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Debt Collection Manager Jobs in Iowa (NOW HIRING)

Blitt and Gaines, P.C.

Debt Collector

Des Moines, IA

$18 - $25/hr

Manage a high volume of inbound and outbound calls in a fast-paced collections environment ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

34259 - Blitt and Gaines PC

Debt Collector

Urbandale, IA · On-site

$18 - $25/hr

Manage a high volume of inbound and outbound calls in a fast-paced collections environment ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

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Blitt and Gaines

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

Manage a high volume of inbound and outbound calls in a fast-paced collections environment ... Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills ...

Blitt and Gaines

Living File Representative

Des Moines, IA · On-site

$20 - $22/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Manage the import/export of documents to and from clients * Manually rename and export images to ...

Pae

Paralegal

Cedar Rapids, IA

Reviews and reconciles computerized debt collection printouts with office collection records ... management systems), spreadsheets, imaging, and hardware systems. * Role also requires basic ...

Amentum

Paralegal

Cedar Rapids, IA · On-site

Reviews and reconciles computerized debt collection printouts with office collection records ... management systems), spreadsheets, imaging, and hardware systems. * Role also requires basic ...

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All JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Iowa

Debt Collection Manager information

See Iowa salary details

$6

$21

$34

How much do debt collection manager jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for debt collection manager in Iowa is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.88 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
What are popular job titles related to Debt Collection Manager jobs in Iowa? For Debt Collection Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Iowa look for? The top searched job categories for Debt Collection Manager jobs in Iowa are:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Iowa as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $44,927 per year, or $21.6 per hour.

Debt Collector

Blitt and Gaines, P.C.

Des Moines, IA

$18 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Description

Job Title: Collector


Job Summary:

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.


If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.


Essential Duties:

  •  Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes 
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed 
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies 
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:

Performance is measured monthly through scorecards evaluating:

  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.


Education/Experience:

  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:

  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills 
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment 

What We Offer:

  • Competitive base pay
  • Monthly performance-based bonus opportunities 
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability 
  • 401 (k) retirement plan
  • Profit sharing 
  • Professional Growth and Advancement Opportunities

Join Our Team


At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! 

Apply