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Director Of Collections Jobs in Iowa (NOW HIRING)

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Director Of Collections information

See Iowa salary details

$53.5K

$95K

$154K

How much do director of collections jobs pay per year?

As of Sep 7, 2026, the average yearly pay for director of collections in Iowa is $95,027.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,100.00 and $103,800.00 per year, depending on experience, location, and employer.

What does a director of collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What are the key skills and qualifications needed to thrive as a director of collections?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.

What are the primary challenges a director of collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the most commonly searched types of Of Collections jobs in Iowa?

The most popular types of Of Collections jobs in Iowa are:

What are popular job titles related to Director Of Collections jobs in Iowa?

For Director Of Collections jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Director Of Collections jobs in Iowa look for?

The top searched job categories for Director Of Collections jobs in Iowa are:

Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $95,027 per year, or $45.7 per hour.

Director of Credit Solutions (Collections)

Collins Community Credit Union

Cedar Rapids, IA • On-site

$150 - $200/hr

Other

Medical, Retirement

Posted 11 days ago

Job description

Career Opportunities with Collins Community Credit Union

A great place to work.

Careers At Collins Community Credit Union

Director of Credit Solutions (Collections)

We are seeking an experienced and strategic Director of Credit Solutions to lead the Credit Union's collections, loss mitigation, recovery, and credit risk solutions functions. This senior leadership position is responsible for developing and executing strategies that protect the Credit Union's assets while ensuring a member-focused approach to delinquency management and financial resolution.

The Director of Credit Solutions serves as a trusted advisor to executive leadership, providing insight into portfolio performance, credit quality trends, and enterprise risk exposure. This leader will drive operational excellence, regulatory compliance, team development, and continuous improvement while fostering a culture of accountability, collaboration, and exceptional member service.

What You'll DoStrategic Leadership
  • Develop and execute the long-term vision, strategic direction, and annual goals for the Credit Solutions department.
  • Align credit solutions strategies with the Credit Union's mission, core values, growth objectives, and risk appetite.
  • Serve as a key advisor to Senior Management regarding portfolio performance, delinquency trends, charge-offs, recoveries, and emerging credit risks.
  • Represent Credit Solutions on executive and cross-functional committees and serve as an escalation point for complex member and portfolio situations.
  • Partner with the Chief Lending Officer to align risk mitigation strategies with organizational goals and market opportunities.
Credit Risk & Collections Oversight
  • Provide leadership and oversight of collections activities for consumer and small business portfolios.
  • Direct loss mitigation efforts, loan workouts, restructuring arrangements, asset recovery, repossessions, foreclosures, bankruptcy management, and skip tracing activities.
  • Approve disposition strategies for repossessed and foreclosed assets, including vendor selection, sale terms, and loss recognition.
  • Monitor portfolio quality and implement strategies that minimize losses while preserving member relationships whenever possible.
  • Champion a professional, member-first collections philosophy that balances financial stewardship with exceptional service.
Operations & Performance Management
  • Establish, monitor, and report key performance indicators, service levels, delinquency trends, recovery results, and portfolio quality metrics.
  • Develop department budgets and oversee staffing plans, vendor contracts, and technology investments.
  • Identify operational inefficiencies and implement process improvements that increase effectiveness, scalability, and member satisfaction.
  • Oversee collection systems, workflow technologies, integrations, and process enhancements.
  • Ensure service level agreements, turnaround times, and quality standards are consistently achieved.
Compliance & Risk Management
  • Own and maintain department policies, procedures, and workout strategies related to delinquency management, collections, bankruptcy, foreclosure, repossession, and recovery activities.
  • Ensure compliance with all applicable federal and state regulations, including FDCPA, Regulation B, Regulation Z, bankruptcy laws, and collection statutes.
  • Maintain strong internal controls and successfully navigate regulatory examinations and audits.
  • Proactively identify risks, address findings, and strengthen controls to protect the organization and its members.
Leadership & Team Development
  • Build, lead, and develop a high-performing Credit Solutions team.
  • Establish clear expectations, accountability measures, and performance standards.
  • Coach and mentor leaders and staff, supporting professional development and succession planning.
  • Conduct performance reviews, approve personnel actions, and address employee relations matters in accordance with Credit Union policies and applicable employment laws.
  • Foster a culture of continuous improvement, collaboration, accountability, and member focus.
  • Manage relationships with collection agencies, attorneys, repossession vendors, bankruptcy specialists, and other third-party partners.
  • Collaborate closely with Lending, Branch Operations, Finance, Compliance, Risk Management, and Information Technology teams.
  • Evaluate vendor performance and ensure alignment with organizational goals, compliance requirements, operational efficiency, and member experience standards.

Qualifications

Required
  • Bachelor's degree in Business, Finance, Accounting, Risk Management, or a related field, or equivalent combination of education and experience.
  • 7+ years of progressive experience in collections, credit risk, lending operations, workout management, or related financial services functions.
  • 5+ years of leadership experience managing teams and departmental operations.
  • Strong knowledge of consumer lending, collections practices, bankruptcy processes, loss mitigation, asset recovery, and applicable regulatory requirements.
  • Demonstrated ability to analyze portfolio performance and develop strategies that improve credit quality and reduce losses.
  • Exceptional leadership, communication, problem-solving, and relationship-building skills.
Preferred
  • Experience leading loan servicing, collections, or workout functions within a regulated financial institution.
  • Familiarity with core processing and collections management systems.
  • Professional certifications related to collections, lending, compliance, or risk management.
Working Conditions
  • Primarily office-based with potential hybrid work flexibility.
  • Occasional travel for conferences, training, industry events, and vendor meetings.
Why Join Us?

A Comprehensive Health, Wellness and 401k package.It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first.
What we offer you; Competitive Pay, Bonus, and Benefits Package; 401k Match, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities

Collins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities, veterans and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer.

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