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Debt Collection Manager Jobs in Iowa (NOW HIRING)

First American

Collections Specialist (rempte)

Nevada, IA · On-site +1

$20.34 - $27.12/hr

Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations. * Excellent customer service skills with the ability to manage ...

First American

Collections Specialist

Nevada, IA · On-site +1

$20.34 - $27.12/hr

Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations. * Excellent customer service skills with the ability to manage ...

First American

Collections Specialist (remote)

Nevada, IA · Remote

$20.34 - $27.12/hr

Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations. * Excellent customer service skills with the ability to manage ...

leeenterprises

Accounts Receivable Specialist

Davenport, IA · Remote

$19.25 - $25.50/hr

... collection agencies or law firms on bad debt accounts. * Monitors credit queues in billing software as needed. * Provides administrative assistance to the credit manager and other members of the ...

leeenterprises

Accounts Receivable Specialist

Davenport, IA · Remote

$19.25 - $25.50/hr

... collection agencies or law firms on bad debt accounts. * Monitors credit queues in billing software as needed. * Provides administrative assistance to the credit manager and other members of the ...

Lee Enterprises

Accounts Receivable Specialist

Davenport, IA · On-site +1

$19.25 - $25.50/hr

... collection agencies or law firms on bad debt accounts. * Monitors credit queues in billing software as needed. * Provides administrative assistance to the credit manager and other members of the ...

Asset Living

Assistant Community Manager

Des Moines, IA

$18.50 - $22.50/hr

As the Assistant Community Manager, you will play a vital role in the delinquency and collection of ... Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor ...

Asset Living

Assistant Community Manager

Des Moines, IA

$17.25 - $21/hr

As the Assistant Community Manager, you will play a vital role in the delinquency and collection of ... Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor ...

Asset Living

Assistant Community Manager

Des Moines, IA

$18.50 - $22.50/hr

As the Assistant Community Manager, you will play a vital role in the delinquency and collection of ... Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor ...

Asset Living

Assistant Community Manager

Des Moines, IA · On-site

$17.75 - $21.50/hr

As the Assistant Community Manager, you will play a vital role in the delinquency and collection of ... Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor ...

Asset Living

Assistant Community Manager

Des Moines, IA

$17.25 - $21/hr

As the Assistant Community Manager, you will play a vital role in the delinquency and collection of ... Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor ...

Asset Living

Assistant Community Manager

Des Moines, IA

$17.25 - $21/hr

As the Assistant Community Manager, you will play a vital role in the delinquency and collection of ... Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor ...

Asset Living

Assistant Community Manager

Des Moines, IA

$17.25 - $21/hr

As the Assistant Community Manager, you will play a vital role in the delinquency and collection of ... Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor ...

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All JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Iowa

Debt Collection Manager information

See Iowa salary details

$6

$21

$34

How much do debt collection manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for debt collection manager in Iowa is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.88 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to a guideline that limits debt collection calls to no more than seven times per week, seven times per month, and seven times per year. As a Debt Collection Manager, understanding such regulations helps ensure compliance with fair debt collection practices and avoid harassment claims.
What are popular job titles related to Debt Collection Manager jobs in Iowa? For Debt Collection Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Iowa look for? The top searched job categories for Debt Collection Manager jobs in Iowa are:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Iowa as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $44,927 per year, or $21.6 per hour.
Collections Specialist (rempte)

Collections Specialist (rempte)

First American

Nevada, IA • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoThe Collections Specialist is responsible for performing a variety of collection activities to resolve delinquent mortgage accounts. You will conduct both inbound and outbound customer outreach, gather and analyze borrower information, negotiate payment arrangements, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This role requires strong judgment, problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. You will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing multiple priorities in a fast paced environment.

WHAT YOU'LL DO

  • Perform inbound and outbound collection calls across all stages of delinquency.
  • Research, identify, and resolve issues contributing to customer delinquency.
  • Maintain accurate and detailed records of all customer interactions and account activities.
  • Provide exceptional customer service by resolving complex account issues, discrepancies, and disputes.
  • Review accounts to ensure compliance with internal policies, investor requirements, and applicable regulatory standards.
  • Analyze borrower financials to determine appropriate payment arrangements or retention options.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent.
  • Typically requires 1-3 years of mortgage service experience and highvolume collections experience.
  • Goaloriented with the ability to thrive in a fastpaced environment.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities with strong attention to detail.
  • Call center experience preferred.

Knowledge, Skills, and Abilities (KSAs)

  • Knowledge of collections procedures and best practices.
  • Strong knowledge of state and federal Fair Debt Collection Laws, the U.S. Bankruptcy Code, and bankruptcy procedures/regulations.
  • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.
  • Strong negotiation, active listening, and communication skills.
  • Ability to analyze and interpret moderate to highcomplexity issues and make sound decisions.
  • Strong problemsolving, timemanagement, and organizational skills.
  • Ability to thrive in a fastpaced, collaborative environment.
  • Strong attention to detail with the ability to meet goals and deadlines.
  • Ability to interact and communicate effectively with individuals at all levels of the organization.

Working hours are 11am-8p, EST with a rotating Saturday 9am-3pm EST.

Pay Range: $20.34 - $27.12 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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