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Credit Collections Manager Jobs in Iowa (NOW HIRING)

Collabera

Credit & Collections Analyst

Johnston, IA

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst ...

CBI Bank & Trust

Collections Specialist

Davenport, IA · On-site

$17.50 - $23.75/hr

Description We are seeking a detail-oriented and motivated Collections Specialist to join our team ... credits, along with the management and sale of loan-acquired assets. This role also assists in ...

Rent-A-Center

Assistant Manager - Credit

Waterloo, IA · On-site

$17 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent A Center

Assistant Manager - Credit

Waterloo, IA · On-site

$17 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Waterloo, IA · On-site

$17 - $19/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

MNCP Staffing

Credit Representative

Davenport, IA

... reviewing, managing, and resolving credit related account issues. This role is essential to ... collections. * Notify and follow up with customers on final bills, payment arrangements, and ...

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Credit Collections Manager information

See Iowa salary details

$51.2K

$81.8K

$119.3K

How much do credit collections manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for credit collections manager in Iowa is $81,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $93,900.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.
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For Credit Collections Manager jobs in Iowa, the most frequently searched job titles are:

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Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Iowa as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $81,818 per year, or $39.3 per hour.

Credit & Collections Analyst

Collabera

Johnston, IA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.


Job Description

Position Details: 

Industry Manufacturing

Work Location Johnston IA 50131

Job Title Credit & Collections Analyst

Duration 4 Months (Strong possibility of extension)

Job Description            

Will support delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers. In addition, will: use telephone negotiating techniques to build and maintain company, customer and dealer relationships

Review payment history and account information

Update/confirm debtor information

Negotiate payment plan modifications according to established policies and procedures

Administer collection efforts within federal and state regulations and company policy

Assist with account resolutions for misapplied cash and refers problem accounts to supervisors

We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. 


Qualifications

A Bachelor's degree in business or a related discipline is required. We also require: Minimum of at least 1 year of experience in customer service

Ability to remain seated for long periods of time to perform telephone work in a call center environment

Capacity to quickly change focus on work activities

Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have: Knowledge of negotiation techniques

Familiarity with the client's financial policies and procedures regarding collections.

Additional Information

To know more on this position or to schedule an interview please contact:

Monaliza Santiago

314-815-5414

Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

Social media

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