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Part Time Collection Jobs in Illinois (NOW HIRING)

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Ongoing role, with work assigned on a recurring, project-based basis Job Summary We are hiring part-time Retail Data Collection Associates to conduct in-store data collection across multiple retail ...

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Part Time Collection information

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$11

$20

$29

How much do part time collection jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for part time collection in Illinois is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $24.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time collection agents, and how can they be managed effectively?

Part-time collection agents often face challenges such as reaching customers during limited working hours and handling difficult conversations about overdue payments. Balancing assertiveness with empathy is crucial to maintaining positive customer relationships while achieving collection goals. Effective time management and clear communication with the full-time team can help ensure continuity and success in the role. Many organizations also provide training and support to help agents handle objections professionally and use negotiation techniques.

What are the key skills and qualifications needed to thrive as a Part Time Collection Specialist, and why are they important?

To thrive as a Part Time Collection Specialist, you need a solid understanding of billing processes, account management, and basic financial principles, often supported by a high school diploma or equivalent. Familiarity with collections software, customer relationship management (CRM) tools, and basic office systems like Excel is typically required. Strong negotiation, active listening, and problem-solving skills set top performers apart in this role. These skills are vital to effectively recover outstanding debts while maintaining positive client relationships and ensuring compliance with company and legal guidelines.

What are part time collection jobs?

Part time collection jobs involve contacting individuals or businesses to collect overdue payments or debts on a part-time schedule. These roles often include making phone calls, sending emails or letters, and maintaining records of all collection activities. Part time collectors may work for collection agencies, financial institutions, healthcare providers, or other businesses that need help managing outstanding accounts. The hours are typically flexible, making it a good option for students or those seeking supplemental income. Good communication skills and professionalism are essential for success in this role.

What is the difference between Part Time Collection vs Part Time Customer Service?

AspectPart Time CollectionPart Time Customer Service
Primary RoleRecovering overdue payments and managing accounts receivableAssisting customers with inquiries, complaints, and support
Required SkillsDebt collection, negotiation, communicationCommunication, problem-solving, patience
Work EnvironmentOffice or remote, often in finance or collections departmentsCall centers, retail, or online support environments
CertificationsNone typically required, but debt collection licenses may be preferredNone typically required

Part Time Collection focuses on recovering overdue payments and managing accounts receivable, requiring negotiation skills. In contrast, Part Time Customer Service emphasizes assisting customers with inquiries and support, focusing on communication and problem-solving. Both roles are common in service-oriented industries and often share similar work environments, but their primary responsibilities differ significantly.

What are the most commonly searched types of Collection jobs in Illinois? The most popular types of Collection jobs in Illinois are:
What job categories do people searching Part Time Collection jobs in Illinois look for? The top searched job categories for Part Time Collection jobs in Illinois are:

Retail Data Collection Associate Part Time

CROSSMARK1

Arlington Heights, IL โ€ข On-site

$15.25 - $17.50/hr

Part-time

Posted 29 days ago


Job description

Job Description

Responsible for collecting and transmitting data gathered from designated retail stores primarily using a hand-held scanning device.ย  Take direction from the Supervisor and other management individuals.ย  Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness.ย  Maintain a positive relationship with employees and customers as a representative of CROSSMARK. Click the link below to learn more about the duties and responsibilities of a Data Collection Associate.

Qualifications

Essential Duties and Responsibilities

Collect and transmit consumer product data gathered from designated retail stores as assigned by:

  • Counting forward reserve inventories
  • Reconciling purchases (invoices) against inventories
  • Scanning UPC codes via hand-held device
  • Collecting display and promotional information
  • Inputting product price information
  • ย Collecting and entering custom survey observational data
  • Transmitting collected data daily via internet based on the requirements of the collection device
  • Plan and organize assigned work within CROSSMARK Retail Data Collection by: In-store observation studies
  • ย Training updates
  • Task lists
  • Store assignments
  • Newsletters
  • Occasionally downloading and printing forms
  • Meet CROSSMARK Retail Data Collection defined standards of work volume, quality, accuracy, cost containment, completeness, and timeliness by:
  • Complying with travel and mileage standards established by Retail Data Collection
  • Following management and CROSSMARK expectations on cost containment
  • Completing assignments and transmitting data according to CROSSMARK's established procedures and deadlines
  • Submitting time card and expense information in accordance with CROSSMARK's established procedures and schedule
  • Communicate effectively with management and coworkers by:
  • Communicating no less than weekly with district management regarding schedules/issues
  • Checking email daily for operational updates
  • Returning all phone calls within 1 business day and all emails within 2 business day
  • Attending all market, team, and other meetings, as required
  • Advising management of promotional activity changes within retail outlets
    ย 

Responsibilities with Regard to Workers' Compensation Claims - You are responsible for reporting any employment related injury you incur to your direct supervisor as soon as possible following an incident resulting in an injury.


This role is not expected to exceed more than 25 hours per week, although the company does maintain the discretion to change the role based on the needs of the business and/or the client.
ย 

Note: This job description does not imply that the above functions are the only tasks that may be performed.ย  Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

Additional Information

-Must have merchandising experience.

-Must have reliable transportation.

-Must have daily access to a computer with internet.

-Must be available for work Monday-Friday 8 a.m. - 5 p.m. and some weekends.