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Debt Collection Jobs in Indiana (NOW HIRING)

Collections Specialist

Evansville, IN

$17.75 - $23.75/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations Requirements * Education - High School diploma or GED * An in-depth understanding of collections and ...

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Debt Collection information

See Indiana salary details

$6

$21

$34

How much do debt collection jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for debt collection in Indiana is $21.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $27.21 per hour, depending on experience, location, and employer.

What is debt collection?

Debt collection is the process of pursuing payments of debts owed by individuals or businesses. Collection agencies or internal company departments contact debtors to recover outstanding amounts, often after the original creditor has been unsuccessful in collecting the debt. The process may involve phone calls, written notices, and in some cases, legal action. Debt collectors must follow regulations that protect consumers, such as the Fair Debt Collection Practices Act (FDCPA) in the United States. The goal is to recover as much of the owed amount as possible while complying with legal and ethical standards.

What are the key skills and qualifications needed to thrive as a debt collector, and why are they important?

To thrive as a Debt Collector, you need strong negotiation abilities, knowledge of financial regulations, and typically a high school diploma or equivalent. Familiarity with collections management software, customer relationship management (CRM) systems, and sometimes certification in debt collection practices is beneficial. Excellent communication, resilience, and problem-solving skills help build rapport and handle difficult conversations with debtors. These skills are crucial for maximizing successful collections while maintaining compliance and positive client relationships.

What are some common challenges faced by debt collectors and how can they be managed effectively?

Debt collectors often encounter challenges such as dealing with uncooperative or distressed customers, managing high call volumes, and adhering to strict regulatory requirements. Effective communication skills, empathy, and resilience are crucial for handling difficult conversations and finding solutions that work for both the debtor and the organization. Many companies provide ongoing training, team support, and access to compliance resources to help collectors navigate these challenges and maintain high ethical standards.

What is the difference between Debt Collection vs Credit Analyst?

AspectDebt CollectionCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collectionsBachelor's degree in finance, economics, or related field
Work EnvironmentCollections agencies, banks, or credit firms; often fast-paced and target-drivenBanking institutions, corporations; analytical and office-based
Employer & Industry UsageUsed by debt collection agencies, financial institutionsUsed by banks, credit companies, and financial services

Debt Collection and Credit Analyst roles share some financial knowledge but differ in focus. Debt collectors primarily recover overdue payments, often working in high-pressure environments, while credit analysts evaluate creditworthiness to inform lending decisions. Both roles require financial understanding but serve different functions within the credit industry.

How to get a job as a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent and must pass a background check. Relevant skills include communication, negotiation, and knowledge of debt collection laws; some employers may require certification or training programs. Entry-level positions often involve on-the-job training and may require a valid driver's license for fieldwork.

Is it hard to be a debt collector?

Being a debt collector can be challenging as it requires strong communication skills, persistence, and the ability to handle difficult conversations. The job often involves working under pressure to meet collection targets and may require knowledge of relevant laws and regulations. Success in this role depends on interpersonal skills and resilience.

What qualifications do I need to be a debt collector?

To become a debt collector, candidates typically need a high school diploma or equivalent. Employers often require good communication skills, the ability to handle stressful situations, and may provide on-the-job training; some positions may also require a valid driver's license and background checks. Certification is not mandatory but can enhance job prospects and credibility in the field.

What are the most commonly searched types of Debt Collection jobs in Indiana?

The most popular types of Debt Collection jobs in Indiana are:

What cities in Indiana are hiring for Debt Collection jobs?

Cities in Indiana with the most Debt Collection job openings:

Infographic showing various Debt Collection job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,515 per year, or $21.9 per hour.

Director, Debt Capital Markets

First Merchants Bank

Jeffersonville, IN

Full-time

Re-posted yesterday


First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

88th of 171 rated banks


Job description

First Merchants Bank is seeking a Director, Debt Capital Markets to join our team! This position will partner with the Managing Director, Debt Capital Markets to support and implement the growth strategies to facilitate the distribution of syndicated credit facilities, establish and grow key relationships with partner banks, and acquire/manage a portfolio of syndicated loans.

Essential Duties and Responsibilities:

  1. Active in-person calling program with existing Bank Partners and on Bank Prospects.
    1. Ability to Interface with Senior Executives at Partner Banks to articulate First Merchants expertise and capabilities in leading transactions.
    2. Understand our Bank Partners underwriting and return criteria by asset class.
    3. Understand our Bank Partners approval process and response time to FMB opportunities.
    4. Maintain tracking database on Bank Partners.
  2. Assist with management of individual sell side transactions through the Syndication process.
    1. Identify potential universe of Banks who might partner on a given opportunity.
    2. Manage Early Assessment process with identified banks.
    3. Manage communication with banks as deal moves through Syndication process.
    4. Communicate with Structure team and Relationship Managers on feedback from Banks on in market opportunities.
    5. Contributor to Credit Information Memorandum and Confidential Flash Memorandum.
  3. Assist in the Loan Structuring of New Opportunities based on knowledge gained from working with Bank Partners and Bank Prospects.
  4. Schedule and participate in calls with Managing Director, Debt Capital Markets.
  5. Manage Approved Bank Partner list including criteria to add or remove Partners.
  6. Contribute to the development of marketing/collateral material for Debt Capital Markets.
  7. Utilize bank reporting tools to ensure syndication exposure are properly documented and tracked, and prepare various scheduled management reports.
  8. Assist with projects and in developing new or refining existing efficiencies and processes as required.
  9. Remain current with all applicable regulations.

Position Requirements:

  • Bachelor’s degree in accounting, business administration, economics, finance, marketing, mathematics or a related field.
  • A minimum of seven (7) years of relationship management, capital markets, or related experiences in the financial services industry.

Preferred Requirements:

  • Master’s degree in business administration
  • Previous experience with Syndicated Credit Facilities including loan documentation for commercial and real estate companies is a plus.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!


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