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Collection Manager Jobs in Indiana (NOW HIRING)

Marion Health

Collection Specialist

Marion, IN

$16.50 - $22.25/hr

Maintains knowledge of managed care contracts, state and federal guidelines, and departmental ... Responsible for accurate collection and posting of all payment, adjustment, discount, and denial ...

Marion Health

Collection Specialist

Marion, IN · On-site

$16.50 - $22.25/hr

Maintains knowledge of managed care contracts, state and federal guidelines, and departmental ... Responsible for accurate collection and posting of all payment, adjustment, discount, and denial ...

Aon Corporation

Collection Specialist I

Fort Wayne, IN · Hybrid

$40K - $45K/yr

Recurrent reviews of portfolio performance with management. * Provide specialized support by ... Administer Collection contacts via phone, e-mails, and letters. * Analyze Business Units needs as ...

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Aon Corporation

Collection Specialist II

Fort Wayne, IN · Hybrid

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN ... Recurrent reviews of portfolio performance with management and correspond with corporate accounting ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · On-site

$45K - $60K/yr

Aon is hiring for a Collection Specialist. This is a hybrid position, located in Fort Wayne, IN ... Recurrent reviews of portfolio performance with management and correspond with corporate accounting ...

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Collection Manager information

See Indiana salary details

$29.5K

$55.9K

$103.7K

How much do collection manager jobs pay per year?

As of May 30, 2026, the average yearly pay for collection manager in Indiana is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Indiana? The most popular types of Collection jobs in Indiana are:
What are popular job titles related to Collection Manager jobs in Indiana? For Collection Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Indiana look for? The top searched job categories for Collection Manager jobs in Indiana are:
What cities in Indiana are hiring for Collection Manager jobs? Cities in Indiana with the most Collection Manager job openings:
Collection Manager jobs near you

Debt Collections Supervisor

Blitt and Gaines, P.C.

Merrillville, IN • On-site

Full-time

Posted 13 days ago

Job description

We are seeking a highly organized and detail-oriented Collections Supervisor to oversee our collections department. As a Collections Manager, you will be responsible for developing and implementing strategies to effectively manage and collect outstanding debts owed to our organization. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to lead a team to achieve departmental goals.
Collections Supervisor Responsibilities
  • Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
  • Manage a team of collections agents, providing guidance, support, and training as needed.
  • Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
  • Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
  • Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
  • Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
  • Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
  • Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.
  • Prepare regular reports on collections activities, presenting data and insights to upper management.
  • Develop and maintain relationships with debt settlement agencies, attorneys, and other service providers as necessary.

Required Skills
  • Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts.
  • Strong knowledge of collection practices, laws, and regulations
  • Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines.
  • Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
  • Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions.
  • Proficiency in using collections software and systems.
  • Strong problem-solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
  • Excellent attention to detail, ensuring accuracy in all records and communications.
  • Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

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