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Collection Director Jobs in Indiana (NOW HIRING)

The Business Office Director will manage and direct the activities of the business office (billing, collection, financial counseling and data processing) staff. Implement policies and procedures ...

The Business Office Director will manage and direct the activities of the business office (billing, collection, financial counseling and data processing) staff . Implement policies and procedures ...

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Collection Director information

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What are the most commonly searched types of Collection jobs in Indiana? The most popular types of Collection jobs in Indiana are:

Refuse Collection Driver - DPW-Solid Waste Services

City of Indianapolis and Marion County

Indianapolis, IN • On-site

$24.44/hr

Other

Posted 29 days ago


Job description

Overview Position is responsible for operating various types of refuse collection equipment. Position Responsibilities Directs the collection of solid waste materials. Performs daily vehicle inspection prior to start of each scheduled shift.

Provides assistance in directing the work of assigned personnel. Follows all safety regulations pertaining to refuse collection equipment performance and driving, as well as DOT federal guidelines. Works assigned schedule.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time. Qualifications High School diploma or GED equivalent required. A valid Commercial Driver's License (CDL Class B), the ability to pass a pre-employment driving physical, the ability to lift and carry items weighing 25 pounds or more and the ability to operate equipment to which assigned is required.

Operate various refuse collection equipment. Ability to perform the following: straight pulling, pulling hand over hand, reaching above the shoulder, pushing, walking, standing, kneeling, and repeat bending. Refuse Collection Driver must have the ability to communicate effectively, both written and oral.

Collection Driver must be able to read and navigate a map. Collection Driver must pass a pre-employment physical and drug screen. Maintaining a valid Indiana Class B Commercial Driver License is required.

Must possess and maintain a valid Class B CDL with air breaks. Must possess and maintain a valid Class B Commercial Drivers License before reporting to work. Working Conditions May be required and assigned to operate a motor vehicle in the performance of duties.