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Debt Collection Manager Jobs in California (NOW HIRING)

Debt Collector

Riverside, CA · On-site

$18 - $27/hr

Document all collection activity, promises to pay, payment plans, and relevant debtor communications in case management systems. * Coordinate with attorneys to escalate accounts for litigation ...

Document all collection activity, promises to pay, payment plans, and relevant debtor communications in case management systems. * Coordinate with attorneys to escalate accounts for litigation ...

... case management conferences, and trials. Preferred Experience and Skills * 1+ years of civil litigation experience, preferably including consumer debt, collection defense, or related consumer ...

... case management conferences, and trials. Preferred Experience and Skills * 1+ years of civil litigation experience, preferably including consumer debt, collection defense, or related consumer ...

... case management conferences, and trials. Preferred Experience and Skills * 1+ years of civil litigation experience, preferably including consumer debt, collection defense, or related consumer ...

Extensive knowledge of the Rosenthal Fair Debt Collection Practices Act This position will reside in Los Angeles, California reporting to the Managing Attorney. This is a full-time position with a ...

Extensive knowledge of the Rosenthal Fair Debt Collection Practices Act This position will reside in Los Angeles, California reporting to the Managing Attorney. This is a full-time position with a ...

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Providing excellent customer service regarding customer billing, collection issues, invoice ... Ability to prioritize and manage multiple responsibilities * Experience Preferred. Company ...

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Debt Collection Manager information

See California salary details

$7

$22

$35

How much do debt collection manager jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for debt collection manager in California is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Debt Collection Manager vs Debt Collector?

AspectDebt Collection ManagerDebt Collector
ResponsibilitiesOversees collection teams, develops strategies, manages accounts, and ensures complianceContacts debtors, negotiates payments, and follows up on overdue accounts
Required CredentialsHigh school diploma or equivalent; experience in collections; sometimes certifications in debt managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, supervisory role, team managementField or office, direct debtor contact
Industry UsageUsed in financial services, collections agencies, and corporate financeCommonly employed in collections agencies and debt recovery firms

The Debt Collection Manager oversees collection teams and strategies, focusing on managing accounts and compliance. In contrast, a Debt Collector directly contacts debtors to recover overdue payments. While both roles require similar credentials, the manager's role is supervisory and strategic, whereas the collector's role is operational and debtor-facing.

What are the key skills and qualifications needed to thrive as a Debt Collection Manager, and why are they important?

To thrive as a Debt Collection Manager, you need strong leadership abilities, knowledge of debt collection laws, and experience in account management, often supported by a degree in finance, business, or a related field. Familiarity with debt collection software (like FICO or Experian systems), CRM platforms, and relevant compliance certifications is typically required. Excellent negotiation, conflict resolution, and communication skills help build effective teams and maintain client relationships. These skills are crucial for ensuring regulatory compliance, maximizing collections, and fostering a productive team environment.

What are some common challenges faced by Debt Collection Managers, and how can they be addressed?

Debt Collection Managers often encounter challenges such as motivating their teams to achieve collection targets, handling difficult negotiations with debtors, and ensuring compliance with relevant regulations. Addressing these challenges involves providing ongoing training, fostering open communication within the team, and implementing effective performance tracking systems. Additionally, staying up to date with legal requirements and ethical standards is essential for maintaining a positive reputation and avoiding legal issues.

What does a Debt Collection Manager do?

A Debt Collection Manager oversees the operations and staff responsible for recovering outstanding debts owed to a company or organization. Their duties include setting collection policies, monitoring collection activities, ensuring compliance with laws and regulations, and developing strategies to maximize recovery rates. They often handle escalated cases, train new collectors, and report on collection performance to senior management. Effective Debt Collection Managers balance assertive recovery efforts with professionalism and customer service.
What are popular job titles related to Debt Collection Manager jobs in California? For Debt Collection Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Debt Collection Manager jobs in California look for? The top searched job categories for Debt Collection Manager jobs in California are:
What cities in California are hiring for Debt Collection Manager jobs? Cities in California with the most Debt Collection Manager job openings:
Infographic showing various Debt Collection Manager job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,205 per year, or $22.7 per hour.

Debt Collector

Bemis Law Offices

Riverside, CA • On-site

$18 - $27/hr

Full-time

Posted 25 days ago

Be an early applicant


Job description

Job Summary
The Debt Collector is responsible for contacting debtors, reconciling accounts, and managing receivable portfolios to maximize recovery while ensuring compliance with applicable law and firm standards. The role requires a professional approach to communication and documentation of collection efforts. 
Detailed Duties & Responsibilities:
  • Contact debtors, attorneys, insurance carriers (phone, mail, email) to negotiate payments and resolves account balances.
  • Review account history and client files to determine status of claims and best collection strategies.
  • Document all collection activity, promises to pay, payment plans, and relevant debtor communications in case management systems.
  • Coordinate with attorneys to escalate accounts for litigation, judgment enforcement, or alternative resolution.
  • Fast pace, high volume case workload.
  • Prepare and maintain accurate account notes and reports.
  • Respond to debtor inquiries and verify account information.
  • Maintain compliance with FDCPA and other applicable federal/state regulations.
  • Communicate with internal staff and clients regarding account status.
  • Follow firm policies on confidentiality, professional conduct, and ethical collection practices. 
  • Perform other tasks as assigned.

KSAOs:
  • Knowledge of debt collection practices, customer service principles, and negotiation techniques.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organization skills.
  • Ability to handle sensitive information and difficult conversations professionally.
  • Proficient with data entry, CRM/case management software, and MS Office.

Education & Experience:
  • High School Diploma/GED required; college coursework or degree preferred.
  • 1+ year of collections experience in legal or financial environment preferred.

Wage & Compensation:
Estimated Wage Range: $18.00–$27.00/hour
(Determined by experience, skills, and compliance with wage laws.)
Reasonable Accommodation Disclaimer
The Law Offices of Gary A. Bemis APC is committed to providing reasonable accommodations to qualified individuals with disabilities. Individuals requiring accommodation in the application or interview process should contact Human Resources. Accommodations will be made in accordance with applicable federal and California law.
No Discrimination Policy
The Firm is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, California state, or local law.
At-Will Employment
Employment with the Law Offices of Gary A. Bemis APC is at-will. This means either the employee or the firm may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law.