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Debt Collection Manager Jobs in Iowa (NOW HIRING)

Trueline

Creditors Rights Paralegal

Cedar Rapids, IA · On-site

$60K - $80K/yr

  • Medical

  • Retirement

  • PTO

... management system * Establish payment plans and process payment authorizations * Review debtor payments and prepare regular payment and collection reports * Negotiate settlements and prepare ...

Trueline

Creditors Rights Paralegal

Cedar Rapids, IA · On-site

$60K - $80K/yr

  • Medical

  • Retirement

  • PTO

... management system * Establish payment plans and process payment authorizations * Review debtor payments and prepare regular payment and collection reports * Negotiate settlements and prepare ...

Trueline

Creditors Rights Paralegal

Cedar Rapids, IA

$60K - $80K/yr

  • Medical

  • Retirement

  • PTO

... management system * Establish payment plans and process payment authorizations * Review debtor payments and prepare regular payment and collection reports * Negotiate settlements and prepare ...

First American

Underwriter - Loss Mitigation, REMOTE

Nevada, IA · On-site +1

$26.88 - $35.82/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manages a caseload of files including all steps necessary from application to modification. Updates ... Knowledge of Consumer Finance Protection Bureau (CFPB) and Fair Debt Collection Practices Act ...

nLeague

Senior .NET Developer

Des Moines, IA · On-site

$53.75 - $68.25/hr

... collection and reporting tools. As a vital member of our team, you will play a key role in ... Proactively managing technical debt and driving continuous improvement throughout development ...

Collabera

Credit & Collections Analyst

Johnston, IA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... debtor information Negotiate payment plan modifications according to established policies and ...

Kelly Services

Customer Account Specialist

Johnston, IA

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... account management * Collecting past due accounts using available technology and collection ... Reviewing payment history and account information, updating/confirming debtor information, and ...

FARMER MAC

Analyst - Loan Servicing

Johnston, IA · On-site

$58K - $68K/yr

This role provides frontline service and manages relationships with attorneys, investors, field ... Perform calculations for * Debt Service Payments * Revolver draws/paydowns * Early Payoffs

Abbott

Clinical Specialist II

Davenport, IA

  • Medical

  • Retirement

Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an ... Clinical studies/data collection; * Trouble Shooting; and, * New product in-service training to ...

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Showing results 41-60

All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Iowa

Debt Collection Manager information

See Iowa salary details

$6

$21

$34

How much do debt collection manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for debt collection manager in Iowa is $21.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $26.88 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What are popular job titles related to Debt Collection Manager jobs in Iowa?

For Debt Collection Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Debt Collection Manager jobs in Iowa look for?

The top searched job categories for Debt Collection Manager jobs in Iowa are:

What cities in Iowa are hiring for Debt Collection Manager jobs?

Cities in Iowa with the most Debt Collection Manager job openings:

Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,927 per year, or $21.6 per hour.

Customer Account Specialist/Credit and Collection Analyst II

Three Point Solutions, Inc.

Johnston, IA • On-site

Full-time

Re-posted 5 days ago

Job description

Job title : Customer Account Specialist/Credit and Collection Analyst II (Preferred Fresh Graduates with CSR Background)
Client : Heavy Machine Manufacturing Company
Duration : 1 year with possible extension
Location : Johnston, IA 50131 . (Person will sit remote, but would be ideal if they are local so can come onsite if needed)
Shift : Work shifts will be between the hours of 6:55am to 6:05pm. Central Time
Description:
  • Performs credit and collection duties for large and moderately complex customer accounts, including telephone collections, account authorization, and account management.
  • Duties: Collects large and moderately complex past due accounts utilizing available technology and collection strategies.
  • Negotiates payment plans with past due customers.
  • Evaluates financial statements and other customer information and authorizes establishment of credit within the company guidelines.
  • Reviews account status;
  • Recommends and authorizes additional sales to the customer.
  • Assists with account resolutions for misapplied cash and refers problem accounts to supervisors.
  • Manages assigned accounts to maintain low levels of delinquency.

As a Customer Support Specialist, you will support our delinquent customers across all products by identifying the customer's issues and supporting them by educating, motivating and taking action to resolve delinquent accounts while retaining our customers.
In addition, you will:
  • Use telephone negotiating techniques to build and maintain company, customer and dealer relationships
  • Review payment history and account information
  • Update/confirm debtor information
  • Negotiate payment plan modifications according to established policies and procedures
  • Administer collection efforts within federal and state regulations and company policy
  • Assist with account resolutions for misapplied cash and refers problem accounts to supervisors We need an excellent communicator, both verbal and written, who thrives on solving problems and working in a global team environment. A Bachelor's degree in business or a related discipline is preferred.

We also require:
  • Minimum of 1 year of experience in customer service
  • Ability to remain seated for long periods of time to perform telephone work in a call center environment
  • Capacity to quickly change focus on work activities
  • Strong computer aptitude with the ability to learn quickly and apply new knowledge; familiar with both mainframe and software applications A strong candidate will also have:
  • Knowledge of negotiation techniques
  • Familiarity with the Client Financial policies and procedures regarding collections.

1st shift, 40 hours per week, OT is allowed but not mandatory
Visa sponsorship is not available, now or in the near future, for this position.
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