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Director Of Collections Jobs in Indiana (NOW HIRING)

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General Purpose The primary purpose of your job position is to direct the day-to-day functions of ... Keeps abreast of collections and A/R on a daily basis. * Develops and executes creative ideas to ...

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Director Of Collections information

See Indiana salary details

$54.2K

$96.3K

$156.1K

How much do director of collections jobs pay per year?

As of Aug 10, 2026, the average yearly pay for director of collections in Indiana is $96,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What does a director of collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the primary challenges a director of collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What are the key skills and qualifications needed to thrive as a director of collections?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.
What are the most commonly searched types of Of Collections jobs in Indiana? The most popular types of Of Collections jobs in Indiana are:
What are popular job titles related to Director Of Collections jobs in Indiana? For Director Of Collections jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Director Of Collections jobs in Indiana look for? The top searched job categories for Director Of Collections jobs in Indiana are:
What cities in Indiana are hiring for Director Of Collections jobs? Cities in Indiana with the most Director Of Collections job openings:
Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $96,271 per year, or $46.3 per hour.

Ordinance Violations & Traffic Bureau Clerk

City of Jeffersonville

Jeffersonville, IN • On-site

Full-time

Posted 3 days ago

New

Job description

Salary: $17.00 base rate

Job Title: Ordinance Violation/ Traffic Bureau Clerk

Department: City Clerk's Office

Reports To: City Clerk

Directs Work Of: N/A

FLSA Status: Non-Exempt

Revised: 4/1/2022

EEO-4 Classification: Administrative Support

Normal Work Hours: 8:30 a.m. to 4:30 p.m.

Normal Work Days: Monday through Friday

Education and/or Experience: Must possess at least a high school diploma/GED and a minimum of 2 years administrative/clerical office support experience. Prefer 1-2 year degree/certificate in secretarial/clerical program. Knowledge of local court rules; legal terminology; court records maintenance, and retention and destruction helpful. Equivalent combination of education, skills and experience may be considered.

SECOND DEPUTY CITY CLERK

Class specifications are intended to present a descriptive list of the range of duties

performed by employees in the class. Specifications are not intended to reflect all duties

performed within the job.

SUMMARY DESCRIPTION

Under administrative direction, independently performs a variety of responsible,

confidential and complex professional, administrative, technical, programmatic duties in

support of the and City Clerks Office, Ordinance/Traffic Violations Bureau ; assists in preparing City Council agendas and packets, and alternates as recording secretary for City Council meetings as assigned; assists in maintaining official City records performs records management functions.

SUPERVISION

Receives direction from the Chief Deputy City Clerk/City Clerk.

ESSENTIAL FUNCTIONS AND IMPORTANT DUTIES Serves as 2nd Deputy Clerk Ordinance Violations/Traffic Bureau

1. Process all Traffic (nonmoving violations) / Ordinances Violations issued by JPD and Animal Control

2. Keep complete record of all cases showing the name of a person cited, the disposition of the case, and an account of the fees, fines, penalties, forfeitures, judgments, executions, decrees, and orders.

3. Generate all notifications to be sent to defendants for notice of Pre Trial Conferences, assessed fines and fees associated with local ordinance violations.

4. Contact defendants after citation is processed to notify of fines and process for Pre Trail Conference.

5. Collect all fees, fines, penalties and forfeitures, judgments, executions, and money accruing to the City from the enforcement ordinances.

6. Prepare Report of Collections and deposit information for Finance Department allocating deposit of funds into proper locations upon collection of fines.

7. Enter disposition data into the computer, send necessary forms and notices to BMV/County Court.

8. Prepare and keep updated records for a hard copy of cases to file appropriately as closed.

9. Maintain and organize all hard copies of closed and transferred cases. Follow case progression and keep an updated record for actions taken in transferred cases. Archive cases as necessary.

10. Work independently generating and maintaining court calendars for monthly Pre Trial Conferences and communicating with both legal and defendants the schedule.

11. Utilize various computer applications and software packages; enter and maintain data; generate reports from a database or network system; create documents using word processing software.

