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Debt Collection Manager Jobs in Iowa (NOW HIRING)

Client Litigation Specialist

Des Moines, IA ยท On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... This role is responsible for managing communications, coordinating workflows, and ensuring timely ...

Legal Assistant - Pre-Judgement

Des Moines, IA ยท On-site

$18 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... Knowledge, Skills, and Abilities: โ€ข Strong organizational skills with the ability to manage ...

Showing results 21-40

Debt Collection Manager information

See Iowa salary details

$6

$21

$34

How much do debt collection manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for debt collection manager in Iowa is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.88 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are popular job titles related to Debt Collection Manager jobs in Iowa?

For Debt Collection Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Iowa look for?

The top searched job categories for Debt Collection Manager jobs in Iowa are:

What cities in Iowa are hiring for Debt Collection Manager jobs?

Cities in Iowa with the most Debt Collection Manager job openings:

Infographic showing various Debt Collection Manager job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,927 per year, or $21.6 per hour.

Client Litigation Specialist

Blitt and Gaines

Des Moines, IA โ€ข On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Job Type
Full-time
Description
About Blitt and Gaines, P.C.
Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.
At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction.
Job Summary:
The Client Litigation Specialist serves as a key liaison between clients and internal teams, supporting escalated legal matters and client service needs. This role is responsible for managing communications, coordinating workflows, and ensuring timely, accurate, and compliant handling of legal inquiries and documentation.
The ideal candidate is detail-oriented, proactive, and client-focused, with the ability to manage sensitive information and navigate multi-jurisdictional processes effectively.
Essential Duties:
  • Serve as the primary point of contact for client escalations and inquiries
  • Communicate with clients regarding case status, documentation, and timelines
  • Coordinate with legal, compliance, and operations teams to resolve issues
  • Review, route, and track legal documents (e.g., complaints, motions, court orders)
  • Monitor escalated matters through resolution, maintaining accurate records and audit trails
  • Ensure timely, professional, and compliant responses to all inquiries
  • Prioritize and manage daily workflow to meet deadlines
  • Assist in drafting client communications, reports, and summaries
  • Transmit legal documents and correspondence to clients
  • Provide regular updates on task status and escalating issues as needed
  • Support continuous improvement efforts related to client service and escalation processes
  • Stay current on state-specific legal requirements and procedure

Knowledge, Skills and Abilities:
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Client-focused mindset with strong interpersonal skills
  • Ability to handle confidential and sensitive information with discretion
  • Working knowledge of legal processes and documentation
  • Proficiency in Microsoft Excel and experience with Collection Master (CLS) or similar case management/database systems
  • Ability to collaborate effectively across team

Requirements
Education and Experience:
  • 2+ years of experience in a legal, banking, collections, or business environment
  • Prior client service experience required
  • Paralegal experience or background preferred
  • Experience in collections or financial services is a plus

What We Offer
Blitt and Gaines, P.C. offers a competitive compensation and benefits package, including:
  • Competitive base pay
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive health, dental, vision, and life insurance
  • Short-Term Disability
  • 401(k) retirement plan
  • Profit sharing
  • Professional growth and advancement opportunities

Salary Description
$20 - $24