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Debt Collection Manager Jobs in Illinois (NOW HIRING)

Blitt and Gaines, P.C.

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines, P.C.

Debt Collector

Naperville, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Naperville, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage a high volume of inbound and outbound calls in a fast-paced collections environment

CEFCU

Installment Loan Collection Representative

Peoria, IL · On-site

$20.20 - $23.75/hr

Knowledge of collection law and procedures or Fair Debt Collection Practices Act. Familiarity with ... postings Management Development Program: formal mentoring and training Opportunities to help ...

Tt

Global Collections Supervisor

Chicago, IL

$110K - $140K/yr

Oversee collection activities across multiple regions, improving cash flow, reducing aged ... Partner closely with Finance and Controllership to support bad debt management, reserve analysis ...

Mandarich Law Group, LLP

Legal Admin

Chicago, IL

$20 - $22/hr

Mandarich Law Group, LLP is a leading debt collection law firm with offices located in multiple ... Manage and organize legal documents, ensuring compliance with regulations and confidentiality ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Illinois

Debt Collection Manager information

See Illinois salary details

$6

$22

$35

How much do debt collection manager jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for debt collection manager in Illinois is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $27.74 per hour, depending on experience, location, and employer.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the most commonly searched types of Debt Collection jobs in Illinois?

The most popular types of Debt Collection jobs in Illinois are:

What are popular job titles related to Debt Collection Manager jobs in Illinois?

For Debt Collection Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Illinois look for?

The top searched job categories for Debt Collection Manager jobs in Illinois are:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Illinois as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $46,350 per year, or $22.3 per hour.

Commercial Collection Manager (Remote)

American Financial Management, Inc.

Rosemont, IL • Remote

$70K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients.

AFM is looking for a highly motivated and detail-oriented Collection Manager to join our team. The ideal candidate will be responsible for managing a team of agents, ensuring both internal and client work standards are met, facilitating ongoing development, and exceeding assigned revenue targets.

Location:

  • 100% Remote

Skills:

  • Strong written, verbal, listening and communications skills
  • Problem solving and negotiation skills
  • General computer skills with the ability to type
  • Thrives working in a fast-paced environment
  • Ability to foster a balanced environment of motivation and accountability

Key Responsibilities:

  • Ensure both internal and client work standards are met
  • Monitor agent work efforts throughout the day; proactively address & resolve deficiencies
  • Interpret KPI’s and provide ongoing training and development
  • Audit account-level activity and provide constructive feedback and instruction
  • Evaluate calls to ensure compliance and negotiation effectiveness
  • Meet and exceed monthly recovery goals

Qualifications:

  • Experience leading a third-party collection team of 10-20 agents
  • Proven track record of exceeding revenue goals in a third-party collection environment
  • Ability to interpret and leverage performance reports and KPI data

Benefits:

  • Competitive salary and performance-based bonuses
  • Health, dental, and vision insurance
  • Flexible paid time off and holidays
  • Life insurance
  • AD&D insurance
  • 401K