12. Balance Data Design accounting software with Report of Collections ensuring fund numbers are correct for deposit.

13. Balance and maintain cash drawer receiving payments and turning in funds collected on a daily basis.

14. Effectively communicate with outside government agencies (County Courts and Indiana BMV) preparing requested documents for SR16 transmissions under direct supervision of City Clerk/ Deputy Clerk. Organize and copy requested court dispositions acting as Court Clerk for records from Jeffersonville City Court (Abolished in 2015) as directed.

15. Type and proofread a variety of reports, letters, and correspondence either from rough draft, verbal instruction, or independently composing documents.

16. Answer and respond appropriately to all incoming phone calls requesting information.

17. Assist public with directory in City Hall and location departments as needed.

18. Prepare and revise various operating procedures, instruction manuals, forms, and reports when instructed by City Clerk.

19. Acts as support in the operations and services of the City Clerks Office when directed.

20. Will obtain a general knowledge of local City Government, paying specific detail to City Council procedures and rolls.

21. Train to operate and control camera and audio recording equipment in order to act as backup to Deputy Clerk.

22. Train to assist Clerk in preparation for City Council meeting as requested.

23. Assists in developing, implementing and overseeing office operational standards and procedures for the City Clerks Office.

QUALIFICATIONS

Knowledge of:

Operations, services, and activities of a municipality including the policies and procedures related to the function and statutory obligations of the City Clerks Office.

Business letter writing and basic report preparation techniques.

Modern office procedures, methods, and equipment including computers and related software applications such as word processing, spreadsheets, and databases.

Office management principles, methods, and procedures.

Principles and procedures of record keeping and filing.

Practices used in minute taking and preparation.

Methods and techniques of proper phone etiquette.

Methods and techniques of public relations.

English usage, spelling, grammar, and punctuation.

Pertinent Federal, State and local laws, codes, and regulations including those governing the maintenance of records by a public agency.

Mathematical principles.

Research procedures used in searching of public records.

Ability to:

Perform responsible and difficult administrative and secretarial support duties involving dependent judgment and personal initiative.

Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.

Learn, interpret, and apply administrative and departmental policies and procedures.

Provide information and organize material in compliance with laws, regulations and policy.

Work cooperatively with City officials and outside agencies.

Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.

Respond tactfully, clearly, concisely, and appropriately to inquiries from the public or other agencies on sensitive issues in area of responsibility.

Type at a speed necessary for successful job performance.

Take and transcribe dictation, if required by the position, at a speed necessary for successful job performance.

Research, compile, and interpret data.

Independently prepare clear, concise, and accurate records, reports, and correspondence.

Implement and maintain filing systems and records management systems.

Maintain confidentiality of information.

Work independently in the absence of supervision.

Plan and organize work to meet changing priorities and deadlines.

Take responsibility and exercise good judgment in recognizing the scope of authority to be exercised in the capacity of a clerk to a public officer.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Education/Training

High School Diploma. Knowledge in business principles, business administration.
Proficient use of relevant software applications Word, Excel, PowerPoint, etc.
Good command of English language.
Experience in information and communication management.
Data entry skills

Experience:

Minimum for four (4) years experience in Court administration and secretarial experience involving direct support for executive-level officials, experience handling a high level of public contact, experience to include administrative experience in a municipal or other governmental agency.

TOOLS AND EQUIPMENT USED

Requires frequent use of personal computer, including word processing, database and spreadsheet programs, telephone, copy and fax machines, and all tools and equipment necessary, to successfully perform the essential and important duties of the position.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

On a continuous basis, sit at a desk and in meetings for long periods of time.

Intermittently twist to reach equipment-surrounding desk. Perform simple grasping and fine manipulation.

Communicate extensively through the use of a telephone and communicate through written means. Attend evening meetings as required, and may berequired to travel out of the City to attend meetings and/or conferences.

Environment: Standard office setting; extensive public contact, may be required to work extended hours including evenings to attend meetings.

Physical: Primary functions require sufficient physical ability to work in an office setting and operate office equipment.

Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.

Hearing: Hear in the normal audio range with or without correction.