ZipRecruiter

Log In

1

Credit Collections Manager Jobs in Iowa (NOW HIRING)

Robert Half

Accounts Receivable Specialist

Waterloo, IA · On-site

$21 - $24/hr

Manage collections activities and review aging reports across multiple business units * Post and apply daily cash transactions, including ACH, wire transfers, lockbox payments, and credit card ...

previous page

Showing results 41-60

All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Iowa

Credit Collections Manager information

See Iowa salary details

$51.2K

$81.8K

$119.3K

How much do credit collections manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for credit collections manager in Iowa is $81,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,700.00 and $93,900.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Iowa? The most popular types of Credit Collections jobs in Iowa are:
What are popular job titles related to Credit Collections Manager jobs in Iowa? For Credit Collections Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Iowa look for? The top searched job categories for Credit Collections Manager jobs in Iowa are:
What cities in Iowa are hiring for Credit Collections Manager jobs? Cities in Iowa with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Iowa as of July 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 88% In-person, 3% Hybrid, and 9% Remote job distribution, with an average salary of $81,818 per year, or $39.3 per hour.

Bilingual Senior Asset Recovery Specialist

GreenState Credit Union

North Liberty, IA • On-site

$38.06 - $44.50/hr

Full-time

Posted 23 days ago

GreenState Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
Reviews and works all assigned accounts, ensuring all applicable collections and recovery efforts are completed. Makes determinations, via full analysis of accounts, on loss mitigation options, repossession, foreclosure, charge off and recovery placement. Completes all applicable and necessary efforts to reach member via phone, electronic and written correspondence with the goal of resolving delinquency, maximizing recoveries and mitigating losses for the credit union. Responsible for determining asset values, cost effectiveness and lien position. Responsible for maintaining account information and communication with vendors.
GREENSTATE CULTURE:
At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
Pay range for this hourly position is $38.06 - $44.50/hr with a progressive benefits package.
Essential Duties and Responsibilities
Performs essential duties and responsibilities in the following areas which may include but are not limited to those listed and are subject to change.
  1. Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision.
  2. Demonstrates a positive member service (internal and external) focus at all times.
  3. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
  4. Ensures confidentiality of member information.
  5. Supports a diverse and inclusive work environment.
  6. Reviews daily delinquency, repossession, recovery, deceased and loss mitigation queues. Completes all necessary follow-ups on accounts via telephone, electronic, and written correspondence. Contacts co-makers, co-borrowers and guarantors.
  7. Makes collection contacts to legal and/or recovery accounts as well as accounts where member is deceased and performs and tasks or duties to aid in collection of past due, charged off or overdrawn accounts.
  8. Completes all required due diligence and contact attempts on deceased member accounts.
  9. Maintains accurate and punctual member records. Documents all communication, collections activity and escalation of accounts.
  10. Performs legal, factual, and records research, as well as extensive skip-tracing to locate members and assets.
  11. Makes determinations on Cease-and-Desist accounts.
  12. Completes loss mitigation reviews, including but not limited to gathering necessary documents and information from members to complete a full analysis. Orders property valuation and title search. Underwrites borrower's income through review or applicable documentation. Completes all due diligence and follows up with members to get loan modifications agreements signed and closed.
  13. Works cooperatively with Collections Supervisor and SVP/Collections & Recoveries on loss mitigation reviews outside of delegated authority.
  14. Completes recommendation for charge off or foreclosure to Collections Supervisor including detailed analysis completed for the recommendation.
  15. Responsible for preparing required updated monthly reporting on loss mitigation, repossession, recovery and remarketing.
  16. Handles all matters regarding asset recovery including, but not limited to, determination of cost effectiveness within delegation of authority. Approval, assignment and monitoring of repossession in a timely manner. Recommendation and coordination of replevin action with our legal department. And recommendation for charge off once assets are recovered and remarketed or efforts have been exhausted.
  17. Makes decisions on and possesses the approval authority to negotiate settlements within delegated operational areas and manages post charge-off recovery.
  18. Prepares and submits required information for short sale, abandonment, and settlement requests which are outside delegated authority limits.
  19. Represents the credit union as a witness in litigation proceedings on externally placed legal accounts, which may require travel.
  20. Refers members to financial counseling when necessary.
  21. Responsible for communication with vendors. Ensuring up to date information is shared, records are accurately maintained, and vendors are processing requests in a timely manner.
  22. Provides coaching and feedback to peers where appropriate to ensure effective handling of delinquent accounts.
  23. Assists in new hire training or job shadowing when necessary.
  24. Responsible for monitoring Bankruptcy accounts to ensure members are adhering to the court ordered bankruptcy plan. Coordinates with Legal department to ensure follow up if members are not adhering to plan. Also responsible for monitoring and taking appropriate action on discharged bankruptcies, aiming to mitigate losses for the credit union.
  25. Oversees end-to-end claim management of all Insured products assigned to Collections Department including, but not limited to, Total Loss, Guaranteed Asset Protection, Lenders' Protection, Depreciation Protection Waiver, etc., Manages the relationship with appropriate vendor and/or member, providing all requested and required documentation and timely follow up.
  26. Manages interactions within direct dealerships to request and follow-up on refunds of back-end products including service contracts, insurance products and vehicle products working with the VP / Indirect Lending when needed.
  27. Answers questions from member, internal staff, and dealers related to products and related claims.
  28. Assists in updating process documentation.
  29. Assumes responsibility for related duties and special projects as required or assigned.
  30. Understand and adhere to company policies and procedures, including all applicable state and federal collection laws and regulations.
  31. Performs all other duties as assigned.

Job Requirements/Expectations
  1. High School Diploma or GED.
  2. Minimum of five years collection experience.
  3. Ability to complete full analysis of loans to make correct determination on possible repossession, foreclosure, charge off or recovery placement with the goal of mitigating losses and maximizing recoveries for the credit union.
  4. Working knowledge of legal principles, practices, terminology and research techniques.
  5. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Job may require non-traditional workweek with extra hours including evening and/or weekend duties.
  6. Ability and desire to interact with co-workers to develop positive and effective working relationships in all areas of Credit Union services.
  7. General knowledge of lien positions & perfections.
  8. Demonstrated excellence in consulting and advising members via telephone and written communication.
  9. Interpersonal and persuasive skills necessary to gather data from several sources and to represent the Credit Union in a positive way during periods of stressful member contact.
  10. Ability to work independently, prioritize assignments, organize work efficiently, and make decisions independent of input from immediate supervisor.
  11. Ability to handle large volumes of details.
  12. Accuracy, attention to detail and strategic thinking required.
  13. Excellent analytical skills.
  14. Ability to operate related computer applications and office equipment.
  15. Must be bondable.

Reporting Relationship
Reports to the Collections Supervisor.
Supervisory Responsibilities
This position is not responsible for the supervision of others.
Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.
#LI #ID

What GreenState Credit Union employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply