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Debt Collection Jobs in Indiana (NOW HIRING)

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements * Education - High School diploma or GED * An in-depth understanding of collections and ...

OneMain Financial

Collections Specialist

Evansville, IN

$17.75 - $23.75/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements * Education - High School diploma or GED * An in-depth understanding of collections and ...

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$6

$21

$34

How much do debt collection jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for debt collection in Indiana is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may prefer prior experience in collections or customer service. Licensing or registration may be required depending on state regulations.

What are the key skills and qualifications needed to thrive as a Debt Collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

How much money do debt collectors make?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and whether they work for a company or independently. Many positions include commission or bonuses based on recovery rates, and strong communication skills are essential for success in this role.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

How much do debt collectors earn?

Debt collectors typically earn an average annual salary ranging from $30,000 to $50,000, depending on experience, location, and employer. Many positions include commission or bonuses based on recovery performance, and strong communication skills are essential for success in this role.

What jobs pay 4000 a week without a degree?

In debt collection, high earnings of $4,000 or more per week are uncommon without experience or specialized skills. Most roles in this field pay hourly or commission-based, with top collectors earning higher incomes through performance, but reaching $4,000 weekly typically requires advanced skills, certifications, or managerial positions. Alternative high-paying jobs without a degree include sales, real estate, or certain trades, but they also depend on experience and performance.
What are popular job titles related to Debt Collection jobs in Indiana? For Debt Collection jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Debt Collection jobs in Indiana look for? The top searched job categories for Debt Collection jobs in Indiana are:
What cities in Indiana are hiring for Debt Collection jobs? Cities in Indiana with the most Debt Collection job openings:
Debt Collection jobs near you
Infographic showing various Debt Collection job openings in Indiana as of July 2026, with employment types broken down into 85% Full Time, 6% Part Time, 6% Temporary, and 3% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.
Customer Service Specialist - Hybrid

Customer Service Specialist - Hybrid

Carrington Mortgage Services

Westfield, IN • On-site

$20 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Carrington Mortgage Services rating

8.1

Company rating: 8.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

The Customer Service Specialist will provide professional and knowledgeable assistance to borrowers in a call center environment. Will receive inbound calls on a daily basis and respond to customer inquiries and concerns. Quickly identify problems and provide effective solutions that best meet the needs of CMS and our borrowers. Coach borrowers on the best ways to bring their loans to a current state through education of alternative forms of resolution. Place outbound calls to support various corporate initiatives. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. This position pays $20.00/hr plus monthly incentive bonus. We offer an additional $1.50/hr for the bilingual (hispanic speaking) skill set after training.

  • Receive inbound calls and assist with various customer questions or concerns
  • Research modification requests; provide status on payments and payoff inquiries; review short sale requests; provide vendor information on Real Estate Owned (REO) properties; verify payment history and new servicer contact information; process payments
  • Assist with loan servicing website payments, denied access, password resets
  • Respond to escrow, loss draft and closing document inquiries
  • Suggest alternatives to borrowers who show an inability to pay, by offering loan modifications, short sales, Deed in Lieu of Foreclosure, and/or possible refinancing
  • Interact with different departments, checks status on a loss draft, short sale, Deed in Lieu of Foreclosure, modification/refinance requests, payment/credit disputes, escrow refunds, vendors for REO properties, repayment plans, and down payments on foreclosure pending mortgages
  • Negotiate reasonable payment arrangements with borrowers, in accordance with department policies and procedures and in compliance with the Fair Debt Collection Practices Act
  • Support specialized calling campaigns as required, based on business needs
  • Maintain consistent attendance to ensure fulfillment of essential duties and responsibilities

Company Description

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com.
What We Offer:
• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

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