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Collections Manager Jobs in Iowa (NOW HIRING)

CBI Bank & Trust

Collections Specialist

Davenport, IA · On-site

$17.50 - $23.75/hr

Description We are seeking a detail-oriented and motivated Collections Specialist to join our team ... This role also assists in developing management reports to support the monitoring of collection ...

CBI Bank & Trust

Collections Specialist

Davenport, IA · On-site

$17.50 - $23.75/hr

We are seeking a detail-oriented and motivated Collections Specialist to join our team. This role ... This role also assists in developing management reports to support the monitoring of collection ...

First American

Collections Specialist

Nevada, IA · On-site +1

$20.34 - $27.12/hr

Ability to manage multiple priorities with strong attention to detail. * Call center experience preferred. Knowledge, Skills, and Abilities (KSAs) * Knowledge of collections procedures and best ...

First American

Collections Specialist (remote)

Nevada, IA · Remote

$20.34 - $27.12/hr

Ability to manage multiple priorities with strong attention to detail. * Call center experience preferred. Knowledge, Skills, and Abilities (KSAs) * Knowledge of collections procedures and best ...

First American

Collections Specialist (remote)

Nevada, IA · Remote

$20.34 - $27.12/hr

Ability to manage multiple priorities with strong attention to detail. * Call center experience preferred. Knowledge, Skills, and Abilities (KSAs) * Knowledge of collections procedures and best ...

First American

Collections Specialist (rempte)

Nevada, IA · On-site +1

$20.34 - $27.12/hr

Ability to manage multiple priorities with strong attention to detail. * Call center experience preferred. Knowledge, Skills, and Abilities (KSAs) * Knowledge of collections procedures and best ...

First American

Collections Specialist (remote)

Nevada, IA · Remote

$20.34 - $27.12/hr

Ability to manage multiple priorities with strong attention to detail. * Call center experience preferred. Knowledge, Skills, and Abilities (KSAs) * Knowledge of collections procedures and best ...

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Collections Manager information

See Iowa salary details

$29.1K

$55.2K

$102.4K

How much do collections manager jobs pay per year?

As of May 29, 2026, the average yearly pay for collections manager in Iowa is $55,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $61,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Iowa? The most popular types of Collections jobs in Iowa are:
What are popular job titles related to Collections Manager jobs in Iowa? For Collections Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Iowa look for? The top searched job categories for Collections Manager jobs in Iowa are:
What cities in Iowa are hiring for Collections Manager jobs? Cities in Iowa with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Iowa as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 88% In-person, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,155 per year, or $26.5 per hour.

Collections Specialist

Watercress Financial Group LLC

West Des Moines, IA • On-site

$22/hr

Full-time

Posted 29 days ago

Job description

Description:

JOB SUMMARY

As a Collections Specialist, you will play a vital role in our financial operations by ensuring timely collection of outstanding debts. Your responsibilities will include contacting clients to negotiate payment terms, resolving billing discrepancies, and maintaining accurate records of collections activities. The ideal candidate will have a strong background in collections, excellent communication skills, and a proactive approach to problem-solving.


RESPONSIBILITIES

  • Respond to customer inquiries.
  • Handle collection accounts with speed and accuracy while maintaining professionalism
  • Complete collection phone calls to meet required performance standards
  • Meet and strive to exceed prescribed performance metrics
  • Confirm and / or negotiate payment arrangements
  • Research any customer account discrepancies
  • Maintain established objectives for delinquency, repossessions, and net losses.
  • Stay informed of any changes to policies and procedures
  • Must maintain strict confidentiality
  • Willing to work flexible schedules, weekends, and holidays as necessary in order to meet business needs
  • Escalate more complex or difficult issues to their Team Leader
  • Ability to make recommendations to Team Leader on unique collection cases


QUALIFICATIONS

  • Associate or Bachelor’s degree in a related or comparable field preferred. An equivalent combination of education and experience may be considered
  • A minimum of 2 years’ experience in a collections position


KNOWLEDGE AND SKILLS

  • Knowledge and experience in Collections with reference to legal restrictions
  • Knowledge of the credit and financial industry
  • Good communication skills – both written and verbal
  • Superior time management and organizational skills
  • Critical thinking, ability to make sound decisions, good negotiation skills, problem solver


OTHER

  • The home office is located in West Des Moines, IA.
  • Potential for a hybrid schedule based on performance
  • Looking specifically for 10AM - 7PM hours
  • Starting at $22 hourly + up to 7.5% monthly incentive pay after first 90 days.
  • Bilingual preferred
Requirements: