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Debt Collection Manager Jobs in Illinois (NOW HIRING)

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector

Des Plaines, IL

$17 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Manage a high volume of inbound and outbound calls in a fast-paced collections environment ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Manage a high volume of inbound and outbound calls in a fast-paced collections environment ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

defi AUTO LLC

Back Line Collections Manager

Springfield, IL · On-site

$52K - $65K/yr

Detailed understanding of state and federal debt collection regulations and statutory requirements ... Ability to manage time effectively and multi-task. * Ability to set and monitor individual goals as ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Illinois

Debt Collection Manager information

See Illinois salary details

$6

$22

$35

How much do debt collection manager jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for debt collection manager in Illinois is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $27.74 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
What are the most commonly searched types of Debt Collection jobs in Illinois? The most popular types of Debt Collection jobs in Illinois are:
What are popular job titles related to Debt Collection Manager jobs in Illinois? For Debt Collection Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Illinois look for? The top searched job categories for Debt Collection Manager jobs in Illinois are:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,350 per year, or $22.3 per hour.

Commercial Collection Manager (Remote)

American Financial Management, Inc.

Rosemont, IL • Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.

AFM is looking for a highly motivated and detail-oriented Collection Manager to join our team. The ideal candidate will be responsible for managing a team of agents, ensuring both internal and client work standards are met, facilitating ongoing development, and exceeding assigned revenue targets.

Location:

  • 100% Remote

Skills:

  • Strong written, verbal, listening and communications skills
  • Problem solving and negotiation skills
  • General computer skills with the ability to type
  • Thrives working in a fast-paced environment
  • Ability to foster a balanced environment of motivation and accountability

Key Responsibilities:

  • Ensure both internal and client work standards are met
  • Monitor agent work efforts throughout the day; proactively address & resolve deficiencies
  • Interpret KPI’s and provide ongoing training and development
  • Audit account-level activity and provide constructive feedback and instruction
  • Evaluate calls to ensure compliance and negotiation effectiveness
  • Meet and exceed monthly recovery goals

Qualifications:

  • Experience leading a third-party collection team of 10-20 agents
  • Proven track record of exceeding revenue goals in a third-party collection environment
  • Ability to interpret and leverage performance reports and KPI data

Benefits:

  • Competitive salary and performance-based bonuses
  • Health, dental, and vision insurance
  • Flexible paid time off and holidays
  • Life insurance
  • AD&D insurance
  • 401K