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Debt Collection Manager Jobs in Arkansas (NOW HIRING)

Zwicker & Associates, P.C.

Legal Assistant

Little Rock, AR · On-site

$19 - $20/hr

... debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial ... The successful candidate will be responsible for managing legal documents, analyzing and processing ...

Central Research

Account Representative

Lowell, AR

Job Summary The Account Representative is responsible for performing collection activities on ... Make required number of phone calls daily as determined by management * Profile debtors and obtain ...

Parkland Health

Experience with bonded debt matters. * Knowledge of both defined contribution and defined benefit ... Principles and practices for the collection and recording of information for use in reporting ...

Central Research

Account Representative

Lowell, AR · On-site

Job Summary The Account Representative is responsible for performing collection activities on ... Make required number of phone calls daily as determined by management * Profile debtors and obtain ...

Walmart

Staff, Product Manager

Bentonville, AR · On-site

$143K - $286K/yr

Data & AI: Conducts advanced product and feature analytics by structuring data collection ... Drives informed discussions with Engineering on feasibility, technical debt, and architectural ...

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All JobsDebt Collection JobsDebt Collection Manager JobsDebt Collection Manager Jobs in Arkansas

Debt Collection Manager information

See Arkansas salary details

$5

$19

$30

How much do debt collection manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for debt collection manager in Arkansas is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $23.65 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a debt collection manager?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by debt collection managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a debt collection manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What are popular job titles related to Debt Collection Manager jobs in Arkansas? For Debt Collection Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in Arkansas look for? The top searched job categories for Debt Collection Manager jobs in Arkansas are:
Debt Collection Manager jobs near you
Infographic showing various Debt Collection Manager job openings in Arkansas as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,552 per year, or $19 per hour.

Patient Collections-Full-Time M-F

MEDICAL OFFICE SYSTEMS

Russellville, AR • On-site

$14.75 - $19/hr

Full-time

Medical, Retirement, PTO

Posted 14 days ago

Job description

JOB DESCRIPTION

Position: Patient Collections

Status: Full or Part Time

The Patient Collections Representative will serve as the point of contact for patients calling into the Patient Collections. This role will be responsible for taking payments from patients and setting up payment plans, as well as responding to basic inquiries about patient billing and account status. This Patient Collections Representative will triage patient inquiries and route patients to the appropriate team member or other cross-functional team within the company. A successful Patient Collections Representative will have excellent communications skills, a proactive approach, an ability to meet deadlines, eagerness to learn and develop skills, and a commitment to the patient experience.
Responsibilities

  • Contact debtors via phone to remind them of outstanding debt
  • Negotiating payment plans
  • Maintaining accurate and detail records of all communications and payment plans
  • Investigating and resolving discrepancies or disputes related to account balances
  • Handing inbound and outbound calls
  • Collaborating with other departments to address account issues and provide comprehensive debtor support
  • Following up on missed payments and taking appropriate action based on company policies
  • Adhering to federal, state and other governing debt collection practices such as the Fair Debt Collections Practices Act (FDCPA)
  • Track collection activity and report on key metrics
  • Keep accurate and up to date records of all communications in the financial system database
  • Maintain strict confidentiality and adhere to all HIPAA guidelines
  • Providing excellent customer service

Knowledge & Skills

  • Strong negotiation and conflict resolution skills
  • Basic knowledge of accounting principles
  • Ability to successfully manage multiple tasks concurrently
  • Ability to work independently with minimal supervision
  • The ability to handle sensitive situations with empathy and professionalism, even during difficult conversations
  • Excellent organization skills
  • The ability to analyze financial data and resolve billing discrepancies
  • Excellent verbal and written communication skills
  • Ability to handle sensitive information in accordance with federal and state laws
  • Strong organization and time management skills
  • High attention to detail and accuracy
  • Excellent problem-solving skills with the ability to identify and seek support to resolve issues quickly and accurately
  • Must have average knowledge in payer explanation of benefits
  • Ability to type a minimum of 30 wpm
  • Proficiency using MS Word, Excel and Outlook

Education & Qualifications

  • High School Diploma or equivalent
  • Minimum 2 year’s experience as a debt collector, preferably in medical collections
  • CDCP or PCS certified is preferred

M-F
Full-Time
401 (k) Match Plan
Health Benefits
Paid Time Off

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