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Collection Director Jobs in Indiana (NOW HIRING)

JLL

Data Collection Specialist II

Indianapolis, IN · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... No direct supervisory responsibilities. QUALIFICATIONS, EDUCATION and EXPERIENCE * Ability to ...

UHS

DIR - BUSINESS OFFICE

Jeffersonville, IN · On-site

The Business Office Director will manage and direct the activities of the business office (billing, collection, financial counseling and data processing) staff. Implement policies and procedures ...

UHS

DIR - BUSINESS OFFICE

Jeffersonville, IN · On-site

The Business Office Director will manage and direct the activities of the business office (billing, collection, financial counseling and data processing) staff . Implement policies and procedures ...

UHS

DIR - BUSINESS DEVELOPMENT

Bloomington, IN

Responsibilities The Director of Business Development oversees the provision of Sales, Marketing ... data collection and analysis, interpretation, application and, evaluation; strategic planning ...

Compassionate Health Services

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Director of Nursing DON

Fort Wayne, IN · On-site

$45 - $55/hr

The Director will be responsible for fostering a collaborative environment that promotes ... Oversees data collection for quality management, statistics and reports for evaluating Agency ...

Compassionate Health Services

Be Seen First

Director of Nursing DON

Fort Wayne, IN · On-site

$45 - $55/hr

The Director will be responsible for fostering a collaborative environment that promotes ... Oversees data collection for quality management, statistics and reports for evaluating Agency ...

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Collection Director information

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.
What are the most commonly searched types of Collection jobs in Indiana? The most popular types of Collection jobs in Indiana are:
Collection Director jobs near you
Division Collection Manager

Division Collection Manager

GPC - Genuine Parts Company

Fort Wayne, IN • On-site

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Genuine Parts Company rating

6.8

Company rating: 6.8 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

220th of 341 rated retail wholesalers

Job description

SUMMARY:
The Division Collection Manager works to collect on outstanding customer accounts receivable balances.

JOB DUTIES:
• Reviews collection reports, prioritizes, and pursues assigned accounts for collections.
• Uses problem solving techniques to ensure payment.
• Audits delinquent accounts considered to be uncollectible to ensure maximum efforts are taken before recommending accounts to be placed with a collection agency or attorney.
• Identifies and prevents credit risk and receivables related loss.
• Evaluates customer records based on payment history and recommends that accounts are closed, credit limit reduced, or extended.
• Communicatees and works with branches on their Accounts Receivable balances.
• Manages a small team of employees. Responsible for hiring, training, development, and discipline.
• Assists branches as needed in using Accounts Receivable software.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE:
Typically requires a bachelor's degree and three (3) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES:
• Intermediate Microsoft Office skills with an emphasis on Excel and Access.
• Excellent verbal and written communication skills.
• Ability to communicate across all levels of the organization.
• Excellent problem solving skills.
• Efficient and organized.
• Strong follow-up skills and attention to detail.
• Ability to apply a customer service oriented approach to collection management.

SUPERVISORY RESPONSIBILITY: 0-5 Direct Reports

COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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