companies can: transferrable skills and unlimited opportunities for professional success. Regardless of where you are starting from, if you have aspirations for a career in Customer Service, Information Technology, Human Resources, Finance, Project Management, or Marketing fields-our company wants to show you the way!

Let CBE help you DISCOVER, DEVELOP, and DEFINE YOUR CAREER!

Description

Our Government Collection Specialists work diligently to link consumers with the best way to remedy their situation to resolve their account. Customer satisfaction must be the end in mind while meeting both CBE and client standards and following all state and federal debt collection laws. The desired applicant is motivated to work in a team-oriented, competitive environment with an emphasis placed on effective listening skills, a solution-driven mindset, complete and accurate documentation of the phone call, and providing excellent customer service.

At CBE we pride ourselves on a small-team dynamic to prevent new hires from feeling "lost in the shuffle" and provide ample resources to ensure success and promote a competitive and fun work environment.

Would you describe yourself with any of the following characteristics?

If so, this could be an excellent opportunity for YOU!

  • Motivated

  • Engaged

  • Disciplined

  • Personable

  • Competitive

  • Problem solver

  • Eager

  • Outgoing

  • Reliable

  • Effective Communicator

Details

In this role you will experience a fast-paced environment with unlimited income potential that can be rewarding and satisfying. Your day will typically consist of the following:

  • Provide excellent customer service to all consumers and third parties on both inbound and outbound calls

    • Government Collection Specialists handle between 100-150 calls per day and work in a call center or remote work environment

  • Be a problem-solver and work with consumers to come to a resolution on their account

  • Utilize a call flow that guides you through your calls

  • Locate consumer contact information

  • Ability to positively and efficiently implement changes required by the client

  • Review statistics that are sent by management to ensure job requirements are being met

  • Work with CBE's management team on your personal growth and positively execute on areas of improvement and opportunity

  • Ability to work in a positive and collaborative manner with co-workers

For employees who go above and beyond and other expectations:

  • Commission potential that starts the first month and is in addition to the hourly pay; the current average commission payout is around $1250 and on average over 50% of the department earns a commission

  • Must hit productivity, schedule adherence, and quality expectations

General Information

Location: Cedar Falls, Iowa

Relocation Expense Covered: No

Employee Type: Full Time

Industry: Call Center

Required Degree: High school or GED

Manage Others: No

Requirements: U.S. Citizenship or 3-year legal residence

Position Quick View

Wage: $17.74 - $23.00 Hourly

Commission: $1250 monthly (on average)

Hours: M-F four shifts a week 8a-430p;
One shift from 10:30a-7p

Remote Option: N/A

Training: 3 Weeks Paid

If you have questions about this position, please call HR at319-833-1099.

CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws.Background check and drug testing required.

#CF1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

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