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Debt Collection Manager Jobs (NOW HIRING)

Armstrong, Madison & Chase

DEBT COLLECTOR

Ramsey, NJ · On-site

$16 - $20.75/hr

Armstrong, Madison & Chase, a commercial collection group, is seeking a Debt Collector to join our team. The successful candidate will be responsible for managing a portfolio of delinquent accounts ...

Apply Early

D & A Services, LLC

Collector - Metairie

Metairie, LA · On-site

$18 - $25/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$18 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

Apply Early

D & A Services, LLC

Collector - Metairie

Metairie, LA · On-site

$18 - $25/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

Bounce AI

Collections Manager

Rochester, NY · On-site

As a Collections Manager, you will be responsible for overseeing the day-to-day operations of our ... In-depth knowledge of debt collection laws, regulations, and industry practices, with a commitment ...

Apply Early

D & A Services, LLC

Collector - Metairie, LA

Metairie, LA · On-site

$18 - $25/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

Apply Early

Bounce AI

Collections Manager

Rochester, NY · On-site

$65K - $75K/yr

Description As a Collections Manager, you will be responsible for overseeing the day-to-day ... In-depth knowledge of debt collection laws, regulations, and industry practices, with a commitment ...

D & A Services, LLC

Collector - Metairie

Metairie, LA · On-site

$18 - $25/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

D & A Services, LLC

Collector

Des Plaines, IL · On-site

$17 - $23/hr

Conduct thorough research and review debtor information to assess their ability to repay debts and determine appropriate collection strategies. * Manage Non Complaint debtors: Collaborate with ...

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Debt Collection Manager information

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How much do debt collection manager jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for debt collection manager in the United States is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.61 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
More about Debt Collection Manager jobs
What cities are hiring for Debt Collection Manager jobs? Cities with the most Debt Collection Manager job openings:
What are the most commonly searched types of Debt Collection jobs? The most popular types of Debt Collection jobs are:
What states have the most Debt Collection Manager jobs? States with the most job openings for Debt Collection Manager jobs include:
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Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $47,832 per year, or $23 per hour.

DEBT COLLECTOR

Armstrong, Madison & Chase

Ramsey, NJ • On-site

$16 - $20.75/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Hiring Immediately!

Armstrong, Madison & Chase, a commercial collection group, is seeking a Debt Collector to join our team. The successful candidate will be responsible for managing a portfolio of delinquent accounts, communicating with debtors to negotiate payment plans, and ensuring compliance with all applicable laws and regulations. This is an office position, no remote work.

THIS IS AN IN-PERSON OFFICE POSITION IN RAMSEY, NEW JERSEY.
ALL APPLICANTS MUST LIVE WITHIN 20 MILES OF COMPANY OFFICES IN RAMSEY, NEW JERSEY!

Responsibilities:

  • Contact debtors to negotiate payment arrangements and follow up on payment promises.
  • Identify the reason for the delinquency and offer solutions to resolve the debt.
  • Maintain accurate records of all interactions with debtors and update account information as needed.
  • Adhere to all federal and state laws governing debt collection practices.
  • Research and investigate information on debtors to determine their financial status.
  • Coordinate with legal professionals to take legal action against debtors when necessary.
  • Maintain a positive, professional attitude with debtors and colleagues.

Requirements:

  • Excellent communication and negotiation skills
  • Ability to work under pressure and meet deadlines
  • Strong attention to detail and organizational skills
  • Ability to work independently as well as in a team environment

We offer generous compensation that is a combination of base pay and commission.

If you are passionate about helping people resolve their debts, have a proven track record in debt collection, and are committed to upholding ethical and legal standards in your work, we encourage you to apply.


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