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Collections Supervisor Jobs in Arkansas (NOW HIRING)

Collections Representative

Rogers, AR · On-site

$14.25 - $18.50/hr

As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued ...

$17 - $18/hr

Collections Representative Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference! This position requires you to be on-onsite. Must live within 50 miles of ...

Collection Specialist II

Little Rock, AR · On-site

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

Collection Specialist II

Little Rock, AR

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

Collection Specialist II

Little Rock, AR · On-site

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

Collection Specialist II

Little Rock, AR

$17.75 - $24/hr

HS Diploma/GED * 3-5 years collections experience required and/or ability to perform Essential Duties and Responsibilities Specialized Training * None Computer Skills * MS Word, Outlook, Excel, Jack ...

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Showing results 1-20

Collections Supervisor information

See Arkansas salary details

$25.6K

$48.6K

$90.1K

How much do collections supervisor jobs pay per year?

As of Aug 29, 2026, the average yearly pay for collections supervisor in Arkansas is $48,557.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $54,200.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Arkansas?

For Collections Supervisor jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Arkansas look for?

The top searched job categories for Collections Supervisor jobs in Arkansas are:

What are popular job titles related to Collections Supervisor jobs in AR?

For Collections Supervisor jobs in AR, the most frequently searched job titles are:

Infographic showing various Collections Supervisor job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,557 per year, or $23.3 per hour.

Collections Representative

Rogers, AR • On-site


America's Car-Mart, Inc.
Motor Vehicle Manufacturing • 1 - 5K employees

5.8

Company rating: 5.8 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

116th of 155 rated car dealerships


$14.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join our organization. If you have a background in collections, strong communication skills, and a commitment to achieving targets, we want you on our team. As a Field Collections Representative at America's Car-Mart, you will play a crucial role in ensuring the financial health of our business while providing excellent customer service to our valued customers. Join a company recognized by Forbes as one of America’s Best Mid-Size Employers!

Compensation: Hourly plus monthly bonus eligibility

Upon becoming a new Account Representative, you will have the chance to engage in a bonus plan with a potential monthly value of up to $425. Your eligibility to participate begins on the first day of the month following your start date, and the bonus will be disbursed in the subsequent month.

Duties and Responsibilities:

  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document all customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements related to collections

Benefits:

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you are ready to embark on a rewarding career with a company that values its employees, apply now! Join America's Car-Mart and be a part of our success story.

Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.

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