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Debt Collection Manager Jobs in California (NOW HIRING)

Debt Collector

Riverside, CA · On-site

$18 - $27/hr

Document all collection activity, promises to pay, payment plans, and relevant debtor communications in case management systems. * Coordinate with attorneys to escalate accounts for litigation ...

Associate Attorney

Tustin, CA · On-site

$100K - $125K/yr

... case management conferences, and trials. Preferred Experience and Skills * 1+ years of civil litigation experience, preferably including consumer debt, collection defense, or related consumer ...

... case management conferences, and trials. Preferred Experience and Skills * 1+ years of civil litigation experience, preferably including consumer debt, collection defense, or related consumer ...

... case management conferences, and trials. Preferred Experience and Skills * 1+ years of civil litigation experience, preferably including consumer debt, collection defense, or related consumer ...

Collector (Onsite)

Oceanside, CA · On-site

$24.46 - $36.69/hr

Complies to The Fair Debt Collection Practices Act (FDCPA). * Achieves department and individual production goals as set by Collections Management. * Handles all communications with members via ...

Collections Management

La Mirada, CA · On-site

$72K - $85K/yr

Prepare and present aging, DSO, collection effectiveness, and bad-debt reports for senior management. * Support month-end close activities related to collections, reserves, and write-offs. * Maintain ...

Extensive knowledge of the Rosenthal Fair Debt Collection Practices Act This position will reside in Los Angeles, California reporting to the Managing Attorney. This is a full-time position with a ...

Providing excellent customer service regarding customer billing, collection issues, invoice ... Ability to prioritize and manage multiple responsibilities * Experience Preferred. Company ...

Collections Sr. Supervisor

Irvine, CA · On-site +1

$70K - $75K/yr

You will lead, coach, and motivate a team of collection specialists to maximize recoveries and ... Manage and track collections accounts, loss mitigation negotiations, and debt settlement accounts ...

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Debt Collection Manager information

See California salary details

$7

$22

$35

How much do debt collection manager jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for debt collection manager in California is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

How much do collection managers make in the US?

Collection managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced professionals and those in larger organizations earning higher wages. Salaries can vary based on location, experience, and the size of the organization, and the role often requires strong negotiation and communication skills.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Senior Debt Recovery Manager, which often require extensive experience and leadership skills. These positions can offer salaries exceeding $80,000 to $100,000 annually, especially in large organizations or specialized industries like healthcare or commercial finance.

What qualifications do I need to be a debt collector?

To become a debt collection manager, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in business, finance, or a related field. Relevant skills include strong communication, negotiation, and organizational abilities, along with knowledge of debt collection laws and regulations. Experience in collections or customer service is often required, and certifications such as the Certified Collection Professional (CCP) can enhance prospects.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.

What is the role of a debt collection manager?

A debt collection manager oversees the process of recovering overdue payments from customers or clients. They develop strategies, supervise collection staff, ensure compliance with laws, and use collection software to track accounts. Strong communication, negotiation skills, and knowledge of debt recovery regulations are essential for this role.
What job categories do people searching Debt Collection Manager jobs in California look for? The top searched job categories for Debt Collection Manager jobs in California are:
What cities in California are hiring for Debt Collection Manager jobs? Cities in California with the most Debt Collection Manager job openings:
Used Auto Dealership Debt Collector

Used Auto Dealership Debt Collector

Thousand Oaks Toyota

Thousand Oaks, CA • On-site

$16.75 - $21.75/hr

Full-time

Posted 29 days ago


Job description

Full-Time Debt Collector
Used Auto Dealership
We are a growing used auto dealership seeking a full-time Debt Collector to join our team. This role is responsible for managing customer accounts, processing payments, and collecting delinquent debt while maintaining a professional and respectful approach with consumers.
Key Responsibilities
Debt Collection Activities
  • Initiate contact with customers via phone calls, emails, text messages, and written correspondence to collect payments
  • Perform ordinary installment payment billing activities, including:
    • Sending monthly statements
    • Issuing payment coupons and reminders
  • Manage delinquent accounts through:
    • Collection calls and letters
    • Coordinating and directing vehicle repossessions when necessary
  • Maintain accurate records of all collection activity in compliance with applicable laws and company policies

Payment Processing
  • Accept and process consumer payments
  • Handle routine monthly payments accurately and efficiently
  • Post payments and update account records in dealership systems

Requirements
Required Skills & Qualifications
  • Ability to work well under pressure in a fast-paced environment
  • Exceptional verbal and written communication skills
  • Strong self-motivation and time management skills
  • Positive, professional attitude in the workplace
  • Computer literacy, including basic data entry and email communication
  • Prior collections or auto finance experience is a plus (but not required)

Compensation & Benefits
  • Competitive pay (based on experience)
  • Full-time