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Director Of Collections Jobs in Gary, IN (NOW HIRING)

GDI Services Inc US

Director of Operations

Alsip, IL · On-site

$100K - $140K/yr

Work directly with client and internal teams to ensure billing and collections are processed in a ... Oversight of all employees in the region with direct supervision of all employees reporting to ...

GDI Services Inc US

Director of Operations

Alsip, IL · On-site

$100K - $140K/yr

Work directly with client and internal teams to ensure billing and collections are processed in a ... Oversight of all employees in the region with direct supervision of all employees reporting to ...

Balance Health

Insurance Collector

Chicago, IL · On-site

Assists collections team with identification and resolution of any material issues involving ... The Director of Human Resources in conjunction with a medical review (and, if necessary, other ...

Balance Health

Insurance Collector

Chicago, IL · On-site +1

Assists collections team with identification and resolution of any material issues involving ... The Director of Human Resources in conjunction with a medical review (and, if necessary, other ...

Cassiday Schade LLP

Director of Finance

Chicago, IL · On-site

Director of Finance Cassiday Schade LLP (CS) is a mid-sized litigation defense law firm ... collections, trust/IOLTA accounts, expense management, and cash flow * Ensure compliance with firm ...

Tt

Global Collections Supervisor

Chicago, IL · On-site

$110K - $140K/yr

Reporting to the Director of Billing & Collections, you will play a key role in shaping the future of our collections organization by developing scalable processes, driving operational excellence ...

Haymarket Center

Senior Director of Finance

Chicago, IL · On-site

$120 - $150/hr

... seeks a Senior Director of Finance to lead the organization's financial planning, analysis ... Analyze claims, denials, collections, payer performance, accounts receivable, and reimbursement ...

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All JobsOf Collections JobsDirector Of Collections JobsDirector Of Collections Jobs in Gary, IN

Director Of Collections information

See Gary, IN salary details

$56.7K

$100.7K

$163.2K

How much do director of collections jobs pay per year?

As of Aug 28, 2026, the average yearly pay for director of collections in Gary, IN is $100,674.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,600.00 and $110,000.00 per year, depending on experience, location, and employer.

What does a director of collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What are the key skills and qualifications needed to thrive as a director of collections?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.

What are the primary challenges a director of collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are popular job titles related to Director Of Collections jobs in Gary, IN?

For Director Of Collections jobs in Gary, IN, the most frequently searched job titles are:

What cities near Gary, IN are hiring for Director Of Collections jobs?

Cities near Gary, IN with the most Director Of Collections job openings:

Director Of Collections jobs near you
Infographic showing various Director Of Collections job openings in Gary, IN as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $100,674 per year, or $48.4 per hour.

Director of Operations

Alsip, IL • On-site

GDI Services Inc US
Facilities Support Services • 10K+ employees

5.6

Company rating: 5.6 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

206th of 256 rated facilities management

Recommended by parents

Respectful managers

Uninterrupted breaks

Learn more about GDI Services Inc USexternal

$100K - $140K/yr

Full-time

Re-posted 27 days ago

Job description

One provider. One solution. All your facility maintenance services.

GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facility services will contribute to the success of our business partners. With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. Our team of over 30,000 individuals offer innovative cleaning techniques, best-in-class capabilities, and unrivaled experience.

Salary:

$100,000- $140,000/yr plus bonus

Summary:

Responsible for organizing, directing, and controlling operational activities across division, to achieve specified cost and profit objectives and ensure that all work is performed in accordance with contract specifications across our clients.

Essential Duties:

  • Possess a detailed knowledge of the operations at each site (contract, scope of work, building type, client nuances, etc..).
  • Assure the delivery and execution of all contracted janitorial services within the division.
  • Build and maintain long-term relationships with key decision-makers at all client locations.
  • Maintain frequent communication and contact across all client sites via phone calls, emails, and site visits.
  • Work closely with supervisors and managers to develop their operational knowledge and management capabilities.
  • Continuously monitor the overall performance of each site and make appropriate changes as needed.
  • Work directly with client and internal teams to ensure billing and collections are processed in a timely manner.
  • Comply with all GDI safety policies and procedures; immediately report and investigate any employee accidents or near misses.
  • Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment.
  • Negotiate modifications to compensation or staffing plans based on site specific needs.
  • Work with sales team to develop and grow the business / represent the GDI brand.
  • Oversight of all employees in the region with direct supervision of all employees reporting to sites within territory including but not limited to Area Managers, Account Managers, and Cleaners.

Qualifications:

  • 7+ years of multi-unit, high volume Operations Leadership within Commercial Cleaning space.
  • Ability to meet deadlines and make sound decisions in stressful situations.
  • Strong customer service and employee relations skills.
  • Excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • Able to multi-task.
  • Ability to show judgment and to work independently.
  • High integrity and discretion required.

GDI is an equal opportunity employer.

#BU3

GDI Integrated Facility Services logo

About GDI Integrated Facility Services

Sourced by ZipRecruiter

When you partner with GDI, we work behind our mission as a commercial cleaning company to consistently deliver the best, most trusted facility services and innovative solutions to meet our clients need and standards. Our executive team is comprised of commercial cleaning company industry leaders who have established knowledge and capabilities on cleaning, technical services and manufacturing for years — leading and steering the ships for almost 24,000 employees in North America. From our humble beginnings in 1926, to becoming the fifth-largest facility services business in North America, GDI would not be the office cleaning company it is today without looking back at how we have grown through purchase/partnership transactions with strong local businesses to help us enter into new geographies, broaden our service offering, add to the strength and depth of our management team and ultimately, to service our clients better.

Industry

Facilities support services

Company size

10,000+ Employees

Headquarters location

Southfield, MI, US

View All GDI Integrated Facility Services Jobs

What GDI Integrated Facility Services employees say

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