1

Debt Collections Manager Jobs in Indiana (NOW HIRING)

Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. * Familiarity with debt collection laws, regulations, and compliance ...

Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone ... collections or related customer service roles, preferably in a financial or credit environment.

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

Collections Specialist Job Location: Indianapolis, IN Job Type: Full-Time * ... Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors through phone ...

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations ... A high degree of self-management to successfully prioritize workday * Excellent communication ...

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

Maintain compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations ... A high degree of self-management to successfully prioritize workday * Excellent communication ...

Healthcare Collections Specialist

La Porte, IN · On-site

$17.25 - $23.25/hr

Maintain a confidential and orderly remote work area. * Assist with obtaining and updating debtors ... Ability to stay on task with little or no management supervision * Demonstrate initiative and ...

Be Seen First

Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

PURPOSE The Collections Specialist is to facilitate the collection of monies owed to SMC ... bad debt * Provide sales and management information updates related to A/R * Resolve customer ...

... the legal and collections departments in managing delinquent accounts and facilitating the legal recovery process. This position involves preparing legal documents related to debt recovery ...

... the legal and collections departments in managing delinquent accounts and facilitating the legal recovery process. This position involves preparing legal documents related to debt recovery ...

Reduce bad debt and improve cash collections. Denials & Appeals Management * Oversee denial management programs. * Coordinate appeals processes. * Perform root-cause analysis and corrective actions.

next page

Showing results 1-20

Debt Collections Manager information

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are popular job titles related to Debt Collections Manager jobs in Indiana?

For Debt Collections Manager jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Debt Collections Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Collections Specialist

Indianapolis, IN • On-site

ALOIS LLC
Recruiting and Staffing Services • 51 - 200 employees

Full-time

Re-posted 5 days ago


Job description

Job Title       : Collections Specialist
Locations     : Indianapolis, IN
Duration       : Direct Hire (Hybrid)
 
Job Description:
  • The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts.
  • Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements.
  • Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns.
  • Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner.
  • Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors.
 
Education:
  • High school diploma or equivalent; some college coursework in business or related fields is preferred.
  • 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment.
  • Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.
  • Familiarity with debt collection laws, regulations, and compliance requirements.

If you have any questions or require further clarification, please do not hesitate to contact me via email at janvi.patel@aloissolutions.com I eagerly anticipate your response.