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Debt Collection Manager Jobs (NOW HIRING)

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$17 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector - Metairie

Metairie, LA

$18 - $25/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector - Metairie

Metairie, LA · On-site

$18 - $25/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

NICE

Credit and Collections Manager

Hoboken, NJ

Role Purpose The Regional Credit and Collection Manager is responsible for managing an Americas debtor ledger, ensuring timely collection of outstanding invoices, minimizing credit risk, and ...

Bemis Law Offices

Debt Collector

Riverside, CA · On-site

$18 - $27/hr

Document all collection activity, promises to pay, payment plans, and relevant debtor communications in case management systems. * Coordinate with attorneys to escalate accounts for litigation ...

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Debt Collection Manager information

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How much do debt collection manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for debt collection manager in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
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Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

Debt Collector Specialist

MBA CONSULT US LLC

Mount Pleasant, SC • Remote

$20 - $22/hr

Full-time

Posted 2 days ago

New

Job description

Debt Collector Specialist — MBA Consult US LLC
**Location:** Fully Remote
**Schedule:** Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)
About the Role

MBA Consult US LLC is looking for a driven and detail-oriented Debt Collector Specialist to join our team. This is an exciting opportunity to play a key role in our financial operations by helping recover outstanding balances while maintaining positive client relationships. This role works a Wednesday through Sunday schedule, 12:00 PM – 8:00 PM Eastern Time, so it's a great fit for someone who wants weekday mornings free and doesn't mind a Sunday in the mix. If you thrive in a fast-paced environment and have a knack for negotiation, we want to hear from you!
Responsibilities
* Contact debtors via phone, email, and written correspondence to collect outstanding balances
* Negotiate payment plans and settlements in accordance with company policies and applicable regulations
* Maintain accurate and up-to-date records of all collection activity and debtor communications
* Review and analyze delinquent accounts to prioritize collection efforts
* Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws
* Collaborate with internal teams to resolve billing disputes and account discrepancies
* Meet or exceed monthly collection targets and performance metrics
Schedule
* Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)
* This is a fixed, non-traditional schedule (weekday afternoons/evenings plus weekends) — please only apply if you can commit to these hours
Requirements
* Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM Eastern Time (ET), is required
* Prior experience in debt collection, accounts receivable, or a related financial role preferred
* Strong knowledge of FDCPA regulations and debt collection compliance standards
* Excellent verbal and written communication and negotiation skills
* Experience with collection software, CRM systems, and Microsoft Office Suite - advantage
* Ability to handle difficult conversations with professionalism and empathy
* Strong organizational skills with high attention to detail
* High school diploma or equivalent required; associate's or bachelor's degree a plus
About Us
MBA Consult US LLC is a trusted consulting and financial services firm based in Mount Pleasant, SC, committed to delivering results-driven solutions for our clients. Our team is built on integrity, professionalism, and a passion for excellence that keeps our clients coming back. We foster a supportive and collaborative work environment where employees are empowered to grow and succeed.