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Debt Collections Manager Jobs in Indiana (NOW HIRING)

SMC Corporation of America

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Collection Specialist

Noblesville, IN · On-site

$17.25 - $23.50/hr

PURPOSE The Collections Specialist is to facilitate the collection of monies owed to SMC ... bad debt * Provide sales and management information updates related to A/R * Resolve customer ...

Jobtailor

Director Revenue Recovery

Merrillville, IN · On-site

$140 - $210/hr

Direct collections strategy across residential, commercial, and industrial customer segments, including delinquency management, payment arrangements, disconnections, reconnections, bad debt recovery ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · On-site

$45K - $60K/yr

... debt reserves. * Anticipates workflow issues and volume increases/decreases and keeps management advised. Skills and experience that will lead to success: * 3-5 years of commercial collections ...

Aon Corporation

Collection Specialist II

Fort Wayne, IN · Hybrid

$45K - $60K/yr

... debt reserves. * Anticipates workflow issues and volume increases/decreases and keeps management advised. Skills and experience that will lead to success: * 3-5 years of commercial collections ...

OneMain Financial

Consumer Lending Advisor

Portage, IN · On-site

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

Obsidian Point

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Controller

Osceola, IN · On-site

$125K - $140K/yr

... collections, cash flow, and financial reporting. The ideal candidate combines strong technical ... Manage and develop the office accounting team. * Serve as the primary resource for day-to-day ...

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Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Indiana? For Debt Collections Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Indiana look for? The top searched job categories for Debt Collections Manager jobs in Indiana are:
Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Collection Specialist

SMC Corporation of America

Noblesville, IN • On-site

$17.25 - $23.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

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SMC Corporation Of America rating

7.3

Company rating: 7.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

304th of 487 rated machine equipment manufacturers

Job description

PURPOSE

The Collections Specialist is to facilitate the collection of monies owed to SMC Corporation of America. They maintain accounts receivable past due ratios and prevent the development of bad debt. This role also includes resolving any customer issues or discrepancies related to accounts receivable.

ESSENTIAL DUTIES

  • Run age trial balance reports and processes
  • Call customers to facilitate collections of past due invoices
  • Develop and process payment plans
  • Maintain and improve A.R key metrics including but not limited to turnover, past due percentage, and bad debt
  • Provide sales and management information updates related to A/R
  • Resolve customer issues and complaints

All Others Duties Assigned

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • The work environment is an office setting with some filing required
  • Some travel to customers may be required to resolve issues
  • Many phone calls would require the use of a headset

MINIMUM REQUIREMENTS

  • A high school diploma or equivalent is required
  • Strong communication skills are required
  • PC utilization (Windows software) experience is required
  • Previous collection experience/accounting is a plus

Company Description

SMC Corporation of America is a part of a global organization that supports our customers in every industrialized country and is the U.S. subsidiary of SMC Corporation based in Japan. Since its establishment, SMC has been a leader in pneumatic technology, providing the various industries with technology and products to support automation based on the guiding principle of “contributing to automation labor savings in industry.” Over the past 50+ years, SMC's products have become established as a recognized international brand through sales, technical, supply and after sale services in world markets. Sales have grown to achieve a 30% global market share.

Subsidiaries and joint ventures have been setup in a total of 53 countries. Production facilities are located in 30 countries. In addition, a sales network extends throughout 83 countries, with local services in 500 locations. SMC offers technology accumulated through the years, engineers that bring it to life in new products, production capacity which can deliver a variety of products in a short time, and an extensive sales network in the U.S. and throughout the world.

With its goal of ever more advanced automation, and using its many achievements as a base, SMC is developing high-quality, highly reliable products to contribute to automation in industry, as well as in familiar areas of everyday life.

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